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Arcade Security Jobs (NOW HIRING)

Holiday Lanes

Arcade Attendant

Bossier City, LA · On-site

Responsible for security of redemption area prizes. Monitors games and arcade for violators. Invites guests to return. Requirements: Pre-employment drug screen/test Background check Reference check

VENU+

Arcade Attendant

Doswell, VA

$15/hr

Our benefits are designed to support your health, financial security, and overall well-being -- so ... Monitor and maintain equipment, including arcade games and locker kiosk systems, ensuring they are ...

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How much do arcade security jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for arcade security in the United States is $18.36, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $21.39 per hour, depending on experience, location, and employer.

What is the difference between Arcade Security vs Security Guard?

AspectArcade SecuritySecurity Guard
CertificationsSecurity license, possibly specialized in entertainment venuesSecurity license, general security training
Work EnvironmentArcades, entertainment venues, event spacesVarious settings including buildings, events, retail
Employer & IndustryArcade centers, entertainment industryHospitals, malls, corporate buildings, events

Arcade Security focuses on protecting arcade venues and entertainment spaces, often requiring specialized knowledge of gaming and customer service. Security Guards have a broader role across multiple industries, providing general security services. Both roles require security licensing but differ mainly in work environment and specific industry knowledge.

What are Arcade Security personnel?

Arcade Security personnel are responsible for maintaining a safe and secure environment within arcade facilities. Their duties include monitoring arcade premises, handling disturbances or conflicts, ensuring that all gaming rules are followed, and assisting guests with safety concerns. They may also be responsible for checking IDs, monitoring surveillance cameras, and responding to emergencies. Effective communication and conflict resolution skills are important for this role.

What are some common challenges faced by arcade security personnel and how can they be addressed?

Arcade security personnel often encounter challenges such as managing large crowds, handling disruptive behavior, and ensuring the safety of both guests and arcade equipment. Effective communication skills and the ability to remain calm under pressure are crucial in these situations. Building a good rapport with regular guests and collaborating closely with arcade staff can help de-escalate potential conflicts quickly. Routine patrols, clear protocols, and ongoing safety training are also essential to maintain a secure and enjoyable environment for everyone.

What are the key skills and qualifications needed to thrive as an Arcade Security Officer, and why are they important?

To thrive as an Arcade Security Officer, you need a solid understanding of security procedures, surveillance techniques, and crowd control, often supported by a high school diploma or equivalent and sometimes security guard certification. Familiarity with CCTV systems, alarm panels, and incident reporting software is typically required. Strong observation skills, calmness under pressure, and effective communication help manage challenging situations and interact positively with guests. These abilities are crucial for ensuring a safe, enjoyable environment and responding quickly to incidents in a busy arcade setting.
Infographic showing various Arcade Security job openings in the United States as of May 2026, with employment types broken down into 97% Full Time, 1% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $38,183 per year, or $18.4 per hour.
Arcade Attendant

Arcade Attendant

FAMILY ENTERTAINMENT GROUP LLC

Mason, OH

Other

Posted 11 days ago

Family Entertainment Group rating

7.1

Company rating: 7.1 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

7th of 52 rated amusements

Job description

Description

Family Entertainment Group (FEG), is a recognized industry leader in designing, developing, and operating world-class family entertainment centers and amusement experiences. With a commitment to innovation and guest satisfaction, FEG partners with top brands and venues to create memorable experiences for families and guests of all ages. The Company provides turnkey outsourced facility management and arcade operations services for resorts, hotels, casinos, and amusement parks. Additionally, the Company owns and operates standalone family entertainment centers under the In The Game, Max Action, and Bonkers brands. The Company operates nearly 90 locations throughout the U.S

Position Summary

The Arcade Attendant plays a key role in creating a fun, safe, and memorable guest experience at our family entertainment center. This position is responsible for delivering outstanding customer service, supporting arcade operations, maintaining equipment and merchandise, and ensuring a clean, organized environment.

Key Responsibilities

  • Greet and assist guests with a friendly and helpful attitude
  • Operate point-of-sale systems and handle cash, credit, and vouchers accurately
  • Stay informed about promotions, returns, exchanges, and security procedures
  • Maintain records related to daily sales and transactions
  • Monitor arcade floor for safety concerns and address security risks when observed
  • Answer guest questions about games, activities, and merchandise
  • Load tickets and prizes into machines and restock merchandise displays
  • Demonstrate and explain arcade games or products to guests
  • Handle guest complaints professionally and escalate when necessary
  • Clean games, tables, counters, and shelves to ensure a tidy environment
  • Conduct inventory and assist with stocking items
  • Troubleshoot and clear token or ticket jams
  • Support minor game maintenance and assist with moving games or equipment
  • Take out trash and assist with general cleanliness and organization
  • Perform any other duties as assigned by the General Manager



Requirements

  • High school diploma or equivalent required
  • Friendly, professional demeanor with strong communication skills
  • Ability to work flexible shifts, including nights, weekends, and holidays
  • Basic math and cash-handling skills
  • Able to lift up to 30 pounds and stand for extended periods

Apply now to join our growing team and help us create memorable experiences in our locations.


Family Entertainment Group is an equal opportunity employer.


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