Area Director Operations Jobs in Delaware (NOW HIRING)

Pay Range:

(Minimum to mid pay range specific to (OHI,DEL,NY,CA,CO,WA,MD,CT,IL,NV,,KY,MI,NJ,ME,MO,MA,MT)

About Brink's:

Job Description

Overall Job Summary: The Area Director (AD) is responsible for reaching the Sales and Profit goals in the assigned Area by creating a cross-functional plan to deliver the Best Customer Experience.

The AD is dedicated to building exceptional teams and supporting their ongoing professional development. They work with succession planning, talent and leadership development and structured performance management for Branch Managers based on results, values, and leadership.

The AD oversees all lines of business across multiple mid-sized branch locations. Additionally, the AD supports the Regional Vice President of Operations in achieving both short-term and long-term business and financial objectives for the designated market. This role guides Branch/General Managers, Cash Logistics Managers, and Route Leaders in operations, finance, HR, safety, logistics, and security. The AD will have a blend of functional operations and business development responsibilities. This position functions in an armed environment. This role involves enforcing rules to safeguard Brink's property and premises, its customers' assets, and the safety of everyone on site.

This role offers the flexibility to work remotely; however, you must reside within the designated area for the position.

Key Responsibilities include but are not limited to:

• Provide strategic and operational leadership to effectively organize market logistics, drive execution discipline, and develop a high-performing, product-driven organization across all service lines.

• Ensure market excellence by delivering safe, efficient, and high-quality operations that position Brink's as the highest-value provider of Cash-in-Transit, ATM, Coin, Currency, Check, and CompuSafe services within the market.

• Own customer performance and relationships by partnering with Branch and leadership to ensure service delivery, issue resolution, contract compliance, and continuous improvement aligned to customer expectations.

• Proactively manage risk and loss prevention, ensuring consistent execution of safety, security, and compliance standards to reduce workers' compensation claims, prevent security losses, and protect employees, customers, and company assets.

• Lead, coach, and develop Branch Managers, Cash Logistics Managers, and Route Logistics Leaders, with a strong focus on performance management, succession planning, engagement, and accountability.

• Serve as the primary operational liaison between market leadership and corporate partners (Operations, IT, Finance, Legal, HR, Risk, and Security) to ensure alignment, clear communication, and effective execution of enterprise initiatives.

• Drive financial and operational results by holding leaders accountable for achieving short- and long-term business objectives, productivity targets, service metrics, and budget commitments.

• Establish and sustain a culture of accountability and engagement, fostering positive employee relations, consistent leadership behaviors, and a work environment aligned with Brink's values and operational standards.

• Travel regularly within the assigned market (approximately 40-70%) to maintain strong field presence, operational visibility, and direct leadership engagement.

Minimum Qualifications:

• Minimum of 7 years operations experience

• Minimum of 5 years management experience

• Minimum of 3 years business development experience

• Minimum of 2 years' experience managing profit & loss and key performance indicators

• A valid fire arms permit or ability to pass applicable firearms licensing requirements

• A valid guard card or ability obtain a guard card or any other required licenses

• Must be 21 years of age

Preferred Qualifications:

• Banking industry experience

• Money processing management experience

• Large market experience

• Working knowledge of Lean/Process Improvement methodologies

• Bachelor's degree

Job Status: Salary, Exempt

Thank you for considering applying for a job at Brink's. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature.

Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink's. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X.

Brink's is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink's is also committed to providing a drug-free workplace.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.