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Apprentice Customer Service Advisor Jobs in Ohio

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Service Advisor

Troy, OH · On-site

$70K/yr

Service Advisor - Chevrolet of Troy Chevrolet of Troy is looking for a motivated and customer-focused Service Advisor to join our team! If you have a passion for the automotive industry and enjoy ...

Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the ...

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Apprentice Customer Service Advisor information

What is the difference between Apprentice Customer Service Advisor vs Customer Service Advisor?

AspectApprentice Customer Service AdvisorCustomer Service Advisor
QualificationsTypically in training, may require GCSEs or equivalentUsually requires relevant experience or certifications
Work EnvironmentTraining-focused, often in entry-level settingsFull-time customer service roles in various industries
Employer UsageEmployers hiring trainees or apprenticesEmployers seeking experienced customer service staff
Search IntentLooking for entry-level or training rolesSeeking experienced customer service positions

The main difference is that an Apprentice Customer Service Advisor is in training and gaining skills, while a Customer Service Advisor typically has more experience and responsibilities. Apprenticeships are ideal for those starting their careers, whereas experienced advisors are ready for full roles.

What does an apprentice customer service advisor do?

An apprentice customer service advisor assists customers by answering inquiries, resolving issues, and providing information about products or services. They learn communication skills, product knowledge, and customer service procedures while working under supervision, often using tools like CRM software. The role typically involves gaining practical experience and may lead to full-time positions in customer support.

What cities in Ohio are hiring for Apprentice Customer Service Advisor jobs?

Cities in Ohio with the most Apprentice Customer Service Advisor job openings:

Customer Service Advisor - Amelia OH

Jiffy Lube

Amelia, OH • On-site

Other

Medical, Dental, Vision, Life

Posted 16 days ago


Job description

We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!
The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.
All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too!
For immediate consideration, please complete our employment application. We look forward to hearing from you!