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Application Support Analyst Jobs in Reston, VA (NOW HIRING)

Tecolote Research

Data Support Analyst

Arlington, VA · On-site

Become a subject matter expert in the CADE system user roles, application workflows, tools (cPet ... Provide user support to DoD Analysts searching and exporting data into analysis-ready formats

InterScripts, Inc

Tech Support Analyst

Chantilly, VA · On-site

Job Opportunity: Tech Support Analyst Location: US Job Type: Full-Time Experience Required: 2-3 Years (International Calling Experience Preferred) Language Proficiency: Excellent English (Spanish ...

SAIC

Production Support Analyst

Arlington, VA

Bus Proc Analyst Schedule: Full-Time Shift: Day Job Travel: No Minimum Clearance Required: Secret ... of the application and help decrease the time needed to resolve issues. * Collaborate with ...

SAIC

Production Support Analyst

Arlington, VA · On-site

Bus Proc Analyst Schedule: Full-Time Shift: Day Job Travel: No Minimum Clearance Required: Secret ... of the application and help decrease the time needed to resolve issues. * Collaborate with ...

LTC Solutions

Business Support Analyst

Quantico, VA · On-site

Business Support Analyst LOCATION: Quantico, VA (On-Site Work) STATUS: Full time - Contingent Hire This is an onsite job (NOT REMOTE) REQUIRED QUALIFICATIONS: * Education: Bachelor's degree in ...

Media Trust

Operational Support Analyst

Mclean, VA · On-site

... support tickets and internal communications via JIRA, Slack, and email. * Assist in onboarding new clients by setting up scanning accounts and configuring delivery parameters. * Analyze and process ...

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All JobsApplication Support Analyst JobsApplication Support Analyst Jobs in Reston, VA

Application Support Analyst information

See Reston, VA salary details

$16

$41

$74

How much do application support analyst jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for application support analyst in Reston, VA is $41.53, according to ZipRecruiter salary data. Most workers in this role earn between $31.01 and $47.26 per hour, depending on experience, location, and employer.

What are the most common challenges faced by Application Support Analysts, and how can they effectively handle them?

Application Support Analysts often face challenges such as resolving complex technical issues under tight deadlines, managing high volumes of support tickets, and communicating effectively with both technical teams and non-technical users. To handle these challenges, it's important to develop strong problem-solving skills, prioritize tasks efficiently, and maintain clear, patient communication. Building collaborative relationships with development teams can also help expedite issue resolution and ensure continuous improvement of applications.

What are the key skills and qualifications needed to thrive as an Application Support Analyst, and why are they important?

To thrive as an Application Support Analyst, you need a solid understanding of software troubleshooting, database management, and IT fundamentals, often backed by a relevant degree or certification. Familiarity with ticketing systems, SQL databases, and application monitoring tools is typically required. Strong problem-solving abilities, effective communication, and customer service orientation are essential soft skills for this role. These skills ensure timely resolution of technical issues, minimize application downtime, and foster positive user experiences.

What does an Application Support Analyst do?

An Application Support Analyst is responsible for maintaining, troubleshooting, and supporting software applications used by an organization. They help resolve technical issues, manage user requests, and ensure applications run smoothly and efficiently. Their role often involves working with end-users, IT teams, and software vendors to investigate problems, implement fixes, and support software upgrades or enhancements. Strong analytical and communication skills are essential for this position.

What is the difference between Application Support Analyst vs Help Desk Technician?

AspectApplication Support AnalystHelp Desk Technician
Required CredentialsTypically requires a bachelor's degree in IT, computer science, or related field; certifications like CompTIA A+ or Microsoft Certified are commonOften requires a high school diploma or associate degree; certifications like CompTIA A+ are beneficial
Work EnvironmentSupports enterprise applications, often in corporate or IT departments, troubleshooting software issuesProvides first-level support to end-users, handling hardware/software problems in various settings
Employer & Industry UsageUsed in corporate, healthcare, finance, and technology sectorsCommon in retail, education, small businesses, and service industries

The Application Support Analyst typically handles more complex application issues, requiring specific technical skills and certifications, while Help Desk Technicians focus on basic troubleshooting and user support. Both roles are essential in IT support but differ in scope and complexity.

What are popular job titles related to Application Support Analyst jobs in Reston, VA? For Application Support Analyst jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Application Support Analyst jobs in Reston, VA look for? The top searched job categories for Application Support Analyst jobs in Reston, VA are:
What cities near Reston, VA are hiring for Application Support Analyst jobs? Cities near Reston, VA with the most Application Support Analyst job openings:
Application Support Analyst jobs near you
End User Support Analyst - I

End User Support Analyst - I

Indotronix International Corporation

Ashburn, VA • On-site

$23/hr

Full-time

Posted 21 days ago

Job description

End User Support Analyst - I | Ashburn, Virginia, United States [About the Role] Join a dynamic, entry-level IT team as an End User Support Analyst - I, supporting sales operations and system improvements at a leading technology company. Based in Ashburn, VA, or flexible locations, you'll work in a hybrid model with the potential for fully remote work. This is an ideal opportunity for recent graduates or early-career professionals eager to build expertise in data analysis, customer service, and application testing.

[Responsibilities] - Review, research, and establish Sales Account & NASP requests using provided tools and data sources - Conduct CLE review and cleanup to ensure unique customer records - Test and accept new GCH application functionality, providing actionable feedback - Deliver exceptional customer service via phone and email - Collaborate with team members to quickly learn new tools and adapt to process changes - Support system testing during evenings or weekends as needed - Consistently meet or exceed service level agreements under tight deadlines [Required Skills and Experience] - 0-3 years of experience in a similar support or analyst role (entry-level welcome) - Proficient in Microsoft Excel and Google Sheets for manual data review and analysis - Strong written and verbal English communication skills - Fast learner with proven ability to master new technologies and workflows - Effective teamwork and adaptability in a fast-paced environment - Willingness to support off-hours testing when required [Preferred Skills] - Customer service background - Data analysis certifications - Bachelor's degree or relevant education - Para-legal knowledge [Benefits] - Competitive hourly rate up to $23.00 - Hybrid work environment with potential for remote flexibility - Exposure to large-scale IT and sales support operations - Opportunities for professional growth and skill development - Collaborative team culture with mentorship from experienced professionals [How to Apply] Submit your updated resume highlighting relevant skills and experience. Qualified candidates will be contacted for a prompt interview process.

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About Indotronix

Sourced by ZipRecruiter

In 1986, Indotronix established itself in the staffing space. 22 years later, Avani entered the scene, offering consulting and technology development. Finally, in 2016, the two joined forces to begin delivering talent across all areas, from Staffing to Consulting to unique platform development.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Rochester, NY, US

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