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Apprentice Call Center Manager Jobs in Philadelphia, PA

... the Call Center in a timely manner. Position is conveniently located within Center City ... Maintain verbal, written email to manager regarding department. * Prepares work schedule to ...

... the Call Center in a timely manner. Position is conveniently located within Center City ... Maintain verbal, written email to manager regarding department. * Prepares work schedule to ...

... call center. We are a local manufacturer who prides itself on the quality of our products and ... Provide accurate information and keep detailed notes in SalesForce CRM. * Administrative duties as ...

Call Center Representative

Collegeville, PA · On-site

$15.75 - $19.75/hr

... call center. We are a local manufacturer who prides itself on the quality of our products and ... Provide accurate information and keep detailed notes in SalesForce CRM. * Administrative duties as ...

... call center. We are a local manufacturer who prides itself on the quality of our products and ... Provide accurate information and keep detailed notes in SalesForce CRM. * Administrative duties as ...

Call Center Specialist

Philadelphia, PA · On-site

$17 - $21.25/hr

That's because our on-site Call Center Specialists are an integral part of the vybe urgent care ... Regular interaction and collaboration with Center Managers and other members of the vybe urgent ...

Call Center Rep

Florence, NJ · On-site

$18 - $19/hr

Driving Company Performance • Manage large volume of inbound and outbound calls in a timely ... volume call center desired Education High School Diploma or equivalent Technical Knowledge

Call Center Specialist

Philadelphia, PA · On-site

$16.75 - $21/hr

That's because our on-site Call Center Specialists are an integral part of the vybe urgent care ... Regular interaction and collaboration with Center Managers and other members of the vybe urgent ...

At Fieldprint, we're more than a leader in identity management services -- we're a team driven by ... Liaise with department managers to identify training structure and training needs for Call Center ...

About Us At Fieldprint, we're more than a leader in identity management services - we're a team ... Liaise with department managers to identify training structure and training needs for Call Center ...

Call Center Agent

King Of Prussia, PA · On-site

$14.75 - $19.25/hr

The Call Center Agent is the primary point of contact for property owners in connection with the ... Communicate with legal staff, Account Managers and/or other departments as needed. * De-escalate ...

Call Center Agent

King Of Prussia, PA · On-site

$14.75 - $19.25/hr

The Call Center Agent is the primary point of contact for property owners in connection with the ... Communicate with legal staff, Account Managers and/or other departments as needed. * De-escalate ...

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Apprentice Call Center Manager information

See Philadelphia, PA salary details

$12

$22

$37

How much do apprentice call center manager jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for apprentice call center manager in Philadelphia, PA is $22.22, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $24.28 per hour, depending on experience, location, and employer.

What is the difference between Apprentice Call Center Manager vs Call Center Supervisor?

AspectApprentice Call Center ManagerCall Center Supervisor
CredentialsOn-the-job training, basic customer service experienceExperience in call center operations, sometimes certifications
Work EnvironmentTraining setting, entry-level environmentSupervisory role overseeing daily operations
Employer UsageTraining programs, entry-level positionsEstablished call centers, customer service teams
Search IntentLearning about entry-level management rolesManaging call center teams, operational oversight

The Apprentice Call Center Manager is typically an entry-level role focused on training and developing skills in call center management, often involving on-the-job learning. In contrast, a Call Center Supervisor is an experienced professional responsible for overseeing daily operations and team performance. While both roles are involved in call center management, the apprentice position emphasizes learning and growth, whereas the supervisor role involves direct supervision and operational responsibilities.

Call Center Manager - B2C

Philadelphia, PA • On-site

BRIX Recruiting Partners (Home Improvement)
Recruiting and Staffing Services • 11 - 50 employees

Full-time

Retirement, PTO

Posted 25 days ago


Job description

Company Overview:

  • This is a well-established exterior home improvement company serving the Greater Philadelphia area
  • Better Business Bureau accredited with an A+ rating

What is Being Offered:

  • Competitive base + quarterly bonus opportunity
  • Full benefits
  • 401K with match & PTO

 

What The Position is About:

  • Lead and develop the call center team
  • Oversee day-to-day operations, ensuring the team meets or exceeds KPIs
  • Develop and implement call center strategies to optimize efficiency, productivity, and sales
  • Recruit, hire, and train call center personnel
  • Provide ongoing coaching, mentoring, and performance feedback to the team
  • Create a high-performance culture of continuous improvement, teamwork, and accountability
  • Monitor and analyze call center metrics and reports to identify trends, address performance gaps, and implement process improvements

 

The Right Candidate Will Have:

  • Proven call center leadership experience preferably within the home improvement industry
  • Strong coaching and training abilities with experience motivating teams through accountability
  • Comfort using metrics and data to drive daily performance
  • Experience with lead aggregators is preferred

BRIX Recruiting Partners logo

About BRIX Recruiting Partners

Sourced by ZipRecruiter

Our mission is simple: to help our clients build the most successful sales and management team by providing top talent at a reasonable price. Through a combination of traditional direct recruiting methods and the latest online employment marketing techniques our recruitment agency provides better candidates, better hires, and better retention. Each of our team members in our recruitment agency understands the effort and diligence required to recruit top-level talent at the national level. Our expertise spans inside and outside sales and management without limitation to specific industries. While our backgrounds vary, we all come to this work with a dedication to great customer service, top-talent results, and a focus on improving each customer’s bottom line.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Chaska, MN, US

Year founded

2011

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