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Application Support Engineer L3 Jobs in Florida (NOW HIRING)

10+ Years of experience designing, implementing, and supporting business applications Experience in Operational Support and DevOps operations Experience in Application Development in one of the ...

... or DevOps. - Review application logs and other diagnostic information. - Maintain support documentation and knowledge-base articles. - Communicate ticket status and resolutions clearly to users.

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Application Support Engineer L3 information

What is an application support engineer L3?

An Application Support Engineer L3 (Level 3) is a senior technical professional responsible for resolving complex issues in software applications that cannot be addressed by lower-level support teams. They troubleshoot, diagnose, and fix advanced application problems, often working closely with development teams to identify bugs or implement fixes. L3 engineers also contribute to improving application performance, security, and stability. Their role typically involves deep technical expertise, scripting, and sometimes code-level analysis to ensure business-critical applications run smoothly.

What are the key skills and qualifications needed to thrive as an application support engineer L3?

To thrive as an Application Support Engineer L3, you need deep knowledge of application troubleshooting, scripting, incident management, and typically a degree in computer science or a related field. Expertise with monitoring tools, SQL databases, ITSM systems (like ServiceNow), and relevant certifications (such as ITIL) is often required. Strong analytical thinking, effective communication, and the ability to remain calm under pressure are crucial soft skills. These capabilities ensure rapid resolution of complex technical issues, minimize downtime, and support seamless business operations.

What are some common challenges faced by application support engineer L3s, and how can they be effectively managed?

Application Support Engineer L3s often encounter complex issues that require deep technical troubleshooting and collaboration across multiple teams. A common challenge is quickly diagnosing and resolving critical incidents under pressure, which may involve analyzing logs, debugging code, and coordinating with development, QA, and infrastructure teams. Staying current with evolving application architectures and technologies is also essential. Effective management of these challenges involves strong communication skills, proactive learning, and adopting structured incident management processes.

What cities in Florida are hiring for Application Support Engineer L3 jobs?

Cities in Florida with the most Application Support Engineer L3 job openings:

Infographic showing various Application Support Engineer L3 job openings in Florida as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Application support Engineer

Tampa, FL โ€ข On-site

krg technology inc
IT Servicesย โ€ขย 201 - 500 employees

Full-time

Re-posted 4 days ago


Job description

Job Description

Job Title: Application Support Engineer

Location: Tampa, FL

Duration: Contract


Additional Information

All your information will be kept confidential according to EEO guidelines.


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About KRG Technologies

Sourced by ZipRecruiter

KRG Technologies was founded with a simple motive of offering the clients exactly what they want, how they want and when they want. By leveraging for its clients its technological edge and right-sourcing advantage, KRG in a short period of time has grown to become one of the most trusted strategic technology partners. Treating every client as the top priority, we customize our solutions and services to align with the unique needs of each client. Headquartered in Valencia, California, KRG employs a unique global delivery platform to minister its offerings spanning from application development and maintenance to business process reengineering. With years of hands-on domain experience and international presence, we offer state-of-the-art solutions backed by our follow-the-sun service model in the most cost effective manner. We value our clientele for the trust reposed in us and our clientele admire us for our personalized approach and deep commitment to their success. Our biggest strength lies in technical expertise of our team and individual competency of our employees, which enables us to be the most befitting solution provider.

Industry

It services

Company size

201 - 500 Employees

Headquarters location

Valencia, CA, US

Year founded

2003

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