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Arbitration Automotive Jobs (NOW HIRING)

The Arbitration Administrator will report to the Arbitration Manager, with a primary responsibility ... Automotive auction experience strongly preferred. * Ability to be self-motivated and able to work ...

Arbitration Administrator If you are looking for a career at a dynamic company with a people-first ... We are transforming the automotive industry. ACV Auctions Inc. (ACV), has applied innovation and ...

The Arbitration Administrator will report to the Arbitration Manager, with a primary responsibility ... Automotive auction experience strongly preferred. * Ability to be self-motivated and able to work ...

The Arbitration Administrator will report to the Arbitration Manager, with a primary responsibility ... Automotive auction experience strongly preferred. * Ability to be self-motivated and able to work ...

Bachelor's degree or higher in Engineering Management, Automotive Technology, Automotive Technology Management, Criminal Justice, or Business Administration Management. Certification in arbitration ...

The Arbitration Administrator will report to the Arbitration Manager, with a primary responsibility ... Automotive auction experience strongly preferred. * Ability to be self-motivated and able to work ...

Arbitration Admin

Buffalo, NY ยท On-site

$26.92/hr

We are transforming the automotive industry. ACV Auctions Inc. (ACV), has applied innovation and ... The Arbitration Administrator will report to the Arbitration Manager, with a primary responsibility ...

The Arbitration Administrator will report to the Arbitration Manager, with a primary responsibility ... Automotive auction experience strongly preferred. * Ability to be self-motivated and able to work ...

The Arbitration Administrator will report to the Arbitration Manager, with a primary responsibility ... Automotive auction experience strongly preferred. * Ability to be self-motivated and able to work ...

We are transforming the automotive industry. ACV Auctions Inc. (ACV), has applied innovation and ... The Arbitration Administrator will report to the Arbitration Manager, with a primary responsibility ...

Arbitration Admin

Buffalo, NY ยท On-site

$29.81/hr

We are transforming the automotive industry. ACV Auctions Inc. (ACV), has applied innovation and ... The Arbitration Administrator will report to the Arbitration Manager, with a primary responsibility ...

We are seeking an Arbitration Support Representative with experience in the automotive field and customer service environment. You will be part of the Arbitration Support team responsible for ...

Arbitration Resolution: Resolve differences between buyers and sellers arising from representations ... Previous automotive auction, inspection, or mechanical experience required. * Must be 18 years of ...

New

Arbitration Resolution: Resolve differences between buyers and sellers arising from representations ... Previous automotive auction, inspection, or mechanical experience required. * Must be 18 years of ...

New

Clerk-Arbitration

Manheim, PA ยท On-site

$13.75 - $17.75/hr

Working knowledge of federal and state laws regarding arbitration of vehicles, preferred ... Automotive, mechanical or body shop experience with complaint recording and resolution, preferred.

Clerk-Arbitration

Manheim, PA

$14 - $17/hr

Working knowledge of federal and state laws regarding arbitration of vehicles, preferred ... Automotive, mechanical or body shop experience with complaint recording and resolution, preferred.

You manage arbitration cases by applying company policies and industry standards to ensure fair and ... Experience You have 5+ years of experience in automotive damage assessment, claims adjustment, or ...

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Arbitration Automotive information

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$11

$28

$57

How much do arbitration automotive jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for arbitration automotive in the United States is $28.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $38.46 per hour, depending on experience, location, and employer.

Do arbitrators get paid well?

Arbitrators in the automotive industry typically earn competitive salaries, with median annual pay ranging from $60,000 to $100,000 depending on experience, location, and certification level. Experienced arbitrators with specialized knowledge or certification can earn higher wages, especially when working for large organizations or handling complex cases.

What is arbitration in automotive?

In the automotive industry, arbitration is a process used to resolve disputes between parties, such as manufacturers, dealerships, or consumers, outside of court. It involves a neutral third party who reviews the case and makes a binding decision, often used in warranty claims or contractual disagreements. Automotive professionals involved in arbitration may need knowledge of legal procedures and negotiation skills.

What are the key skills and qualifications needed to thrive as an Automotive Arbitration Specialist, and why are they important?

To thrive as an Automotive Arbitration Specialist, you need in-depth knowledge of automotive systems, experience with vehicle inspections, and a solid understanding of arbitration processes, often supported by relevant certifications or technical training. Familiarity with automotive diagnostic tools, arbitration management software, and industry databases is typically required. Strong negotiation, problem-solving, and customer service skills help you effectively resolve disputes between buyers and sellers. These skills ensure fair, efficient resolution of claims and maintain trust in the automotive resale process.

What is the difference between Arbitration Automotive vs Automotive Technician?

AspectArbitration AutomotiveAutomotive Technician
CertificationsCertified Arbitration Specialist, Automotive Arbitration CertificationASE Certification, Manufacturer Certifications
Work EnvironmentLegal settings, dispute resolution officesRepair shops, dealerships, service centers
Industry UsageUsed in automotive dispute resolution and legal casesHands-on vehicle repair and maintenance

Arbitration Automotive professionals focus on resolving automotive disputes through arbitration, often requiring legal and automotive certifications. Automotive Technicians primarily perform vehicle repairs and diagnostics in repair shops. While both work within the automotive industry, their roles and environments differ significantly, with arbitration centered on dispute resolution and technicians on vehicle maintenance.

What qualifications do I need to be an arbitrator?

To become an arbitrator, candidates typically need a relevant professional background such as a law degree or experience in dispute resolution, along with certification from recognized arbitration organizations like the American Arbitration Association. Strong communication, negotiation skills, and knowledge of legal or industry-specific standards are also important. Some jurisdictions or organizations may require specific training or licensing to serve as an arbitrator.

What are some common challenges faced by professionals in automotive arbitration, and how can they be addressed?

Professionals in automotive arbitration often encounter challenges such as handling disputes with incomplete documentation, managing high volumes of cases, and maintaining impartiality when mediating between dealerships, manufacturers, and customers. Clear communication, strong organizational skills, and a thorough understanding of industry standards are essential to effectively address these issues. Staying updated on relevant automotive laws and regularly participating in training can also help arbitration professionals navigate complex cases and ensure fair resolutions.

What is the highest paid automotive job?

In the automotive industry, senior roles such as Automotive Service Managers, Automotive General Managers, and specialized technicians like Master Automotive Technicians tend to have the highest salaries. These positions often require extensive experience, certifications, and leadership skills, with top earners making six-figure incomes in some cases.

What is an arbitration automotive specialist?

An arbitration automotive specialist is a professional who handles disputes between buyers and sellers of vehicles, often working in dealerships or auction houses. Their primary role is to assess vehicle conditions, investigate complaints, and mediate resolutions regarding issues such as undisclosed damages or mechanical defects. These specialists ensure that all parties adhere to industry standards and contractual agreements, aiming for fair and efficient dispute resolution. Strong communication, negotiation, and automotive knowledge are essential skills in this role.
Infographic showing various Arbitration Automotive job openings in the United States as of June 2026, with employment types broken down into 89% Full Time, 4% Part Time, 2% Temporary, and 5% Contract. Highlights an 79% In-person, 7% Hybrid, and 14% Remote job distribution, with an average salary of $58,292 per year, or $28 per hour.

Arbitration Admin

acv

Buffalo, NY โ€ข On-site

Other

Posted 13 days ago


Job description

What you will do:

The Arbitration Administrator will report to the Arbitration Manager, with a primary responsibility to resolve differences between the buyer and seller arising from representations the sellers make on an auction. The Arbitration Administrator will research all issues and recommend final decisions regarding all post auction issues that arise. The Arbitration Administrator will also perform all duties assigned by the Arbitration Manager. The Arbitration Administrator must also know, practice and ensure that company policies and procedures in addition to state and federal laws are followed at all times by persons under their jurisdiction.

  • Ensure customers receive prompt, efficient and courteous attention for all contacts and transactions
  • Be thoroughly familiar with procedures for handling all aspects of customer service and arbitration
  • Resolve any customer complaints in a friendly, courteous manner. Advise management of all serious complaints.
  • Resolve arbitration differences in a polite and distinct manner, making sure that each customer is aware of sale regulations.
  • Research and recommend options and resolutions to the Arbitration Manager regarding all post auction issues (ex: mechanical repair, transportation costs, etc.)
  • Communicates final decisions to both buyer and seller and coordinates the post-auction process (ex. unwinding deals, price negotiation, transportation returns, etc.)
  • Coordinates and facilitates all logistics for 3rd part inspections of vehicles and performs proper record keeping
  • May perform accounts receivable duties
  • Understand and enforce the ACV Arbitration policies and procedures
  • Practice and promote teamwork at all times. Set a good personal example of attitude and performance
  • Ensure proper follow-through on all directives, bulletins, schedules, and accounting from the Arbitration Manager or designated manager.
  • Maintain a good flow of communications with entire team including all management.
  • Recommend new customer services and procedures to the Arbitration Manager.
  • Other duties as assigned

What you will need:

  • Minimum - High School or GED
  • Preferred - 4 Year / Bachelors Degree -
  • 3 years Customer service and/or claims roles
  • Experience with Salesforce or other CRM strongly preferred.
  • A minimum of 1 year of mechanical experience preferred.
  • Automotive auction experience strongly preferred.
  • Ability to be self-motivated and able to work independently.
  • Adapt quickly to shifting priorities and assists others in doing so.

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