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Application Support Associate Jobs in Rhode Island

Cengage Group

Customer Support Associate

Providence, RI · On-site

$15 - $20/hr

Cengage's portfolio of businesses supports student choice by providing a range of pathways that ... job application process. If you are an applicant with a disability and require reasonable ...

New

KMS Solutions, LLC

General Application

Middletown, RI · On-site

$50K - $250K/yr

... experience supporting the Department of Defense as well as many other departments and programs ... associates. Sustained Excellence - We consistently deliver genuine value to those whom we serve ...

First Citizens Bank

Senior Data Engineer

Carolina, RI · On-site +1

$106K - $144K/yr

Application Support & Reliability * Support production applications and troubleshoot complex issues ... of our associates. More information can be found at Qualifications: #LI-JM1 Benefits are an ...

First Citizens Bank

Senior Data Engineer

Carolina, RI · On-site +1

$106K - $144K/yr

Application Support & Reliability * Support production applications and troubleshoot complex issues ... of our associates. More information can be found at Qualifications: #LI-JM1 Benefits are an ...

First Citizens Bank

Systems Engineer III

Carolina, RI · On-site

Our associates make First Citizens Bank a great place for our clients to do business. Those who ... support knowledge bases. Skills Required * 7+ years of deep exposure in workstation patch ...

Blue Cross & Blue Shield of Rhode Island

Actuary

Providence, RI · On-site

$117K - $138K/yr

... application and/or interview process.**At BCBSRI, our greatest resource is our people.**We come ... We actively support associate well-being and work/life balance and offer the following schedules ...

Bcbsri

Clinical Pharmacist

Providence, RI · Hybrid

$116K - $187K/yr

... application and/or interview process. At BCBSRI, our greatest resource is our people. We come from ... We actively support associate well-being and work/life balance and offer the following schedules ...

HirexHire

Associate Chemist

East Providence, RI

$24.50 - $32.25/hr

Develop a working knowledge of available physical testing equipment that supports application type ... Associates degree in Chemistry or Chemical Engineering or related science * In Lieu of Associates ...

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Application Support Associate information

What is an application support associate?

Application Support Associates are professionals responsible for assisting users with technical issues related to software applications. They troubleshoot problems, provide guidance on software usage, and work with development teams to resolve more complex issues. Their role ensures that business applications run smoothly and efficiently, minimizing downtime for end-users. They may also document solutions, maintain user accounts, and help with software updates or installations.

How does an application support associate typically interact with end-users and technical teams during issue resolution?

As an Application Support Associate, you serve as a key liaison between end-users and technical teams. You'll regularly interact with users to gather detailed information about their issues, provide timely updates, and deliver solutions or workarounds. On the technical side, you communicate user-reported problems to developers or system administrators, ensuring accurate information is relayed for efficient troubleshooting. This role requires clear communication, patience, and the ability to translate technical concepts for non-technical stakeholders. Effective collaboration and follow-through are essential for resolving incidents and maintaining user satisfaction.

What are the key skills and qualifications needed to thrive as an application support associate, and why are they important?

To thrive as an Application Support Associate, you need strong problem-solving skills, technical troubleshooting abilities, and a background in information technology or computer science. Familiarity with ticketing systems, SQL databases, and remote support tools, as well as ITIL or similar certifications, is commonly required. Excellent communication, patience, and customer service orientation set top performers apart in this role. These skills are crucial for efficiently resolving user issues, ensuring application uptime, and delivering high-quality support to end users.

What are the most commonly searched types of Application Support jobs in Rhode Island?

The most popular types of Application Support jobs in Rhode Island are:

What cities in Rhode Island are hiring for Application Support Associate jobs?

Cities in Rhode Island with the most Application Support Associate job openings:

Infographic showing various Application Support Associate job openings in Rhode Island as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

Bilingual Site Support Associate

Providence, RI • On-site

Children's Friend
See more jobs at Children's Friendexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

Key responsibilities

  • Welcome and assist clients, staff, and visitors with professionalism and warmth.

  • Manage reception duties including handling phone calls, maintaining appointment logs, and checking in visitors.

  • Perform administrative tasks such as mail handling, supply tracking, data entry, and supporting minor maintenance and repairs.

Job description

???? Join Our Team: Bilingual Site Support Associate ????

Location: Providence, RI- Tempo Site located at 53 George M Cohan Blvd, Providence, RI 02903 
Department: Administration
Reports To: Administrative Support Supervisor
Employment Type: BOTH FULL TIME AND PART TIME AVAILABLE!  Full Time Hours- Monday- Friday, 7.5 hours per day, 37.5 hours per week.  Part Time Hours- Monday- Friday- shifts vary, 29 hours per week

Pay: 16.62/hr

Are you passionate about providing exceptional client support while keeping operations running smoothly? Do you thrive in a dynamic environment and enjoy helping people feel welcome and safe? Children’s Friend is looking for a Bilingual Site Support Associate to be the face and backbone of our site operations!

????️ What You’ll Do:

  • Welcome and assist clients, staff, and visitors with professionalism and warmth

  • Manage reception duties: phone calls, appointment logs, visitor check-ins

  • Perform key administrative tasks like mail handling, supply tracking, and data entry

  • Maintain the cleanliness and safety of indoor and outdoor facilities

  • Support minor maintenance needs and coordinate repairs

  • Assist with bilingual (Spanish-English) translation for forms and communication

  • Float between locations as needed, offering support across multiple sites

???? What You Bring:

  • High School diploma or GED required

  • Bilingual in Spanish is required

  • Experience in reception, customer service, janitorial, or facility support preferred

  • Strong interpersonal and organizational skills

  • Proficient in Microsoft Office and standard office equipment

  • ServSafe certification is a plus (or willingness to complete upon hire)

  • Reliable transportation and flexibility to work at various locations

???? Physical & Work Requirements:

  • Able to lift up to 20 lbs, stand for long periods, and work both indoors and outdoors in varied conditions

  • Comfortable performing cleaning and basic maintenance tasks

❤️  Why Join Us?

At Children’s Friend, we don’t just offer a job — we offer purpose. Our supportive and inclusive team is dedicated to uplifting families and making a lasting impact in the community. You’ll enjoy:

  • A dynamic, mission-driven workplace.

  • Opportunities to lead, learn, and grow.

  • A voice in shaping programs that change lives.

???? Equal Opportunity Employer

We are committed to equity and diversity in the workplace. If you require accommodations during the application process, please contact us at talent@cfsri.org.

Children’s Friend offers a comprehensive benefits package to employees that includes the following:

  • Medical Dental and Vision coverage 
  • Employer contributions to the 403(b) plan
  • Employer-paid Life and Disability insurance 
  • Flex Spending Accounts 
  • 12 Paid Holidays 
  • Competitive Vacation Benefits 
  • Training and Professional Development 
  • Education Assistance 
  • Student Loan Repayment Assistance