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Apprentice Call Center Manager Jobs in Boise, ID

Intralot

Part Time - Call Center Operator

Boise, ID · On-site

Manages (inbound/outbound) phone calls from Lottery retailers. Effectively troubleshoot equipment and related issues or problems in response to inbound retailer calls, inquiries, or questions.

Renewal by Andersen

Call Center Agent

Meridian, ID

$20 - $23/hr

Inside Sales Center Representative- Call Center Agent Classification: Non-Exempt / Full-Time ... Inbound/Outbound Supervisor and Manager Location: Meridian, Idaho Office Start Date: October 5th, ...

Renewal by Andersen

Call Center Agent

Meridian, ID · On-site

$20 - $23/hr

Inside Sales Center Representative- Call Center Agent Classification: Non-Exempt / Full-Time ... Inbound/Outbound Supervisor and Manager Location: Meridian, Idaho Office Start Date: October 5th, ...

DaBella

Call Center Agent + Uncapped Bonus

Boise, ID · On-site

$4.5K/mo

Call Center Representative - Boise, ID (On-Site) Build a Career. Earn More. Grow Faster. Are you ... Many of our managers and senior leaders started in this very role and advanced through hard work ...

Zurich NA

Claims Call Centre Representative

Boise, ID · On-site

Manage incoming inquiry calls of different levels of complexity, ensuring a positive customer ... Zurich Certified Insurance Apprentice including an Associate Degree and No prior experience ...

IQVIA

Work from Home

Boise, ID · Remote

$18/hr

Primary Call Center contact for patients, pharmacies and medical professionals utilizing an Opus ... Recognize operational challenges and suggest recommendations to management, as necessary * Ability ...

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Apprentice Call Center Manager information

See Boise, ID salary details

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How much do apprentice call center manager jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for apprentice call center manager in Boise, ID is $20.96, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $22.88 per hour, depending on experience, location, and employer.

What is the difference between Apprentice Call Center Manager vs Call Center Supervisor?

AspectApprentice Call Center ManagerCall Center Supervisor
CredentialsOn-the-job training, basic customer service experienceExperience in call center operations, sometimes certifications
Work EnvironmentTraining setting, entry-level environmentSupervisory role overseeing daily operations
Employer UsageTraining programs, entry-level positionsEstablished call centers, customer service teams
Search IntentLearning about entry-level management rolesManaging call center teams, operational oversight

The Apprentice Call Center Manager is typically an entry-level role focused on training and developing skills in call center management, often involving on-the-job learning. In contrast, a Call Center Supervisor is an experienced professional responsible for overseeing daily operations and team performance. While both roles are involved in call center management, the apprentice position emphasizes learning and growth, whereas the supervisor role involves direct supervision and operational responsibilities.

What are the most commonly searched types of Call Center Manager jobs in Boise, ID?

The most popular types of Call Center Manager jobs in Boise, ID are:

Apprentice Call Center Manager jobs near you

Part Time - Call Center Operator

Intralot

Boise, ID • On-site

Other

Re-posted 6 days ago

Intralot rating

7.2

Company rating: 7.2 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

10th of 15 rated gambling companies

Job description

Part Time Call Center Operator - Evening And Weekend Shifts

Intralot, Inc. is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added services to state licensed gaming organizations. Based on its extensive know how, advanced product development standards and substantial experience in operating lottery games, Intralot, Inc. offers custom-made integrated solutions, which ensure maximum efficiency and absolute security. Games Library includes more than 400 types of games: Numerical Lotteries, TV Lottery Games, Sports Lotteries, Fixed Odds Betting, Instant Lotteries, Pari-mutuel, Video Lottery and Monitor Games.

Education, Training and Experience: High school diploma or equivalent training and experience. One (1) year prior related customer service experience, preferably in a technical call center environment. Call tracking system experience preferred.

Knowledge, Skills and Abilities: Knowledge of tracking software. Technical customer service skills. Strong analytic skills. Ability to learn Intralot, Inc. software and hardware applications as applied to the Call Center Operator position. Ability to work in a team environment. Ability to troubleshoot. Ability to explain technical information to a non-technical client. Strong verbal and written communication skills. Understanding of help desk operations, tools, methodologies and processes.

Duties and Responsibilities: Under the direct supervision of the Call Center Manager, performs the following duties and responsibilities. Other miscellaneous duties may be assigned. Manages (inbound/outbound) phone calls from Lottery retailers. Effectively troubleshoot equipment and related issues or problems in response to inbound retailer calls, inquiries, or questions. Dispatch technicians as appropriate for on-site repairs.

Employment Eligibility Verification: Must possess valid documentation to establish identity and U.S. employment eligibility. Security Requirements: Submission to, and ability to pass, a thorough pre-employment background check by the required State or District Lottery and Intralot, Inc. is a requirement of employment. A pre-employment drug screening is also a requirement. Intralot, Inc. is an Equal Opportunity Employer.

As an equal opportunity employer, Intralot recognizes that our strength lies in our people. We are committed to diversity. EEO is the Law.

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