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Application Support Analyst Lead Jobs in Texas (NOW HIRING)

campus4tech

Application Support Analyst

Houston, TX · On-site

Job Title- Application Support Analyst - Marketing & Sales (AMS) Location- Houston, TX, United States, 77002 Reporting Type- Onsite Duration: 35 Months The ideal candidate is a junior to mid-level ...

BravoTech

Application Support Analyst

Irving, TX · On-site

Application Support Analyst Location: Hybrid About the Role We are seeking an experienced Application Support Analyst to provide Level 1 and Level 2 production support for critical enterprise ...

FleetPride, Inc.

Application Support Analyst

Dallas, TX · On-site

The Application Support Analyst is a dedicated Level 2 Application Support professional responsible for providing production support, issue resolution, and operational stability for critical business ...

Rbfcu

IT Application Support Analyst

San Antonio, TX · On-site +1

Working under the general supervision of the IT Application Support Manager and Team Lead, the Application Support Analyst works in cooperation with internal IT teams and vendor support teams to ...

Rbfcu

IT Application Support Analyst

San Antonio, TX · On-site +1

Working under the general supervision of the IT Application Support Manager and Team Lead, the Application Support Analyst works in cooperation with internal IT teams and vendor support teams to ...

Alliance HCM

Application Support Analyst

Conroe, TX · On-site

Job Summary - Application Support AnalystAssist clients with specialized reporting and data managementHelp with escalated client issues on all aspects of Alliance HCM solutionsManage workload and ...

NEOGOV

IT Application Support Analyst

San Marcos, TX · On-site

The IT Application Support Analyst is responsible for maintaining and enhancing the county's Judicial/Law Enforcement/Jail databases and application environment, serving as a project lead and ...

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Application Support Analyst Lead information

What does an application support analyst lead do?

An Application Support Analyst Lead oversees a team responsible for maintaining and supporting business applications within an organization. They troubleshoot complex technical issues, coordinate with development and IT teams, manage escalations, and ensure high availability and performance of applications. Additionally, the lead is involved in process improvement, documentation, and mentoring junior analysts to ensure efficient and effective support services.

What are some typical challenges faced by an application support analyst lead, and how is success measured in this role?

Application Support Analyst Leads often encounter challenges such as managing high-priority incidents, coordinating across multiple teams, and ensuring minimal downtime for critical business applications. Success in this role is typically measured by metrics like incident response times, resolution rates, and user satisfaction scores. Additionally, effective communication and the ability to mentor junior analysts play a key role in fostering a collaborative team environment and maintaining consistent application performance.

What are the key skills and qualifications needed to thrive as an application support analyst lead, and why are they important?

To thrive as an Application Support Analyst Lead, you need strong analytical skills, deep understanding of software applications, experience in troubleshooting, and often a degree in computer science or a related field. Expertise with issue tracking systems, SQL databases, ITIL frameworks, and sometimes certifications like ITIL or CompTIA are typically required. Excellent communication, leadership, and problem-solving abilities help in efficiently guiding teams and collaborating with stakeholders. These skills are crucial for ensuring application reliability, swift issue resolution, and overall team effectiveness in supporting business-critical systems.

What cities in Texas are hiring for Application Support Analyst Lead jobs?

Cities in Texas with the most Application Support Analyst Lead job openings:

Application Support Analyst

Houston, TX • On-site

campus4tech
See more jobs at campus4techexternal

Full-time

Re-posted 25 days ago

Job description

Job Title- Application Support Analyst - Marketing & Sales (AMS)
Location- Houston, TX, United States, 77002
Reporting Type- Onsite
Duration: 35 Months
The ideal candidate is a junior to mid-level Application Support Analyst with:
✔ Salesforce + .NET app support experience
✔ Knowledge of Marketing & Sales processes
✔ AMS support exposure (incidents, change, problem management)
✔ Strong communication and stakeholder rapport
✔ Ability to work on-site and coordinate with offshore teams

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