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Application Support Engineer L3 Jobs in Florida (NOW HIRING)

ZTEK Solutions

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Support Engineer II

Miami Lakes, FL · On-site

This position offers a clear growth path into L3 Engineering, Project Engineering, or other ... Support and troubleshoot Microsoft technologies including Windows OS, Office 365, and Active ...

Intracom Telecom

Technical Support Engineer

Miami, FL · On-site

We are seeking a Technical Support Engineer to support our world-class packet microwave and ... Working knowledge of L2/L3 networking and protocols, including VLANs, routing, and SNMP, as applied ...

Volto USA

Field Support Engineer

Jupiter, FL · On-site

Field Support Engineer Education & Experience * Associate degree in Information Technology ... Escalate complex issues to appropriate support teams (L2/L3) with detailed documentation * Follow ...

Kavaliro

Software Support Engineer

Orlando, FL · On-site

$80K - $90K/yr

We are seeking an experienced Software Support Engineer who enjoys solving complex technical issues ... Provide advanced application and software support to internal users and business stakeholders.

HCLTech

Sr Network Engineer L3

Jacksonville, FL · On-site

$54.25 - $71/hr

Liaise with carriers and vendors to coordinate installations, upgrades, and support. * Document ... Certified Security Engineer (e.g., CCSE or comparable certification). * Certified Technical ...

Wipro Limited

DEVELOPER L3

Tampa, FL · On-site

$45K - $121K/yr

From a technical standpoint, the Software Engineer has full-stack coding and implementation ... Modern Application Development : * In-depth knowledge of modern application architecture principles.

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Application Support Engineer L3 information

What is an application support engineer L3?

An Application Support Engineer L3 (Level 3) is a senior technical professional responsible for resolving complex issues in software applications that cannot be addressed by lower-level support teams. They troubleshoot, diagnose, and fix advanced application problems, often working closely with development teams to identify bugs or implement fixes. L3 engineers also contribute to improving application performance, security, and stability. Their role typically involves deep technical expertise, scripting, and sometimes code-level analysis to ensure business-critical applications run smoothly.

What are the key skills and qualifications needed to thrive as an application support engineer L3?

To thrive as an Application Support Engineer L3, you need deep knowledge of application troubleshooting, scripting, incident management, and typically a degree in computer science or a related field. Expertise with monitoring tools, SQL databases, ITSM systems (like ServiceNow), and relevant certifications (such as ITIL) is often required. Strong analytical thinking, effective communication, and the ability to remain calm under pressure are crucial soft skills. These capabilities ensure rapid resolution of complex technical issues, minimize downtime, and support seamless business operations.

What are some common challenges faced by application support engineer L3s, and how can they be effectively managed?

Application Support Engineer L3s often encounter complex issues that require deep technical troubleshooting and collaboration across multiple teams. A common challenge is quickly diagnosing and resolving critical incidents under pressure, which may involve analyzing logs, debugging code, and coordinating with development, QA, and infrastructure teams. Staying current with evolving application architectures and technologies is also essential. Effective management of these challenges involves strong communication skills, proactive learning, and adopting structured incident management processes.

What cities in Florida are hiring for Application Support Engineer L3 jobs?

Cities in Florida with the most Application Support Engineer L3 job openings:

Infographic showing various Application Support Engineer L3 job openings in Florida as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Trading Application Support Analyst

Miami, FL • On-site

IsoTech Staffing
See more jobs at IsoTech Staffingexternal

Full-time

Re-posted 4 days ago

Job description

Job Summary:
IsoTech Staffing is seeking a Trading Application Support Analyst for a Hedge Fund client. The role involves providing first-call support for trading teams, managing trade processing issues, and collaborating with technical teams to ensure smooth operation of trading applications.
Responsibilities:
• *Level 1 support -* First call for all US based trading groups. Attempt to solve as many issues as possible, escalate issues in a timely manner to appropriate subject matter experts or level 3 Production Support Engineers (internally or at vendors) when appropriate. Manage communications to the trading staff and internal stakeholders regarding issue/resolution.
• Trading Infrastructure/Platform Status Communications – responsible for disseminating messages to the appropriate trading staff regarding trading infrastructure/platform issues, exchange updates, etc.
• Supporting and monitoring of the firm's internal systems using an Eyes-on-Glass monitoring model
• Facilitate incident & outage management
• Collaborate with other technical support engineers who may need assistance working on an issue; leverage their area of expertise to efficiently provide solutions for the customer.
• Document and create new knowledge base to provide easy reference for effective solutions to trading issues
• *Level 2 support* – assist with change management and automating processes to achieve efficiency and streamlined trade support
• Liaise with dev and BA teams, prioritize tool enhancements, and coordinate and participate in software/new version releases
• *Platform Installs/Updates* – coordinate with the Production Support Engineers, vendors, internal application owners and tech support to ensure trading platforms are correctly installed, configured, and tested
• *New User Setup-* responsible for the setup of new user ids, configuring accounts, product permissions, coordinate with execution brokers for risk trading limits, coordinate test trades
• *User Trainings-* for internal trading applications and coordinate training with vendors for external applications
• *User Migrations-* ensure all configurations are correct for traders moving from one platform to another, or changing clearing locations
• *User Deprovisioning / Access Maintenance* – Perform regular reviews/audits of user ids, access, and permissioning to ensure only necessary ids and technology are deployed for trading
Qualifications:
Required:
• 5+ years of experience in a Trade Support / Business Analyst role with similar responsibilities as part of a trade support team at a top Investment Bank, Hedge Fund or other leading Financial Services institution
• Experience in supporting trading in as many of the following products as possible: Equities, Commodities, Futures, Bonds, FX (Preferably someone stronger on the Equities/Commodities side)
• Familiarity with middle and back-office systems, risk management tools, and with Bloomberg or Reuters market data services is a strong plus
• Able to prioritize in a fast moving, high pressure, constantly changing environment; Good sense of urgency – problem management and escalation
• Strong technical problem-solving skills with a good understanding of Unix / Windows environments and intermediate SQL skills
• Excellent communication and interpersonal skills
• Detail oriented, Demonstrates thoroughness and strong ownership of work
• Quick learner with a demonstrated strong aptitude for learning new technologies and understanding how to utilize them
Company:
IsoTech Staffing offers recruitment services for technology, finance, accounting, and HR roles, serving hedge funds and fintech firms. Founded in 2019, the company is headquartered in New York, USA, with a team of 2-10 employees. The company is currently Early Stage.

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