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Apprentice Customer Service Advisor Jobs (NOW HIRING)

QGR Jiffy Lube

Customer Service Advisor

Oakton, VA · On-site

As an Automotive Customer Service Advisor you will be the lead point of contact for our customers. You will be responsible for welcoming, advising and inviting our customers to return. Our advisors ...

QGR Jiffy Lube

Customer Service Advisor

Oakton, VA · On-site

As an Automotive Customer Service Advisor you will be the lead point of contact for our customers. You will be responsible for welcoming, advising and inviting our customers to return. Our advisors ...

QGR Jiffy Lube

Customer Service Advisor

Chantilly, VA · On-site

As an Automotive Customer Service Advisor you will be the lead point of contact for our customers. You will be responsible for welcoming, advising and inviting our customers to return. Our advisors ...

QGR Jiffy Lube

Customer Service Advisor

Herndon, VA · On-site

As an Automotive Customer Service Advisor you will be the lead point of contact for our customers. You will be responsible for welcoming, advising and inviting our customers to return. Our advisors ...

QGR Jiffy Lube

Customer Service Advisor

Chantilly, VA · On-site

As an Automotive Customer Service Advisor you will be the lead point of contact for our customers. You will be responsible for welcoming, advising and inviting our customers to return. Our advisors ...

QGR Jiffy Lube

Customer Service Advisor

Olney, MD · On-site

As an Automotive Customer Service Advisor you will be the lead point of contact for our customers. You will be responsible for welcoming, advising and inviting our customers to return. Our advisors ...

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Apprentice Customer Service Advisor information

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$12

$22

$37

How much do apprentice customer service advisor jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for apprentice customer service advisor in the United States is $22.02, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.04 per hour, depending on experience, location, and employer.

What is the easiest apprenticeship to get into?

The easiest apprenticeship to get into often depends on individual skills and local opportunities, but roles such as customer service or retail apprenticeships typically have lower entry requirements and do not require prior experience. These programs usually focus on developing communication and problem-solving skills and may accept applicants with minimal qualifications or on-the-job training.

What is the difference between Apprentice Customer Service Advisor vs Customer Service Advisor?

AspectApprentice Customer Service AdvisorCustomer Service Advisor
QualificationsTypically in training, may require GCSEs or equivalentUsually requires relevant experience or certifications
Work EnvironmentTraining-focused, often in entry-level settingsFull-time customer service roles in various industries
Employer UsageEmployers hiring trainees or apprenticesEmployers seeking experienced customer service staff
Search IntentLooking for entry-level or training rolesSeeking experienced customer service positions

The main difference is that an Apprentice Customer Service Advisor is in training and gaining skills, while a Customer Service Advisor typically has more experience and responsibilities. Apprenticeships are ideal for those starting their careers, whereas experienced advisors are ready for full roles.

What is the highest paid apprenticeship?

The highest paid apprenticeships are typically in specialized fields such as engineering, IT, or finance, where apprentices can earn competitive wages comparable to entry-level professionals. These programs often require advanced skills, certifications, or prior education and may offer salaries ranging from $20,000 to over $40,000 annually, depending on the industry and location.

What do you do in a customer service apprenticeship?

A customer service apprenticeship involves learning how to assist customers, handle inquiries, and resolve issues under supervision. Apprentices typically develop communication skills, learn to use customer management tools, and gain experience in a retail, call center, or service environment while working towards relevant certifications. The role often includes on-the-job training and shadowing experienced advisors.

What is a service advisor apprenticeship?

A service advisor apprenticeship is a training program that prepares individuals to work as service advisors, typically in automotive or customer service settings. It combines on-the-job experience with classroom learning, focusing on communication skills, product knowledge, and customer service techniques, often leading to certification or qualification in the field.
What cities are hiring for Apprentice Customer Service Advisor jobs? Cities with the most Apprentice Customer Service Advisor job openings:
What states have the most Apprentice Customer Service Advisor jobs? States with the most job openings for Apprentice Customer Service Advisor jobs include:
Apprentice Customer Service Advisor jobs near you

Customer Service Advisor

QGR Jiffy Lube

Oakton, VA • On-site

Full-time

Medical, Retirement, PTO

Re-posted 22 days ago

Job description

Description:

What can you expect as an Automotive Customer Service Advisor?

As an Automotive Customer Service Advisor you will be the lead point of contact for our customers. You will be responsible for welcoming, advising and inviting our customers to return. Our advisors truly love helping our customers be reviewing past service work and communicating the vehicle's needs. Our best will inquire about the customer and the vehicle's complaints and work with our technicians to find a correction. Our Customer Service Advisors love to engage with the customer and are always welcoming them with a smile. Some of the reasons our advisors love working with us are:

  • Efficient teams delivering timely inspections
  • The use of a cutting edge POS system that graphically illustrates our customers' needs based on the vehicles' manufacturer recommendations
  • Thorough technicians that deliver quality inspection reports
  • Steady flow of customers

What you will do:

  • Greet the customer and acknowledge their request
  • Check-In the customer and verify information
  • Be an expert on all sales processes and initiatives
  • Process phone calls in a professional manner. Encourage the customer to come in for service work.
  • Be comfortable selling to our customers our product offerings
  • Document, verbally communicate and sell the recommendations
  • Write estimates and order parts for services as needed.
  • Be able to create and bill out all sales orders.
  • Work towards achieving any company-set goals or objectives, including individual sales goals.
  • Keep pace with customers, balancing multiple priorities and using good judgement to manage time.
  • Build relationships with customers by communicating the status of their vehicle, promise time.

Benefits include:

  • Competitive pay (based on experience)
  • Matching 401K
  • On-the-job training with Award Winning Online Training Platform: Jiffy Lube University
  • We promote from within a commitment we are passionate about
  • No late evenings
  • Tuition reimbursement
  • Paid vacation and holidays
  • Medical insurance
Requirements:

What are the Job Qualifications?

  • Driver's License
  • Ability to Stand on your feet for 10+ hours
  • Ability to speak English
  • Bi-lingual is a plus!
  • Previous sales experience is a plus - automotive is preferred