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Application Support System Engineer Jobs in Ohio

FBT Gibbons LLP

Systems Engineer

Cincinnati, OH · On-site

Provide third-level application support for escalated tickets requiring specialized expertise ... system, CRM, and productivity tools in a law firm or professional services environment.

KBR

JR System Engineer

Beavercreek, OH · On-site

$92K - $112K/yr

JR System Engineer Who We Are KBR Mission Technology Solutions delivers full life cycle ... Support end-user needs by identifying, investigating and resolving system issues related to space ...

Revel Staffing

IT Support Supervisor

Sandusky, OH · On-site

We are seeking an experienced IT Support Supervisor to lead a remote team responsible for IT training, healthcare application support, system readiness, and end-user success. This is a hands‑on ...

Revel Staffing

IT Support Supervisor

Sandusky, OH · Remote

$85K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team responsible for IT training, healthcare application support, system readiness, and end-user success. This is a hands-on ...

Torch Technologies, Inc.

Support the integration and testing of system components and subsystems. * Document technical specifications, test plans, and project reports. * Apply Model-Based Systems Engineering (MBSE ...

Lean Synergy Solutions

System Engineer - CNC

Lima, OH

$97K - $120K/yr

System Engineer CNC Machine Tool Commissioning Position Summary We have an immediate opening for a full-time System Engineer to support the commissioning, startup, and optimization of advanced CNC ...

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Application Support System Engineer information

What does an application support system engineer do?

An Application Support System Engineer is responsible for maintaining, troubleshooting, and improving software applications within an organization. They work closely with users, developers, and IT teams to resolve technical issues, ensure optimal application performance, and implement updates or patches. Their duties often include monitoring application systems, diagnosing problems, providing technical support, and ensuring data integrity and security. This role also involves documenting solutions and best practices to help prevent future issues.

What are some common challenges faced by application support system engineers, and how are they typically addressed?

Application Support System Engineers often encounter challenges such as troubleshooting complex application issues, managing system outages, and balancing multiple support requests under tight deadlines. These challenges are typically addressed through strong problem-solving skills, effective communication with development and operations teams, and the use of robust monitoring and ticketing systems. Proactive learning and staying updated with the latest technologies also help engineers anticipate and mitigate potential issues before they escalate.

What are the key skills and qualifications needed to thrive as an application support system engineer, and why are they important?

To thrive as an Application Support System Engineer, you need a strong understanding of software troubleshooting, system administration, and a relevant degree in computer science or a related field. Proficiency with technical tools such as SQL databases, Linux/Windows servers, monitoring systems, and ITIL frameworks or certifications is often required. Excellent problem-solving abilities, communication skills, and the capacity to work under pressure help you stand out in this position. These skills are crucial to ensure system reliability, rapid issue resolution, and seamless support for business-critical applications.

What cities in Ohio are hiring for Application Support System Engineer jobs?

Cities in Ohio with the most Application Support System Engineer job openings:

Maximo Application Suite (MAS) Technical Engineer

Cleveland, OH • On-site

EMCO Technologies
IT Services • 51 - 200 employees
Learn more about EMCO Technologiesexternal

Full-time

Re-posted 11 days ago

Key responsibilities

  • Lead installation, configuration, upgrades, patching, and troubleshooting activities for Maximo Application Suite (MAS).

  • Perform complex application configuration, develop automation scripts, and support Maximo Mobile and SSO authentication implementations.

  • Lead the technical design of enterprise integration architecture, including API management, data modeling for BI reporting, and supporting MAS deployment and support activities.

Job description

We are seeking a highly skilled Maximo Application Suite (MAS) Technical Engineer with 8+ years of Maximo experience and advanced Linux proficiency. This role provides architectural leadership, technical direction, and hands-on implementation expertise to ensure a secure, scalable, and high-performing MAS environment supporting NASA’s Enterprise operations. The engineer will work closely with cross-organizational leadership, stakeholders, vendors, and technical teams to ensure consistent platform reliability and adherence to Enterprise integration standards. 

*On-Site - must reside within 50 miles of a NASA Center.* 

Key Responsibilities•    Prepare and present project-related information to executive, leadership, and center teams.

•    Lead installation, configuration, upgrades, patching, and troubleshooting activities for MAS.

•    Extensive hands-on experience with BIRT reporting and Microsoft Power BI.

•    Experience with Enterprise (multi-org, multi-site) reporting platforms and data segregation enforcement via Row-Level Security (RLS).

•    Demonstrate advanced knowledge of IBM Maximo architecture, automation scripting, and the Maximo Integration Framework (MIF), including REST API integrations.

•    Lead technical design of Enterprise integration architecture supporting NASA Enterprise systems.

•    Lead implementation and configuration of secure API management and authentication standards.

•    Define API messages, error handling, and monitoring strategies for integrations.

•    Perform complex application configuration and develop automation scripts using Python, XML, JavaScript, and JSON.

•    Demonstrate advanced knowledge of Linux operating systems and architecture.

•    Develop and maintain complex scripting for MAS configurations across multiple environments.

•    Configure and support Maximo Mobile, including SSO authentication implementations.

•    Create application configurations in Maximo Mobile using the Maximo Application Framework (MAF) Configuration application to modify MAS configurations.

•    Manage and support Maximo Application Suite user synchronization with Microsoft Entra ID.

•    Demonstrate working knowledge of OpenShift Container Platform within Enterprise Maximo deployments.

•    Perform data modeling to support Business Intelligence (BI) reporting needs.

•    Utilize Jira Service Management (or comparable ticketing systems) to manage and track technical issues and service requests.

Basic Qualifications
  • Bachelor’s degree in Information Systems, Computer Science, Engineering, Facility/Asset Management, or related field
  • Minimum 8 years of experience in systems engineering or enterprise application support (TRIRIGA, MREF, or Maximo/MAS)
  • Strong hands-on experience administering TRIRIGA, MREF, or Maximo/MAS, including configuration and workflow management
  • Experience supporting multi-environment architectures (development, test, staging, production)
  • Proficiency in diagnosing application, database, and integration issues
  • Experience validating data integrity and supporting reporting enhancements
  • Experience supporting system upgrades, patches, and change deployments
  • Strong analytical, documentation, and problem-solving skills
  • Excellent communication skills with ability to support end users and collaborate across teams
  • High attention to detail and commitment to operational reliability
Preferred Qualifications•    Bachelor’s degree in Information Systems, Computer Science, Engineering, or related field.

•    Minimum 8+ years of Maximo technical engineering experience.

•    Demonstrated expertise in Maximo architecture, MIF, automation scripting, and API integrations.

•    Expertise with reporting needs (BIRT, Power BI) and data modeling.

•    Advanced Linux experience, including scripting, system operations, and performance management.

•    Hands‑on experience with MAS installation, configuration, troubleshooting, and patching.

•    Strong understanding of OpenShift, containerization, and enterprise MAS deployments.

•    Working knowledge of Maximo Mobile, SSO solutions, and MAF configuration.

•    Experience developing automation scripts using Python, XML, JavaScript, and JSON.

•    Familiarity with secure API management and authentication frameworks.

•    Strong written and verbal communication skills and proven ability to interface with cross‑functional technical and leadership teams.

•    Experience using Jira Service Management or similar platforms for issue tracking.

Preferred Qualifications:

•    Experience supporting NASA or other federal enterprise Maximo environments.

•    Experience designing and maintaining Enterprise‑level integration architectures.

•    Familiarity with MAS licensing models, user synchronization methods, or large‑scale environment deployments.

•    Experience with performance tuning, high‑availability configurations, or MAS observability tools.

•    Experience with IBM TRIRIGA and/or Maximo Real Estate and Facilities (MREF) module

•    IBM Maximo Certifications: Certified Deployment Professional or IBM Certified Administrator.

Additional Requirements
  • Must be located within 50 miles of a NASA Center-onsite position
Clearance Requirement
  • Must be able to obtain and maintain a Public Trust Clearance