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Application Support System Engineer Jobs in Ontario

Ryder

Application Support Engineer I

Toronto, ON

You'll gain hands-on experience supporting enterprise systems while building exposure to cutting ... application support, Preferred * Basic programming knowledge (SQL, Python, JavaScript, or ...

New

CAAT Pension Plan

Application Support Analyst

Toronto, ON · On-site

CA$73K - CA$86K/yr

Lead troubleshooting through log analysis, system diagnostics, and code-level investigation to ... Experience with scripting or programming languages (e.g., Python, PowerShell, SQL) to support ...

Royal Bank of Canada

System Engineer

Toronto, ON · On-site

As a System Engineer, you provide support for a suite of business mission-critical and complex ... application testing, development and support; hands on experience on qTest, JIRA and Confluence.

Air-tek

Application Support Analyst

Toronto, ON · On-site

CA$60K - CA$90K/yr

Collaborate with developers, product managers, and other teams in an agile environment to deliver ... RabbitMQ or similar message queueing systems * DataDog or similar observability platforms * AWS ...

BuzzClan

... systems, devices, applications, and software Provides technical support to teams within the ... application issues, and communicate findings to non technical users Communication Skills - 45% · ...

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Application Support System Engineer information

What does an application support system engineer do?

An Application Support System Engineer is responsible for maintaining, troubleshooting, and improving software applications within an organization. They work closely with users, developers, and IT teams to resolve technical issues, ensure optimal application performance, and implement updates or patches. Their duties often include monitoring application systems, diagnosing problems, providing technical support, and ensuring data integrity and security. This role also involves documenting solutions and best practices to help prevent future issues.

What are some common challenges faced by application support system engineers, and how are they typically addressed?

Application Support System Engineers often encounter challenges such as troubleshooting complex application issues, managing system outages, and balancing multiple support requests under tight deadlines. These challenges are typically addressed through strong problem-solving skills, effective communication with development and operations teams, and the use of robust monitoring and ticketing systems. Proactive learning and staying updated with the latest technologies also help engineers anticipate and mitigate potential issues before they escalate.

What are the key skills and qualifications needed to thrive as an application support system engineer, and why are they important?

To thrive as an Application Support System Engineer, you need a strong understanding of software troubleshooting, system administration, and a relevant degree in computer science or a related field. Proficiency with technical tools such as SQL databases, Linux/Windows servers, monitoring systems, and ITIL frameworks or certifications is often required. Excellent problem-solving abilities, communication skills, and the capacity to work under pressure help you stand out in this position. These skills are crucial to ensure system reliability, rapid issue resolution, and seamless support for business-critical applications.

What cities in Ontario are hiring for Application Support System Engineer jobs?

Cities in Ontario with the most Application Support System Engineer job openings:

Senior Application Support / Systems Engineer

Toronto, ON • On-site

Raise
See more jobs at Raiseexternal

CA$82 - CA$100/hr

Other

Posted 2 days ago

New

Job description

Senior Application Support / Systems Engineer

  • Pay Rate: $82–$100/hour, depending on experience
  • Contract Length: 6 Months
  • Location: Toronto, Canada

Raise is currently hiring a Senior Application Support / Systems Engineer on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to work with an industry leader.

Note: The primary pay rate is based on T4 classification; however, we will also consider applications from candidates interested in an INC classification, where applicable.

Description

The Senior Application Support / Systems Engineer will be responsible for monitoring and maintaining application health, configuring observability and alerting solutions, triaging production incidents, troubleshooting performance and latency issues, and supporting Kubernetes-based environments.

The successful candidate will bring strong experience in application support, distributed systems, monitoring and observability, CI/CD processes, incident management, and production troubleshooting, with hands‑on experience supporting cloud-based and Kubernetes environments.

Your Impact:
  • Application monitoring, health management, and production support
  • Observability, monitoring, and alerting configuration
  • Production incident triage, troubleshooting, and resolution
  • Performance and latency analysis and optimization
  • Kubernetes-based application and systems support
  • CI/CD and production deployment support
  • Distributed systems and microservices support
  • Incident management and production troubleshooting
  • Cloud-based application support
Qualifications
  • Strong experience in application support / systems engineering within production environments.
  • Hands‑on experience with GCP and Google Kubernetes Engine (GKE).
  • Strong experience with observability and monitoring tools, such as Grafana, Prometheus, Datadog, Dynatrace, Splunk, or similar platforms.
  • Experience configuring monitoring, alerting, dashboards, and distributed tracing solutions.
  • Strong experience supporting Kubernetes-based environments.
  • Experience with Jenkins and CI/CD processes.
  • Proven experience supporting production deployments and troubleshooting production issues.
  • Strong understanding of distributed systems and microservices architectures.
  • Experience with production incident management, root‑cause analysis, and troubleshooting performance and latency issues.
  • Experience supporting cloud‑based applications.
  • Strong analytical, problem‑solving, and communication skills.
Preferred Skills
  • Experience supporting large‑scale retail or eCommerce platforms.
  • Familiarity with Datadog, Dynatrace, Splunk, Grafana, Prometheus, or similar monitoring and observability tools.
  • Strong experience with GCP cloud services.
  • Experience with GKE / Kubernetes in production environments.
  • Experience with microservices architectures and distributed systems.
Education and Certifications

Bachelor’s Degree in Computer Science, Information Technology, Software Engineering, Management Information Systems (MIS), or a related technical discipline (or equivalent practical experience).

Looking for meaningful work? We can help!

Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.

We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.

We have a dedicated webpage for accommodations where you can learn more about what we offer and request accommodation: https://raise.jobs/accommodations/

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