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Aquarion Water Jobs (NOW HIRING)

Aquarion Water Company

Operations Engineer

Greenwich, CT · On-site

$95K - $119K/yr

Aquarion Water Company is the public water supply company for more than 750,000 people in 72 cities and towns throughout Connecticut, as well as serving customers in Massachusetts and New Hampshire.

Aquarion

Customer Service Representative

Monroe, CT · On-site

$24.75/hr

Aquarion Water Company is a wholly-owned subsidiary of Eversource. Job Summary A position is available in Aquarion's Customer Service Department. The position requires an individual with excellent ...

Aquarion Water Company

Operations Engineer

Greenwich, CT · On-site

$95K - $119K/yr

The Aquarion Water Authority (AWA) is a locally governed, not-for-profit water authority providing water service to more than 735,000 people in 60 municipalities across Connecticut. Based in ...

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Aquarion Water information

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$35K

$86.8K

$142.5K

How much do aquarion water jobs pay per year?

As of Aug 10, 2026, the average yearly pay for aquarion water in the United States is $86,796.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,500.00 and $110,500.00 per year, depending on experience, location, and employer.

What is the difference between Aquarion Water vs Water Treatment Plant Operator?

AspectAquarion WaterWater Treatment Plant Operator
CertificationsWater operator licenses, state certificationsWater treatment operator licenses, state certifications
Work EnvironmentWater utility facilities, fieldworkWater treatment plants, field and plant operations
Industry UsagePublic water supply companiesWater treatment facilities, municipal or private

Both roles involve maintaining water quality and ensuring safe water delivery. Aquarion Water is a specific utility provider, while a Water Treatment Plant Operator is a job title for professionals working in water treatment facilities, including those operated by companies like Aquarion. The main differences lie in the employer and specific job responsibilities, but both require similar certifications and work in comparable environments.

What skills and qualifications are needed to thrive as a Water Utility Operator at Aquarion Water?

To excel as a Water Utility Operator, you typically need a background in water treatment, chemistry, and environmental science, along with relevant certifications such as a state water operator license. Familiarity with SCADA systems, water quality testing equipment, and regulatory compliance tools is crucial. Strong attention to detail, problem-solving abilities, and effective communication are important soft skills in this role. These competencies ensure water safety, regulatory compliance, and reliable service for the community.

What is Aquarion Water?

Aquarion Water is a public water utility company that provides water service to residential, commercial, and industrial customers. They are responsible for sourcing, treating, and distributing clean and safe drinking water to communities in the areas they serve. Their operations include maintaining water treatment plants, pipelines, and infrastructure, as well as ensuring compliance with environmental and public health standards. Aquarion Water also engages in customer service, billing, and water conservation initiatives.

What challenges do employees face at Aquarion Water, and how does the company support them?

Employees at Aquarion Water often encounter challenges such as responding to emergency water service disruptions, adapting to evolving environmental regulations, and balancing fieldwork with customer service demands. The company supports staff through comprehensive training programs, strong safety protocols, and collaborative team structures that foster effective problem-solving. Additionally, Aquarion Water encourages open communication and provides resources for professional development, helping employees build resilience and advance their skills in the water utility industry.
More about Aquarion Water jobs
What cities are hiring for Aquarion Water jobs? Cities with the most Aquarion Water job openings:
What job categories do people searching Aquarion Water jobs look for? The top searched job categories for Aquarion Water jobs are:
Aquarion Water jobs near you
Infographic showing various Aquarion Water job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $86,796 per year, or $41.7 per hour.

Collections Representative

Aquarion Water Company

Monroe, CT • Hybrid

$24.50/hr

Other

Re-posted 12 days ago

Job description

Aquarion Water Company is the public water supply company for more than 750,000 people in 72 cities and towns throughout Connecticut, as well as serving customers in Massachusetts and New Hampshire. It is the largest investor-owned water utility in New England and among the seven largest in the U.S. Based in Bridgeport, CT, it has been in the public water supply business since 1857. Across its operations, Aquarion strives to act as a responsible steward of the environment and to assist the communities it serves in promoting sustainable practices. Aquarion Water Company is a wholly-owned subsidiary of Eversource.

Job Summary

Aquarion Water Company is seeking a detail-oriented and customer-focused Collections Representative to help reduce aged accounts receivable. In this role, you will work directly with customers to resolve past-due balances, document payment activity, and address disputes while maintaining compliance with state regulations. Success in this role requires strong communication, ability to multitask effectively across multiple systems in a fast-paced environment.

Principal Responsibilities
  • Deliver exceptional customer service across multiple communication channels, with a primary focus on inbound and outbound phone calls.
  • Contact customers with overdue balances to negotiate payments and secure commitments.
  • Analyze payment history to identify causes of delinquency and recommend solutions.
  • Document all interactions in SAP and CRM systems and follow up as needed.
  • Coordinates disconnect/reconnect activity with Field Service teams.
  • Research and process transactions using payment platforms (e.g., KUBRA, banking systems.
  • Support Customer Service during peak call volumes.
  • Resolve disputes, identify trends, and suggest process improvements.
  • Assist team members as needed to ensure business continuity.
  • Perform additional duties as assigned.
Preferred Requirements
  • Call center or high-volume customer service experience preferred
  • Strong communication, negotiation, and problem-solving skills.
  • Ability to manage time effectively and work independently.
  • Proficiency in Microsoft Office; ability to navigate multiple systems.
  • Positive, adaptable approach in a fast-paced environment.
Education/Certifications
  • Associate degree preferred or equivalent work experience will be considered.
Salary
  • Job is classified as a non-exempt position with a starting hourly rate of $24.50.
  • Hours for this role are 9:00AM to 5:30PM, Monday through Friday. During training period, hours may be slightly different.
  • Must be able to work full time with availability for overtime on infrequent occasions.
  • Based in our Monroe, CT office. After 3 months of successful employment, this role will be eligible for a hybrid schedule (3 days office/2 days remote).

Aquarion Water Company is an equal opportunity employer, and we prohibit discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, military or veteran status, or any other legally protected status in accordance with applicable federal, state and local laws.

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