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Applied Systems Jobs in Chicago, IL (NOW HIRING)

Applied Systems, Inc.

Sr. Project Manager

Chicago, IL · On-site +1

$100K - $130K/yr

EEO Statement Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied ...

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Applied Systems information

See Chicago, IL salary details

$47.4K

$105.2K

$157.7K

How much do applied systems jobs pay per year?

As of Aug 14, 2026, the average yearly pay for applied systems in Chicago, IL is $105,223.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,400.00 and $128,900.00 per year, depending on experience, location, and employer.

What are common challenges faced by Applied Systems professionals in their daily work?

Applied Systems professionals often navigate complex technical requirements while coordinating with cross-functional teams to design and implement effective solutions. A common challenge is translating business needs into actionable systems that are efficient, scalable, and user-friendly. Another frequent hurdle is managing competing project priorities and adapting solutions to evolving organizational requirements. Successfully overcoming these challenges requires strong analytical skills, adaptability, and clear communication across departments.

What do Applied Systems do?

Applied Systems is a company that provides insurance management software solutions for insurance agencies and carriers. Employees in related roles develop, implement, and support these software products, often requiring knowledge of insurance processes and technical skills such as programming or system administration.

What are the key skills and qualifications needed to thrive in the Applied Systems position, and why are they important?

To thrive as an Applied Systems professional, you need a strong background in systems analysis, data integration, problem solving, and process optimization, often supported by a degree in computer science, engineering, or a related field. Familiarity with business process management software, data analytics tools, and relevant industry certifications (such as Six Sigma or PMP) is highly valuable. Excellent communication, teamwork, and project management skills set top candidates apart in this role. These competencies allow professionals to design and implement practical technology solutions that improve business operations and outcomes.

What is an Applied Systems?

An Applied Systems job typically involves designing, implementing, and optimizing complex software or technology solutions for businesses. These roles often require expertise in systems analysis, software development, and data management to improve operational efficiency. Professionals in this field work with businesses to understand their needs and develop customized solutions using applied technology. Depending on the company, the role may include responsibilities related to automation, cloud computing, or enterprise software systems. Strong problem-solving skills and technical knowledge are essential for success in this role.

What are the most commonly searched types of Applied Systems jobs in Chicago, IL?

The most popular types of Applied Systems jobs in Chicago, IL are:

What are popular job titles related to Applied Systems jobs in Chicago, IL?

For Applied Systems jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Applied Systems jobs in Chicago, IL look for?

The top searched job categories for Applied Systems jobs in Chicago, IL are:

Applied Systems jobs near you
Infographic showing various Applied Systems job openings in Chicago, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $105,223 per year, or $50.6 per hour.

Customer Support Technician - Escalation (General/IT)

Applied Systems, Inc.

Chicago, IL • Remote

$45K - $60K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Applied Systems rating

7.9

Company rating: 7.9 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

183rd of 307 rated insurance

Job description

Canada Internal Job Ad

*For Applied Systems team members only (no external applicants)*

Position Overview 

We're searching for an Customer Support Technician - Escalation (General/IT) to join our outstanding Support team in this remote work opportunity based in the United States or Canada. In this position, you will assist customers with questions and technical issues related to our software, hardware, and products, working to understand their needs, provide clear solutions, and deliver friendly, knowledgeable service across phone, chat, and email.

What You'll Do

  • Deliver professional, efficient, and empathetic customer support while maintaining discretion in all communications
  • Troubleshoot and resolve customer issues across software and products, including complex cases, through to resolution
  • Document cases clearly, communicate effectively across teams, and maintain accurate internal notes and updates
  • Contribute to knowledge management by using, reviewing, and improving KB articles and resources
  • Support broader team efforts including product testing, issue escalation to development, ongoing learning, and occasional onsite support

We're Excited to Learn More About You

Your experience may include:

  • 1+ year of customer support or service experience (SaaS experience preferred)
  • Strong troubleshooting and problem-solving skills with the ability to diagnose and resolve issues accurately
  • Solid understanding of assigned product areas and relevant tools
  • Clear written and verbal communication skills, with ability to explain technical concepts to non-technical users
  • Strong organizational skills with the ability to manage priorities, multitask, and document work effectively
  • Collaborative team player who adapts to change and contributes knowledge; Applied Epic experience is a plus

Location

  • Candidate will need to reside in the United States or Canada, working arrangement will be remote 

Compensation

The total anticipated annual compensation range for this existing position is $45,000 - $60,000 CAD per year which includes starting base salary and, where applicable, variable or incentive pay.  To determine a new team member's starting pay, we consider a variety of factors, including someone's depth, breadth, and variety of experience, skills, and responsibilities.

Your Security Matters: Our candidates' personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a secure @appliedsystems.com email or through our official careers portal. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. 

AI Utilization 

We leverage AI tools to streamline parts of our recruitment workflow (such as resume parsing and interview scheduling). However, candidate screening, interviews, and final decisions are conducted by real humans. 

EEO Statement 

Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law.

Employment Type: FULL_TIME

What Applied Systems employees say

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