Area Director Operations Jobs in Ladera Ranch, CA

Summary:
This is not your typical career opportunity. Mission Pacific Beach Resort and The Seabird Ocean Resort & Spa, sister luxury resorts on the Oceanside beachfront and part of Hyatt, are hiring a Director of Restaurants to lead the restaurant portfolio across both properties: Piper, The Café and In-Room Dining. We believe our team members can thrive in an empowered, supportive, creative and energetic environment.We're looking for an individual who embodies the Hyatt luxury lifestyle experience.
This is a restaurateur's job with a director's responsibilities. You will run each restaurant as its own business, own the P&L, develop the managers, run the systems and reporting a managed luxury hotel requires, and partner with a dedicated leadership team across Bars, Banquets and Culinary to build one of the strongest F&B divisions in Hyatt.
At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. This is a highly visible role with exposure to Senior and Corporate leadership. This position reports to the Area Director of Food & Beverage.
What you'll do:
• Lead the performance, guest experience and profitability of three restaurant operations across two luxury resorts.
• Own budgets, forecasts, labor productivity, food and beverage cost, average check, covers, beverage attachment and menu mix.
• Run the administrative side with the same discipline as the floor: Hyatt systems, monthly forecasts and month-end reporting, labor and purchasing controls, compliance and performance documentation.
• Present restaurant performance and plans to ownership and the executive committee with the Area Director of Food & Beverage, and act as a senior leader across both resorts, including Manager on Duty coverage.
• Set and uphold luxury service standards (Hyatt and Forbes-level) and be visible on the floor during key services.
• Develop restaurant managers and supervisors into confident business owners; build succession and address performance directly.
• Partner with the Executive Chef, Director of Bars and Director of Banquets & Events on menus, beverage, training and events.
• Execute approved marketing, promotions and programming flawlessly and bring commercial ideas forward.
• Build and execute recovery plans when results miss expectations.
• Direct and oversee development of employees.
• Hire, train, empower, coach and counsel, performance and salary reviews.
• Complete weekly payroll and wisely tip out program as needed, in absence of specific outlet manager.
• Perform daily walk-through to ensure full compliance with Department of Health regulations and Hyatt Corporate standards.
This list is not all-encompassing and that daily work tasks may and can be altered to meet business needs.
The salary range for this position is $74,400.00 - $96,600.00 This is the pay range for this position that The Seabird Resort reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education.
Hyatt has a very competitive benefit package for colleagues, which may include:
• 12 Complimentary hotel room nights at Hyatt hotels world-wide
• Unlimited colleague and friends & family discounted room rates at Hyatt hotels world-wide
• Bereavement and jury duty pay
• Vacation, sick, and new child leave
• Medical, dental and vision Insurance, discounted prescriptions, life and disability insurance, flexible spending account,
• Retirement Savings Plan option (401K) with employer match
• Employee Stock Purchase Plan
• Complimentary employee meals
• And so much more!
Qualifications:
• Progressive leadership in high-volume, quality-driven restaurants and/or luxury hotel F&B; multi-unit or multi-concept experience.
• Banquet and event operations experience earlier in your career (required).
• Strong restaurant P&L fluency and a track record of improving revenue, profit, labor productivity and cost controls.
• Hotel systems, forecasting and financial reporting discipline, and experience presenting to ownership or senior leadership.
• A record of developing and promoting managers and turning around underperforming operations.
• Luxury or lifestyle hotel and Forbes-standard experience preferred; Hyatt experience a plus, not required.
• Working knowledge of POS, reservation, scheduling, forecasting and productivity systems.
• Flexibility to work mornings, evenings, weekends, and holidays as the business requires.
• Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds.
• Hotel/Hospitality degree an asset.
• Clear concise written and verbal communication skills.
• Must be proficient in Microsoft Word and Excel.
• Must have excellent organizational, interpersonal and administrative skills.
• Experience in implementing new food & beverage concepts.
• Clear concise written and verbal communication skills in English.
If you want to build restaurants rather than just manage them, and prove that luxury hotel F&B can compete with the best independents in its market, apply now.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.