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Application Support Developer Jobs in Houston, TX

Application Support Lead Summary: Responsibilities for this position may include but are not ... Lead a group of 20 offshore and onshore developers to deliver support functions for multiple ...

Application Support Lead Summary: Responsibilities for this position may include but are not ... developers to deliver support functions for multiple trading, risk and credits systems. Able to ...

The Applications Support Specialist is responsible for managing the resolution of application and ... by Engineering News Record (ENR), having built projects throughout the United States as well as ...

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Application Support Developer information

See Houston, TX salary details

$5

$46

$58

How much do application support developer jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for application support developer in Houston, TX is $46.74, according to ZipRecruiter salary data. Most workers in this role earn between $41.30 and $56.92 per hour, depending on experience, location, and employer.

What is the difference between Application Support Developer vs Application Support Analyst?

AspectApplication Support DeveloperApplication Support Analyst
Required CredentialsBachelor's in Computer Science or related field, programming skillsBachelor's in IT, Computer Science, or related, strong troubleshooting skills
Work EnvironmentDevelops, maintains, and troubleshoots applications, often coding and testingProvides user support, monitors systems, and resolves application issues
Employer & Industry UsageTech companies, software firms, financial institutionsCorporate IT departments, service providers, healthcare organizations
Common Search & ComparisonFocuses on development and coding aspectsFocuses on support and issue resolution

Application Support Developers primarily focus on developing and maintaining applications, requiring coding skills and technical knowledge. In contrast, Application Support Analysts concentrate on troubleshooting, user support, and ensuring system stability. Both roles are essential in IT operations but differ in their core responsibilities and skill sets.

How does an Application Support Developer typically collaborate with software development and IT operations teams?

Application Support Developers often serve as a bridge between software development and IT operations teams. They work closely with developers to troubleshoot issues, understand application logic, and implement fixes or enhancements. At the same time, they collaborate with IT operations to ensure smooth application deployment, monitor system health, and address user-reported incidents. This cross-functional collaboration helps maintain optimal application performance and user satisfaction.

What are the key skills and qualifications needed to thrive as an Application Support Developer, and why are they important?

To thrive as an Application Support Developer, you need strong programming skills, familiarity with troubleshooting methodologies, and a degree in computer science or a related field. Experience with ticketing systems, SQL databases, and scripting languages like Python or Shell, as well as exposure to ITIL frameworks or relevant certifications, is typically required. Excellent problem-solving abilities, attention to detail, and effective communication are standout soft skills for this role. These qualifications ensure quick resolution of technical issues, reliable software performance, and seamless collaboration between technical teams and end-users.

What does an Application Support Developer do?

An Application Support Developer is responsible for maintaining, troubleshooting, and improving software applications used by a business. They work closely with end-users and IT teams to resolve technical issues, implement updates, and ensure applications run smoothly and efficiently. Their role often involves diagnosing problems, writing scripts or patches, and providing technical guidance to users. This position requires a solid understanding of programming, databases, and the business processes supported by the applications.
What are popular job titles related to Application Support Developer jobs in Houston, TX? For Application Support Developer jobs in Houston, TX, the most frequently searched job titles are:
What job categories do people searching Application Support Developer jobs in Houston, TX look for? The top searched job categories for Application Support Developer jobs in Houston, TX are:
Infographic showing various Application Support Developer job openings in Houston, TX as of June 2026, with employment types broken down into 55% Full Time, 36% Part Time, and 9% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $97,216 per year, or $46.7 per hour.
Application Support Engineer

Application Support Engineer

Retail Information Systems, Inc

Houston, TX • On-site

$60K - $65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago


Job description

Retail Information Systems is seeking a skilled and motivated Application Support Engineer to join our growing technical team. This role is ideal for an experienced IT professional who enjoys solving complex technical problems, working with modern monitoring and analytics tools, and supporting clients' business-critical systems.
This position plays a key role in supporting client environments through proactive system monitoring, troubleshooting, and data analysis. The ideal candidate will be proficient with Remote Monitoring and Management (RMM) tools, specifically NinjaOne, and experience using Power BI to analyze operational data and system performance.
At RIS, our engineers are empowered to diagnose issues, implement solutions, and continuously improve the environments we support. Our systems operate primarily in a Microsoft Windows and Oracle-based environment, supporting a diverse range of retail and business clients.
Key Responsibilities
  • Provide remote and technical support to clients across a variety of platforms and environments.
  • Utilize NinjaOne RMM to proactively monitor systems, deploy updates, automate maintenance tasks, and identify potential issues before they impact operations.
  • Develop and analyze reports and dashboards using Power BI to track system health, performance trends, and operational metrics.
  • Diagnose and resolve technical issues involving Windows systems, desktop applications, printers, and other connected devices.
  • Manage and respond to support requests through our help desk ticketing system, including documenting, prioritizing, and resolving service tickets.
  • Assist with troubleshooting networking issues, including wired and wireless connectivity, security considerations, and general network design concepts.
  • Work closely with internal teams and clients to ensure the timely resolution of technical issues while maintaining excellent customer service.
Required Qualifications
  • Demonstrated proficiency with RMM platforms, preferably NinjaOne.
  • Experience creating and working with dashboards, reports, or analytics using Power BI.
  • Experience providing desktop and application support in business environments.
  • Strong familiarity with help desk ticketing systems and support workflows.
  • Advanced knowledge of Microsoft Windows operating systems.
  • Strong understanding of computer hardware configuration, installation, and troubleshooting.
  • Working knowledge of networking fundamentals, including wired and wireless networks.
  • Intermediate understanding of database systems such as Oracle or MySQL.
Preferred Experience
  • Advanced SQL knowledge
  • Retail or point-of-sale system support
  • Experience supporting multi-location environments
  • Experience automating maintenance tasks through RMM platforms
  • Strong Power BI experience, including building dashboards, analyzing operational data, and turning data into actionable insights
Communication & Professional Skills
  • Strong written and verbal communication skills
  • Ability to clearly explain technical issues to non-technical users
  • Strong analytical and troubleshooting abilities
  • Ability to manage multiple priorities in a fast-paced support environment

What Success Looks Like in the First 90 Days
  • Become proficient in our NinjaOne RMM environment and assist with monitoring, patching, and proactive system management.
  • Contribute to Power BI dashboards and reporting that provide insight into system performance and operational trends.
  • Effectively manage and resolve support tickets while maintaining strong documentation and communication with clients.
  • Gain familiarity with our Windows and Oracle-based environments and the retail systems we support.
  • Identify opportunities to improve system reliability and operational efficiency for our clients.

Compensation & Benefits
Retail Information Systems offers competitive compensation based on experience and technical expertise.
Typical candidates for this role have 37+ years of IT support or systems engineering experience working with Windows environments, RMM platforms, and business applications.
Full-Time Benefits Available:
  • PTO (Paid Time Off)
  • Paid holidays
  • Medical, Dental, and Vision benefits
  • 401K
  • Life Insurance, Short and Long Term Disability, AD&D
  • Professional development and technical growth opportunities
Why Join Retail Information Systems?
At RIS, our engineers are trusted to solve real-world technical challenges using modern tools and technologies. We provide an environment that encourages collaboration, professional growth, and continuous improvement.
If you enjoy working with NinjaOne, Power BI, Windows systems, and client-facing technical support, and want to be part of a team that values expertise and initiative, we encourage you to apply.