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Application Support Analyst Jobs in Reston, VA (NOW HIRING)

Range

Support Analyst

Mclean, VA · On-site

They are seeking a skilled Support Analyst to provide exceptional support, troubleshoot technical issues, and enhance member satisfaction in a fast-paced startup environment. Responsibilities : • ...

Range

Support Analyst

Mclean, VA · On-site

About the role We're seeking a skilled Support Analyst with 3-5 years of experience to provide exceptional support for our members. You'll troubleshoot technical issues, collaborate with cross ...

Exostar

Application Support Specialist

Herndon, VA · On-site

The Application Administrator is responsible for providing support to Exostar's valued clients ... This will include documentation of configuration and issue resolution (root cause analysis (RCA ...

E Logic

Management Support Analyst

Alexandria, VA · On-site

E-Logic is seeking a qualified Management Support Analyst to provide program and project execution support for the Planning, Design, and Construction (PDC) Directorate. The selected candidate will ...

TransCore

.NET Application Support Engineer

Ashburn, VA · On-site

NET Application Support Engineer to ensure the stability, reliability, and performance of our ... Analyze and debug C# source code to identify defects, trace execution flows, and deliver root-cause ...

USM

Application Support Senior

Reston, VA

$99K - $137K/yr

This Application Support Senior would serve as administrator for several enterprise tools in the area of business intelligence and data analytics. These tools include but are not limited to ...

Gnostech

Congressional Support Analyst

Arlington, VA · On-site

Congressional Support Analyst Overview Location * Arlington, VA Job Title * Congressional Support Analyst Salary * Commensurate with industry position, depending on experience. Travel * May involve ...

Corps Solutions

Policy Support Analyst

Quantico, VA · On-site

$70K - $170K/yr

Policy Support Analyst Quantico, VA The Policy Support Analyst reports directly to the Project Manager. This position will provide RTAM with administrative assistance services, to include supporting ...

TransCore

.NET Application Support Engineer

Ashburn, VA · On-site

NET Application Support Engineer to ensure the stability, reliability, and performance of our ... Analyze and debug C# source code to identify defects, trace execution flows, and deliver root-cause ...

Corps Solutions

Policy Support Analyst

Quantico, VA · On-site

$70K - $170K/yr

Policy Support Analyst Quantico, VA The Policy Support Analyst reports directly to the Project Manager. This position will provide RTAM with administrative assistance services, to include supporting ...

Prescient Edge

Contract Support Analyst

Mclean, VA · On-site

$70K - $80K/yr

Job Title Contract Support Analyst Location McLean, VA 22102 US (Primary) Category Operations Job Type Full-Time Career Level Staff Education Bachelor's Degree Travel Security Clearance Required None ...

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All JobsApplication Support Analyst JobsApplication Support Analyst Jobs in Reston, VA

Application Support Analyst information

See Reston, VA salary details

$16

$40

$73

How much do application support analyst jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for application support analyst in Reston, VA is $40.89, according to ZipRecruiter salary data. Most workers in this role earn between $30.53 and $46.54 per hour, depending on experience, location, and employer.

What are the most common challenges faced by application support analysts, and how can they effectively handle them?

Application Support Analysts often face challenges such as resolving complex technical issues under tight deadlines, managing high volumes of support tickets, and communicating effectively with both technical teams and non-technical users. To handle these challenges, it's important to develop strong problem-solving skills, prioritize tasks efficiently, and maintain clear, patient communication. Building collaborative relationships with development teams can also help expedite issue resolution and ensure continuous improvement of applications.

What are the key skills and qualifications needed to thrive as an application support analyst, and why are they important?

To thrive as an Application Support Analyst, you need a solid understanding of software troubleshooting, database management, and IT fundamentals, often backed by a relevant degree or certification. Familiarity with ticketing systems, SQL databases, and application monitoring tools is typically required. Strong problem-solving abilities, effective communication, and customer service orientation are essential soft skills for this role. These skills ensure timely resolution of technical issues, minimize application downtime, and foster positive user experiences.

What does an application support analyst do?

An Application Support Analyst is responsible for maintaining, troubleshooting, and supporting software applications used by an organization. They help resolve technical issues, manage user requests, and ensure applications run smoothly and efficiently. Their role often involves working with end-users, IT teams, and software vendors to investigate problems, implement fixes, and support software upgrades or enhancements. Strong analytical and communication skills are essential for this position.

What is the difference between Application Support Analyst vs Help Desk Technician?

AspectApplication Support AnalystHelp Desk Technician
Required CredentialsTypically requires a bachelor's degree in IT, computer science, or related field; certifications like CompTIA A+ or Microsoft Certified are commonOften requires a high school diploma or associate degree; certifications like CompTIA A+ are beneficial
Work EnvironmentSupports enterprise applications, often in corporate or IT departments, troubleshooting software issuesProvides first-level support to end-users, handling hardware/software problems in various settings
Employer & Industry UsageUsed in corporate, healthcare, finance, and technology sectorsCommon in retail, education, small businesses, and service industries

The Application Support Analyst typically handles more complex application issues, requiring specific technical skills and certifications, while Help Desk Technicians focus on basic troubleshooting and user support. Both roles are essential in IT support but differ in scope and complexity.

What are popular job titles related to Application Support Analyst jobs in Reston, VA? For Application Support Analyst jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Application Support Analyst jobs in Reston, VA look for? The top searched job categories for Application Support Analyst jobs in Reston, VA are:
What cities near Reston, VA are hiring for Application Support Analyst jobs? Cities near Reston, VA with the most Application Support Analyst job openings:
Application Support Analyst jobs near you
Infographic showing various Application Support Analyst job openings in Reston, VA as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 25% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $85,043 per year, or $40.9 per hour.

Support Analyst

Range

Mclean, VA • On-site

Full-time

Re-posted 9 days ago

Job description

Job Summary:
Range is creating AI-powered solutions to eliminate financial complexity for its members, transforming wealth management through technology and human expertise. They are seeking a skilled Support Analyst to provide exceptional support, troubleshoot technical issues, and enhance member satisfaction in a fast-paced startup environment.
Responsibilities:
• Assist our members with questions on how to use the Range platform
• First line of defense on technical issues they are experiencing
• Figure out the member's problem quickly and effectively offer the right solution
• Create and maintain a knowledge library of how Range works
• Maintain success metrics and data as directed
• Be an active part of a collaborative team and share best practices
• Refine our customer-facing AI agent to scale support
• Leverage AI tools to uplevel your daily output
Qualifications:
Required:
• 3-5 years of experience in a support or technical role
• Strong problem-solving and written communication skills
• Willingness to relocate to Mclean, VA
• Ability to troubleshoot technical issues
• Experience collaborating with cross-functional teams
• Ability to deliver member satisfaction in a fast-paced startup environment
Preferred:
• SaaS startup or FinTech experience
• BS or BA
• Experience using financial services technology
• An interest in the tech industry and/or consumer fintech experience
Company:
Range is an AI wealthtech platform that provides wealth management and financial advisory services. Founded in 2020, the company is headquartered in Mclean, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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