Lead and develop the call center team * Oversee day-to-day operations, ensuring the team meets or exceeds KPIs * Develop and implement call center strategies to optimize efficiency, productivity, and ...
Lead and develop the call center team * Oversee day-to-day operations, ensuring the team meets or exceeds KPIs * Develop and implement call center strategies to optimize efficiency, productivity, and ...
Lead and develop the call center team * Oversee day-to-day operations, ensuring the team meets or exceeds KPIs * Develop and implement call center strategies to optimize efficiency, productivity, and ...
Lead and develop the call center team * Oversee day-to-day operations, ensuring the team meets or exceeds KPIs * Develop and implement call center strategies to optimize efficiency, productivity, and ...
Support the Call Center Manager in monitoring xCally monthly performance benchmarks and recommending data-driven strategies to improve efficiency, response times, and overall service outcomes
New
Support the Call Center Manager in monitoring xCally monthly performance benchmarks and recommending data-driven strategies to improve efficiency, response times, and overall service outcomes
New
Position: Call center Operations Manager Duration: Full-time + Benefits+ Bonus Location: Ewing, NJ Direct client: Immediate interview Monthly Expectations: 2 weeks in Ewing, 1 week in Newark ...
Position: Call center Operations Manager Duration: Full-time + Benefits+ Bonus Location: Ewing, NJ Direct client: Immediate interview Monthly Expectations: 2 weeks in Ewing, 1 week in Newark ...
... the Call Center in a timely manner. Position is conveniently located within Center City ... Maintain verbal, written email to manager regarding department. * Prepares work schedule to ...
... the Call Center in a timely manner. Position is conveniently located within Center City ... Maintain verbal, written email to manager regarding department. * Prepares work schedule to ...
... the Call Center in a timely manner. Position is conveniently located within Center City ... Maintain verbal, written email to manager regarding department. * Prepares work schedule to ...
... the Call Center in a timely manner. Position is conveniently located within Center City ... Maintain verbal, written email to manager regarding department. * Prepares work schedule to ...
Call Center Supervisor
Philadelphia, PA · On-site
... the Call Center in a timely manner. Position is conveniently located within Center City ... Maintain verbal, written email to manager regarding department. * Prepares work schedule to ...
Call Center Supervisor
Philadelphia, PA · On-site
... the Call Center in a timely manner. Position is conveniently located within Center City ... Maintain verbal, written email to manager regarding department. * Prepares work schedule to ...
Call Center Representative
Collegeville, PA · On-site
$18/hr
... call center. We are a local manufacturer who prides itself on the quality of our products and ... Provide accurate information and keep detailed notes in SalesForce CRM. * Administrative duties as ...
Call Center Representative
Collegeville, PA · On-site
$18/hr
... call center. We are a local manufacturer who prides itself on the quality of our products and ... Provide accurate information and keep detailed notes in SalesForce CRM. * Administrative duties as ...
Call Center Representative
Collegeville, PA · On-site
$15.75 - $19.75/hr
... call center. We are a local manufacturer who prides itself on the quality of our products and ... Provide accurate information and keep detailed notes in SalesForce CRM. * Administrative duties as ...
Call Center Representative
Collegeville, PA · On-site
$15.75 - $19.75/hr
... call center. We are a local manufacturer who prides itself on the quality of our products and ... Provide accurate information and keep detailed notes in SalesForce CRM. * Administrative duties as ...
Call Center Representative
Collegeville, PA · On-site
$18/hr
... call center. We are a local manufacturer who prides itself on the quality of our products and ... Provide accurate information and keep detailed notes in SalesForce CRM. * Administrative duties as ...
Call Center Representative
Collegeville, PA · On-site
$18/hr
... call center. We are a local manufacturer who prides itself on the quality of our products and ... Provide accurate information and keep detailed notes in SalesForce CRM. * Administrative duties as ...
Call Center Representative
Bensalem, PA · On-site
$20/hr
Accurately document call activity and customer information in the CRM system * Represent the ... Previous experience as a Call Center Representative or in a similar role is preferred * Excellent ...
Quick apply
Call Center Representative
Bensalem, PA · On-site
$20/hr
Accurately document call activity and customer information in the CRM system * Represent the ... Previous experience as a Call Center Representative or in a similar role is preferred * Excellent ...
Call Center Representative
Bensalem, PA · On-site
$20/hr
Accurately document call activity and customer information in the CRM system * Represent the ... Previous experience as a Call Center Representative or in a similar role is preferred * Excellent ...
New
Quick apply
Call Center Representative
Bensalem, PA · On-site
$20/hr
Accurately document call activity and customer information in the CRM system * Represent the ... Previous experience as a Call Center Representative or in a similar role is preferred * Excellent ...
New
Call Center Representative
Bensalem, PA · On-site
$20/hr
Accurately document call activity and customer information in the CRM system * Represent the ... Previous experience as a Call Center Representative or in a similar role is preferred * Excellent ...
Quick apply
Call Center Representative
Bensalem, PA · On-site
$20/hr
Accurately document call activity and customer information in the CRM system * Represent the ... Previous experience as a Call Center Representative or in a similar role is preferred * Excellent ...
Call Center Specialist
Philadelphia, PA · On-site
$17 - $21.25/hr
That's because our on-site Call Center Specialists are an integral part of the vybe urgent care ... Regular interaction and collaboration with Center Managers and other members of the vybe urgent ...
Call Center Specialist
Philadelphia, PA · On-site
$17 - $21.25/hr
That's because our on-site Call Center Specialists are an integral part of the vybe urgent care ... Regular interaction and collaboration with Center Managers and other members of the vybe urgent ...
Call Center Rep
Florence, NJ · On-site
$18 - $19/hr
Driving Company Performance • Manage large volume of inbound and outbound calls in a timely ... volume call center desired Education High School Diploma or equivalent Technical Knowledge
Call Center Rep
Florence, NJ · On-site
$18 - $19/hr
Driving Company Performance • Manage large volume of inbound and outbound calls in a timely ... volume call center desired Education High School Diploma or equivalent Technical Knowledge
Call Center Specialist
Philadelphia, PA · On-site
$16.75 - $21/hr
That's because our on-site Call Center Specialists are an integral part of the vybe urgent care ... Regular interaction and collaboration with Center Managers and other members of the vybe urgent ...
Call Center Specialist
Philadelphia, PA · On-site
$16.75 - $21/hr
That's because our on-site Call Center Specialists are an integral part of the vybe urgent care ... Regular interaction and collaboration with Center Managers and other members of the vybe urgent ...
Call Center Trainer
$18 - $20/hr
At Fieldprint, we're more than a leader in identity management services -- we're a team driven by ... Liaise with department managers to identify training structure and training needs for Call Center ...
Call Center Trainer
$18 - $20/hr
At Fieldprint, we're more than a leader in identity management services -- we're a team driven by ... Liaise with department managers to identify training structure and training needs for Call Center ...
Call Center Trainer
$18 - $20/hr
About Us At Fieldprint, we're more than a leader in identity management services - we're a team ... Liaise with department managers to identify training structure and training needs for Call Center ...
Call Center Trainer
$18 - $20/hr
About Us At Fieldprint, we're more than a leader in identity management services - we're a team ... Liaise with department managers to identify training structure and training needs for Call Center ...
Call Center Agent
King Of Prussia, PA · On-site
$14.75 - $19.25/hr
The Call Center Agent is the primary point of contact for property owners in connection with the ... Communicate with legal staff, Account Managers and/or other departments as needed. * De-escalate ...
Call Center Agent
King Of Prussia, PA · On-site
$14.75 - $19.25/hr
The Call Center Agent is the primary point of contact for property owners in connection with the ... Communicate with legal staff, Account Managers and/or other departments as needed. * De-escalate ...
Call Center Agent
King Of Prussia, PA · On-site
$14.75 - $19.25/hr
The Call Center Agent is the primary point of contact for property owners in connection with the ... Communicate with legal staff, Account Managers and/or other departments as needed. * De-escalate ...
Call Center Agent
King Of Prussia, PA · On-site
$14.75 - $19.25/hr
The Call Center Agent is the primary point of contact for property owners in connection with the ... Communicate with legal staff, Account Managers and/or other departments as needed. * De-escalate ...
Apprentice Call Center Manager information
See Philadelphia, PA salary details
$12.37 - $14.66
6% of jobs
$14.66 - $16.96
14% of jobs
$17.41 is the 25th percentile. Wages below this are outliers.
$16.96 - $19.25
25% of jobs
The median wage is $19.90 / hr.
$19.25 - $21.54
17% of jobs
$23.55 is the 75th percentile. Wages above this are outliers.
$21.54 - $23.84
15% of jobs
$23.84 - $26.13
7% of jobs
$26.13 - $28.42
6% of jobs
$28.42 - $30.72
4% of jobs
$30.72 - $33.01
2% of jobs
$33.01 - $35.30
1% of jobs
$35.30 - $37.60
2% of jobs
$12
$22
$37
How much do apprentice call center manager jobs pay per hour?
What is the difference between Apprentice Call Center Manager vs Call Center Supervisor?
| Aspect | Apprentice Call Center Manager | Call Center Supervisor |
|---|---|---|
| Credentials | On-the-job training, basic customer service experience | Experience in call center operations, sometimes certifications |
| Work Environment | Training setting, entry-level environment | Supervisory role overseeing daily operations |
| Employer Usage | Training programs, entry-level positions | Established call centers, customer service teams |
| Search Intent | Learning about entry-level management roles | Managing call center teams, operational oversight |
The Apprentice Call Center Manager is typically an entry-level role focused on training and developing skills in call center management, often involving on-the-job learning. In contrast, a Call Center Supervisor is an experienced professional responsible for overseeing daily operations and team performance. While both roles are involved in call center management, the apprentice position emphasizes learning and growth, whereas the supervisor role involves direct supervision and operational responsibilities.
Call Center Manager - B2C
Philadelphia, PA • On-site
Full-time
Retirement, PTO
Posted 25 days ago
Job description
Company Overview:
- This is a well-established exterior home improvement company serving the Greater Philadelphia area
- Better Business Bureau accredited with an A+ rating
What is Being Offered:
- Competitive base + quarterly bonus opportunity
- Full benefits
- 401K with match & PTO
What The Position is About:
- Lead and develop the call center team
- Oversee day-to-day operations, ensuring the team meets or exceeds KPIs
- Develop and implement call center strategies to optimize efficiency, productivity, and sales
- Recruit, hire, and train call center personnel
- Provide ongoing coaching, mentoring, and performance feedback to the team
- Create a high-performance culture of continuous improvement, teamwork, and accountability
- Monitor and analyze call center metrics and reports to identify trends, address performance gaps, and implement process improvements
The Right Candidate Will Have:
- Proven call center leadership experience preferably within the home improvement industry
- Strong coaching and training abilities with experience motivating teams through accountability
- Comfort using metrics and data to drive daily performance
- Experience with lead aggregators is preferred
About BRIX Recruiting Partners
Sourced by ZipRecruiter
Our mission is simple: to help our clients build the most successful sales and management team by providing top talent at a reasonable price. Through a combination of traditional direct recruiting methods and the latest online employment marketing techniques our recruitment agency provides better candidates, better hires, and better retention. Each of our team members in our recruitment agency understands the effort and diligence required to recruit top-level talent at the national level. Our expertise spans inside and outside sales and management without limitation to specific industries. While our backgrounds vary, we all come to this work with a dedication to great customer service, top-talent results, and a focus on improving each customer’s bottom line.
Industry
Recruiting and staffing services
Company size
11 - 50 Employees
Headquarters location
Chaska, MN, US
Year founded
2011