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Application Support Associate Jobs in Dover, DE (NOW HIRING)

Wawa

Fuel Associate

Bridgeton, NJ · On-site

$16.50 - $20.25/hr

You are crucial to supporting Wawa's brand standard that is committed to putting people first ... Wawa will provide reasonable accommodation to complete an application upon request, consistent with ...

Wawa

Fuel Associate

Bridgeton, NJ · On-site

$16.50 - $20.25/hr

You are crucial to supporting Wawa's brand standard that is committed to putting people first ... Wawa will provide reasonable accommodation to complete an application upon request, consistent with ...

Wawa, Inc.

Fuel Associate

Bridgeton, NJ · On-site

$16.50 - $20.25/hr

You are crucial to supporting Wawa's brand standard that is committed to putting people first ... Wawa will provide reasonable accommodation to complete an application upon request, consistent with ...

Wawa, Inc.

Fuel Associate

Bridgeton, NJ · On-site

$16.50 - $20.25/hr

You are crucial to supporting Wawa's brand standard that is committed to putting people first ... Wawa will provide reasonable accommodation to complete an application upon request, consistent with ...

Wawa

Fuel Associate

Bridgeton, NJ · On-site

$16.50 - $20.25/hr

You are crucial to supporting Wawa's brand standard that is committed to putting people first ... Wawa will provide reasonable accommodation to complete an application upon request, consistent with ...

Store 855 - Dover

Customer Service Associate

Dover, DE · On-site

$15.50 - $19.25/hr

We are committed to offering inclusive, meaningful benefits and rewards that support our Associates ... Wawa will provide reasonable accommodation to complete an application upon request, consistent with ...

Store 851 - Milford

Customer Service Associate

Milford, DE · On-site

$15.50 - $19.25/hr

We are committed to offering inclusive, meaningful benefits and rewards that support our Associates ... Wawa will provide reasonable accommodation to complete an application upon request, consistent with ...

Wawa

Customer Service Associate

Middletown, DE · On-site

$15.50 - $19.25/hr

We are committed to offering inclusive, meaningful benefits and rewards that support our Associates ... Wawa will provide reasonable accommodation to complete an application upon request, consistent with ...

Wawa, Inc.

Customer Service Associate

Middletown, DE · On-site

$15.50 - $19.25/hr

We are committed to offering inclusive, meaningful benefits and rewards that support our Associates ... Wawa will provide reasonable accommodation to complete an application upon request, consistent with ...

Wawa

Customer Service Associate

Bridgeton, NJ · On-site

$16.50 - $20.25/hr

We are committed to offering inclusive, meaningful benefits and rewards that support our Associates ... Wawa will provide reasonable accommodation to complete an application upon request, consistent with ...

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All JobsApplication Support Associate JobsApplication Support Associate Jobs in Dover, DE

Application Support Associate information

See Dover, DE salary details

$10

$19

$28

How much do application support associate jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for application support associate in Dover, DE is $19.56, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.

What is an application support associate?

Application Support Associates are professionals responsible for assisting users with technical issues related to software applications. They troubleshoot problems, provide guidance on software usage, and work with development teams to resolve more complex issues. Their role ensures that business applications run smoothly and efficiently, minimizing downtime for end-users. They may also document solutions, maintain user accounts, and help with software updates or installations.

How does an application support associate typically interact with end-users and technical teams during issue resolution?

As an Application Support Associate, you serve as a key liaison between end-users and technical teams. You'll regularly interact with users to gather detailed information about their issues, provide timely updates, and deliver solutions or workarounds. On the technical side, you communicate user-reported problems to developers or system administrators, ensuring accurate information is relayed for efficient troubleshooting. This role requires clear communication, patience, and the ability to translate technical concepts for non-technical stakeholders. Effective collaboration and follow-through are essential for resolving incidents and maintaining user satisfaction.

What are the key skills and qualifications needed to thrive as an application support associate, and why are they important?

To thrive as an Application Support Associate, you need strong problem-solving skills, technical troubleshooting abilities, and a background in information technology or computer science. Familiarity with ticketing systems, SQL databases, and remote support tools, as well as ITIL or similar certifications, is commonly required. Excellent communication, patience, and customer service orientation set top performers apart in this role. These skills are crucial for efficiently resolving user issues, ensuring application uptime, and delivering high-quality support to end users.
Infographic showing various Application Support Associate job openings in Dover, DE as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, 1% Temporary, and 5% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $40,676 per year, or $19.6 per hour.

Program Support Associate

Dover, DE • On-site

Delaware State University
Colleges, Universities, and Professional Schools • 501 - 1,000 employees
Learn more about Delaware State Universityexternal

$45K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Salary: $45,000.00 Annually
Location : DSU Main Campus, 1200 N Dupont Highway, Dover
Job Type: Professional
Job Number: 2026-00470
Division: CHESS
Department: CHESS - Early Childhood Innovation Center
Opening Date: 09/10/2026
General Description of the Position
The Program Support Associate provides administrative, operational, customer service, and logistical support for the Early Childhood Innovation Center (ECIC) and its statewide workforce initiatives. This position supports the day-to-day operations of ECIC programs through coordination of communication, scheduling, document management, meeting logistics, participant support activities, data entry, workflow tracking, and general office operations.
Program Support Associates work collaboratively with ECIC leadership, program staff, navigators, coordinators, and operational staff to ensure administrative processes are completed accurately, efficiently, and in alignment with established procedures. This role provides operational support across multiple ECIC initiatives and serves as a key support position for participant engagement, operational workflow coordination, event support, and customer service functions.
The Program Support Associate assists with scheduling meetings, coordinating translation services, maintaining operational records, supporting application and intake processes, monitoring documentation receipt, preparing materials for meetings and events, and assisting with communication workflows. This position also supports operational tracking activities within systems such as Monday.com and other ECIC operational platforms.
Program Support Associates are expected to maintain professionalism, provide excellent customer service, support a collaborative office environment, and assist with ensuring operational processes remain organized, responsive, and scalable as ECIC initiatives continue to expand statewide.
Essential Functions & Required Knowledge, Skills and Abilities
Essential Functions
The following are the functions essential to performing this job:
  1. Provide administrative and operational support across ECIC initiatives and program areas.
  2. Support daily office operations, customer service activities, and front-line communication workflows.
  3. Respond to general inquiries and route questions to appropriate ECIC staff as needed.
  4. Monitor shared inboxes, phone lines, and communication platforms to support timely response and follow-up.
  5. Assist with scheduling meetings, scholar check-ins, workshops, trainings, and operational activities.
  6. Coordinate calendar invitations, meeting reminders, Zoom logistics, room reservations, and meeting materials.
  7. Coordinate translation and interpreter services for meetings, events, and participant support activities as needed.
  8. Support participant intake and onboarding processes through administrative and logistical assistance.
  9. Assist with collection, organization, and tracking of required participant documentation.
  10. Maintain and update operational tracking systems, including Monday.com and other ECIC systems, as assigned.
  11. Assist with tracking receipt of applications, forms, transcripts, verification documents, and other required materials.
  12. Prepare files and documentation for program staff review and operational processing.
  13. Assist with operational workflow coordination related to applications, participant engagement, and program activities.
  14. Support participant communication efforts through reminder emails, follow-up communication, and distribution of approved information.
  15. Assist with tracking attendance and participation for workshops, meetings, and professional development activities.
  16. Prepare sign-in sheets, meeting folders, packets, and supporting materials for ECIC events and activities.
  17. Support event coordination and logistical setup for meetings, trainings, outreach events, and ECIC activities.
  18. Assist with procurement, travel documentation, reimbursement paperwork, and operational forms as assigned.
  19. Support preparation and organization of operational, financial, and programmatic documentation.
  20. Maintain organized electronic and physical filing systems.
  21. Assist with data entry, operational reporting, and maintenance of accurate administrative records.
  22. Support program staff with administrative follow-up and workflow coordination activities.
  23. Assist with monitoring incomplete documentation and conducting follow-up outreach as directed.
  24. Maintain confidentiality of participant, personnel, financial, and operational information.
  25. Collaborate with ECIC staff to ensure operational processes are completed accurately and efficiently.
  26. Provide general office support, including copying, scanning, mailing, supply coordination, and document preparation.
  27. Perform other duties as assigned.

Required Knowledge, Skills, and Abilities
  1. Strong organizational and administrative skills.
  2. Excellent customer service and interpersonal communication skills.
  3. Ability to manage multiple tasks and deadlines in a fast-paced environment.
  4. Strong attention to detail and accuracy.
  5. Ability to follow established operational procedures and workflows.
  6. Ability to communicate effectively verbally and in writing.
  7. Proficiency in Microsoft Office applications, including Word, Teams, Outlook, and particularly Excel.
  8. Ability to learn and utilize operational tracking systems and databases, including Monday.com.
  9. Ability to maintain accurate documentation and records.
  10. Ability to work collaboratively with multiple staff members and departments.
  11. Ability to prioritize tasks and adapt to changing operational needs.
  12. Ability to maintain confidentiality and handle sensitive information appropriately.
  13. Ability to support meetings, events, and participant engagement activities in a professional manner.
  14. Ability to provide administrative and logistical support across multiple program areas.

Qualification Standards
  1. Education: Associate's degree preferred in Business Administration, Office Administration, Public Administration, Communications, or a related field. Equivalent combinations of education and relevant administrative or operational experience may be considered.
  2. One (1) year or more of experience in administrative support, office operations, customer service, program support, or a related field preferred.
  3. Experience working in higher education, nonprofit organizations, workforce development, or grant-funded programs preferred.
  4. Experience with scheduling systems, databases, operational tracking systems, or customer service functions preferred.

Performance Standards & EEO Statement
  1. Demonstrated knowledge of DSU fundamentals.
  2. Accuracy and timeliness of administrative work and operational support activities.
  3. Ability to maintain organized documentation and operational records.
  4. Professionalism and responsiveness in customer service interactions.
  5. Ability to effectively support multiple operational workflows and priorities.
  6. Reliability, attendance, and dependability in daily work performance.
  7. Ability to maintain confidentiality and professionalism in handling sensitive information.
  8. Effective collaboration and communication with ECIC staff and stakeholders.
  9. Ability to adapt to evolving operational and programmatic needs.

EEO Statement
Delaware State University is an Equal Opportunity Employer. The University does not discriminate on the basis of gender, race, religion, age, national origin, color, marital status, sexual orientation, citizenship or disability, veteran or military status, gender identity or genetic information. Auxiliary aids and services are available upon request to individuals with disabilities. The University is committed to the policy of equal employment opportunity in recruitment, hiring, career advancement, and all other employment practices.
Equal opportunity employer/program'' and "auxiliary aids and services are available upon request to individuals with disabilities''.
We offer a complete benefits package to full-time employees including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave.
To learn more details, visit the and the
01
Do you possess at least an associate degree in Business Administration, Office Administration, Public Administration, Communications, or another closely related field, or an equivalent combination of education and relevant administrative or operational experience?
  • Yes
  • No

02
Do you have at least one year of experience providing administrative support, office operations, customer service, program support, or related administrative functions?
  • Yes
  • No

03
Are you proficient in Microsoft Office applications, including Outlook, Word, Teams, and Excel, and comfortable learning new operational tracking systems such as Monday.com?
  • Yes
  • No

Required Question

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