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Ar Rep Jobs in Indiana (NOW HIRING)

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Ar Rep information

What is an AR rep?

AR Reps, or Accounts Receivable Representatives, are professionals responsible for managing and processing incoming payments for a company. They ensure that clients pay their invoices on time, resolve billing issues, and maintain accurate financial records. AR Reps may also communicate with customers to follow up on overdue payments and work closely with other departments like sales and accounting. Their work helps maintain a healthy cash flow for the business and supports overall financial stability.

What are the key skills and qualifications needed to thrive as an accounts receivable (AR) representative?

To thrive as an Accounts Receivable Representative, you need strong numerical accuracy, attention to detail, and a solid understanding of accounting principles, often supported by a relevant associate’s or bachelor’s degree. Proficiency with accounting software such as QuickBooks, SAP, or Oracle, along with Excel, is commonly required. Excellent communication, problem-solving, and organizational skills help manage client relationships and resolve payment issues efficiently. These abilities ensure accurate financial records, timely collections, and positive cash flow, all critical for an organization’s financial health.

What are the primary challenges faced by an accounts receivable (AR) representative in managing overdue accounts, and how are they typically addressed?

One of the main challenges for an AR Representative is handling overdue accounts while maintaining positive client relationships. This involves consistent follow-up, negotiating payment terms, and sometimes resolving disputes regarding invoices. AR Representatives often collaborate with sales and customer service teams to understand client concerns and ensure accurate billing. They use specialized software to track payments and automate reminders, helping to streamline the collections process and reduce delinquencies. Success in this role requires strong communication skills, attention to detail, and persistence.

What is the difference between Ar Rep vs Customer Service Representative?

AspectAr RepCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require accounting or finance knowledgeHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentOffice setting, often in finance or healthcare industriesCall centers, retail, or office environments
Industry UsageCommon in finance, healthcare, and billing sectorsWidespread across retail, telecom, and service industries
Primary FocusManaging accounts receivable, collections, and billing issuesHandling customer inquiries, complaints, and support

While both roles involve communication and client interaction, Ar Reps focus on financial transactions and account management, whereas Customer Service Representatives primarily assist with customer inquiries and support. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What does an AR representative do?

An AR (Accounts Receivable) representative manages and collects outstanding customer payments, processes invoices, and maintains accurate financial records. They often use accounting software and communicate with clients to resolve billing issues and ensure timely payments.

What cities in Indiana are hiring for Ar Rep jobs?

Cities in Indiana with the most Ar Rep job openings:

Licensed Insurance Representative -

Indianapolis, IN • Remote

Teleperformance USA
Call Centers • 10K+ employees

$21.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 22 days ago


Teleperformance rating

5.5

Company rating: 5.5 out of 10

Based on 190 frontline employees who took The Breakroom Quiz


Job description

Category : Customer Service/Support

About TP

TP is a leading global provider of digital business services. We partner with the world's most prominent brands to optimize operations through advanced technology and sustainable business practices. With a global workforce of 500,000 across 300 languages, we are a force for good in our communities and for our clients.

Put your Health insurance license to work from home!

As a Remote Licensed Health Insurance Representative with TP, you will help customers understand their health insurance options, answer questions, relieve concerns, and provide the kind of service that makes a complicated experience feel easier.

Currently, employment is restricted to residents of the following states: AL, AR, AZ, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NJ, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, WI, WV, WY.

Benefits of working with TP include

  • $21.75/hour + Commission | Full-Time | Seasonal | Work from Home
  • Paid Training
  • Benefits to you and your family.
  • Growth Opportunities
  • Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental.
  • We offer benefits and tools to help our team members and their families for their financial future. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts.

Your Responsibilities

As a Licensed Health Insurance Representative, youll use your insurance knowledge and customer service skills to help customers get the answers and support they need.

  • Handle inbound and outbound customer conversations with professionalism and empathy
  • Help customers understand health insurance coverage, plan options, pricing, and contract terms.
  • Listen carefully, identify customer needs, and work to resolve questions during the first interaction.
  • Support customer retention by addressing concerns and helping customers identify appropriate solutions
  • Protect confidential customer and healthcare information while following required policies and procedures.

What you will bring

  • Active Resident Health Insurance License in your state - REQUIRED.
  • High School Diploma or equivalent.
  • Must be 18 years of age or older.
  • Comfortable with desktop computer systems and have general knowledge of Windows-based systems.
  • Customer service and/or sales experience preferred.
  • College degree preferred but not required.

Key Competencies

  • Process Excellence:Demonstrate commitment to following established procedures and be customer service driven.
  • Collaboration:Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals.
  • Communication:Outstanding communication, listening, and analytical skills.
  • Organizational Skills:Strong organizational and problem-solving skills.
  • Emotional Intelligence:Ability to prioritize tasks and work well under pressure while remaining focused.
  • Open-Mindedness:Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts.
  • Critical Thinking:Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making.
  • Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience.

Your Remote Work Setup

  • Because this is a work-from-home position, you'll need
    • A dedicated workspace located near your router to support a hardwired Ethernet connection (minimum 15 Mbps download/10 Mbps upload, ISP under 30ms).
    • Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN
    • Proof of internet speed required

Career Growth and Culture

At TP, we prioritize a culture of inclusion and diversity where every employee feels valued. We provide a platform for limitless career advancement, fostering an environment where ambition and high performance lead to long-term success.

TP is committed to supporting those who serve. We welcome applications from active-duty service members, veterans, and military families.

Application Deadline

Ongoing until positions are filled. Please click apply to start your application.

For other opportunities, please visit the TP Careers site at https://www.tp.com/en-us/careers.

Equal Opportunity Employer

TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If you require reasonable accommodation during the application process, please contact us at 877-877-3944 or contact us here. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-related requests.

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