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Application Support Analyst Jobs in Reston, VA (NOW HIRING)

Tecolote Research

Data Support Analyst

Arlington, VA · On-site

$60K - $85K/yr

Become a subject matter expert in the CADE system user roles, application workflows, tools (cPet ... Provide user support to DoD Analysts searching and exporting data into analysis-ready formats

InterScripts, Inc

Tech Support Analyst

Chantilly, VA · On-site

Job Opportunity: Tech Support Analyst Location: US Job Type: Full-Time Experience Required: 2-3 Years (International Calling Experience Preferred) Language Proficiency: Excellent English (Spanish ...

ManTech

Software Application Support Engineer

Chantilly, VA · On-site

$97K - $161K/yr

MANTECH seeks a motivated, career and customer-oriented Software Application Support Engineer to ... Review and analyze API payloads, webhooks, and third-party integration logs to identify where data ...

SAIC

Production Support Analyst

Arlington, VA

$80K - $120K/yr

Bus Proc Analyst Schedule: Full-Time Shift: Day Job Travel: No Minimum Clearance Required: Secret ... of the application and help decrease the time needed to resolve issues. * Collaborate with ...

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All JobsApplication Support Analyst JobsApplication Support Analyst Jobs in Reston, VA

Application Support Analyst information

See Reston, VA salary details

$16

$41

$74

How much do application support analyst jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for application support analyst in Reston, VA is $41.53, according to ZipRecruiter salary data. Most workers in this role earn between $31.01 and $47.26 per hour, depending on experience, location, and employer.

What are the most common challenges faced by Application Support Analysts, and how can they effectively handle them?

Application Support Analysts often face challenges such as resolving complex technical issues under tight deadlines, managing high volumes of support tickets, and communicating effectively with both technical teams and non-technical users. To handle these challenges, it's important to develop strong problem-solving skills, prioritize tasks efficiently, and maintain clear, patient communication. Building collaborative relationships with development teams can also help expedite issue resolution and ensure continuous improvement of applications.

What are the key skills and qualifications needed to thrive as an Application Support Analyst, and why are they important?

To thrive as an Application Support Analyst, you need a solid understanding of software troubleshooting, database management, and IT fundamentals, often backed by a relevant degree or certification. Familiarity with ticketing systems, SQL databases, and application monitoring tools is typically required. Strong problem-solving abilities, effective communication, and customer service orientation are essential soft skills for this role. These skills ensure timely resolution of technical issues, minimize application downtime, and foster positive user experiences.

What does an Application Support Analyst do?

An Application Support Analyst is responsible for maintaining, troubleshooting, and supporting software applications used by an organization. They help resolve technical issues, manage user requests, and ensure applications run smoothly and efficiently. Their role often involves working with end-users, IT teams, and software vendors to investigate problems, implement fixes, and support software upgrades or enhancements. Strong analytical and communication skills are essential for this position.

What is the difference between Application Support Analyst vs Help Desk Technician?

AspectApplication Support AnalystHelp Desk Technician
Required CredentialsTypically requires a bachelor's degree in IT, computer science, or related field; certifications like CompTIA A+ or Microsoft Certified are commonOften requires a high school diploma or associate degree; certifications like CompTIA A+ are beneficial
Work EnvironmentSupports enterprise applications, often in corporate or IT departments, troubleshooting software issuesProvides first-level support to end-users, handling hardware/software problems in various settings
Employer & Industry UsageUsed in corporate, healthcare, finance, and technology sectorsCommon in retail, education, small businesses, and service industries

The Application Support Analyst typically handles more complex application issues, requiring specific technical skills and certifications, while Help Desk Technicians focus on basic troubleshooting and user support. Both roles are essential in IT support but differ in scope and complexity.

What are popular job titles related to Application Support Analyst jobs in Reston, VA? For Application Support Analyst jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Application Support Analyst jobs in Reston, VA look for? The top searched job categories for Application Support Analyst jobs in Reston, VA are:
What cities near Reston, VA are hiring for Application Support Analyst jobs? Cities near Reston, VA with the most Application Support Analyst job openings:
Application Support Analyst jobs near you
Infographic showing various Application Support Analyst job openings in Reston, VA as of July 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $86,390 per year, or $41.5 per hour.
Application Support Engineer (Java)

Application Support Engineer (Java)

Authentechit Llc

Chantilly, VA

Contractor

Re-posted 20 days ago

Job description

 6-12 Month Contract Opportunity

100% remote for the time being.  Post Covid may require some time in the office, but that is on a TBD basis.

Seeking 2 primary skills:

  • Application Support experience 
  • Java Programming experience (Entry to Mid-Level)

Ability to handle issues in production and take care of support tickets.  Strong communication skills.  Experience with application development and production support.

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About AuthentechIT

Sourced by ZipRecruiter

AuthentechIT is driven by a passion to bring quality technology professionals to companies throughout the U.S. with a win win approach for both hiring executives and IT professionals. Over 20 years of IT industry experience successfully placing thousands of IT professionals into new careers. Experienced across all industries with specific expertise in the healthcare IT arena including MEDITECH, Epic, and Cerner.

Industry

Internet and it

Company size

11 - 50 Employees

Headquarters location

Nashville, TN, US

View All AuthentechIT Jobs