Monitor application performance, resolve technical issues, and perform root cause analysis for recurring problems. * Serve as the primary point of contact for application-related inquiries, working ...
Monitor application performance, resolve technical issues, and perform root cause analysis for recurring problems. * Serve as the primary point of contact for application-related inquiries, working ...
Site Reliability Engineering
Seattle, WA · On-site
$65 - $86.25/hr
Monitor application and infrastructure performance using Dynatrace . * Identify, troubleshoot, and resolve production issues with minimal downtime. * Automate operational processes to improve system ...
Site Reliability Engineering
Seattle, WA · On-site
$65 - $86.25/hr
Monitor application and infrastructure performance using Dynatrace . * Identify, troubleshoot, and resolve production issues with minimal downtime. * Automate operational processes to improve system ...
Experience performing root cause analysis of performance issues by reviewing testing results, application behavior, monitoring data, and system performance metrics. AND You must also meet the ...
Experience performing root cause analysis of performance issues by reviewing testing results, application behavior, monitoring data, and system performance metrics. AND You must also meet the ...
Information Technology Specialist (Performance Test Engineer)
Seattle, WA · On-site
$125K/yr
Experience performing root cause analysis of performance issues by reviewing testing results, application behavior, monitoring data, and system performance metrics. AND You must also meet the ...
Information Technology Specialist (Performance Test Engineer)
Seattle, WA · On-site
$125K/yr
Experience performing root cause analysis of performance issues by reviewing testing results, application behavior, monitoring data, and system performance metrics. AND You must also meet the ...
Experience performing root cause analysis of performance issues by reviewing testing results, application behavior, monitoring data, and system performance metrics. AND You must also meet the ...
Experience performing root cause analysis of performance issues by reviewing testing results, application behavior, monitoring data, and system performance metrics. AND You must also meet the ...
Information Technology Specialist (Performance Test Engineer)
Seattle, WA · On-site
$125K/yr
Experience performing root cause analysis of performance issues by reviewing testing results, application behavior, monitoring data, and system performance metrics. AND You must also meet the ...
Information Technology Specialist (Performance Test Engineer)
Seattle, WA · On-site
$125K/yr
Experience performing root cause analysis of performance issues by reviewing testing results, application behavior, monitoring data, and system performance metrics. AND You must also meet the ...
AWS Cloud Architect
Seattle, WA · On-site
$73.75 - $96.75/hr
Familiarity with observability and performance monitoring tools (e.g., Prometheus, Grafana, Datadog). * Experience in application performance tuning and scalability improvements.
Quick apply
AWS Cloud Architect
Seattle, WA · On-site
$73.75 - $96.75/hr
Familiarity with observability and performance monitoring tools (e.g., Prometheus, Grafana, Datadog). * Experience in application performance tuning and scalability improvements.
Application Software Engineer
Redmond, WA · On-site
... monitoring • Expertise in profiling and improving application performance • Experience with build systems (Make, Bazel/Pants/Buck, Gradle) and package management tools (pip, npm) • Experience ...
Application Software Engineer
Redmond, WA · On-site
... monitoring • Expertise in profiling and improving application performance • Experience with build systems (Make, Bazel/Pants/Buck, Gradle) and package management tools (pip, npm) • Experience ...
Information Technology Specialist (Applications Software)
Seattle, WA · On-site +1
$125K/yr
... application integrations, databases, automated testing strategies, CI/CD and DevSecOps practices, containerized or cloud-based architectures, observability, performance monitoring, code quality ...
Information Technology Specialist (Applications Software)
Seattle, WA · On-site +1
$125K/yr
... application integrations, databases, automated testing strategies, CI/CD and DevSecOps practices, containerized or cloud-based architectures, observability, performance monitoring, code quality ...
Information Technology Specialist (Applications Software)
Silverdale, WA · On-site +1
$125K/yr
... application integrations, databases, automated testing strategies, CI/CD and DevSecOps practices, containerized or cloud-based architectures, observability, performance monitoring, code quality ...
Information Technology Specialist (Applications Software)
Silverdale, WA · On-site +1
$125K/yr
... application integrations, databases, automated testing strategies, CI/CD and DevSecOps practices, containerized or cloud-based architectures, observability, performance monitoring, code quality ...
Information Technology Specialist (Applications Software)
Seattle, WA · On-site +1
$125K/yr
... application integrations, databases, automated testing strategies, CI/CD and DevSecOps practices, containerized or cloud-based architectures, observability, performance monitoring, code quality ...
Information Technology Specialist (Applications Software)
Seattle, WA · On-site +1
$125K/yr
... application integrations, databases, automated testing strategies, CI/CD and DevSecOps practices, containerized or cloud-based architectures, observability, performance monitoring, code quality ...
Information Technology Specialist (Applications Software)
Silverdale, WA · On-site +1
$125K/yr
... application integrations, databases, automated testing strategies, CI/CD and DevSecOps practices, containerized or cloud-based architectures, observability, performance monitoring, code quality ...
Information Technology Specialist (Applications Software)
Silverdale, WA · On-site +1
$125K/yr
... application integrations, databases, automated testing strategies, CI/CD and DevSecOps practices, containerized or cloud-based architectures, observability, performance monitoring, code quality ...
Software Engineer - C++ GPU Performance
$168K - $239K/yr
Build real-time instrumentation for performance monitoring (CPU, GPU, latency, memory) and develop ... Follow us on LinkedIn Accommodations If you need an accommodation to participate in the application ...
Software Engineer - C++ GPU Performance
$168K - $239K/yr
Build real-time instrumentation for performance monitoring (CPU, GPU, latency, memory) and develop ... Follow us on LinkedIn Accommodations If you need an accommodation to participate in the application ...
Software Engineer - C++ GPU Performance
Seattle, WA · On-site
$168K - $239K/yr
Build real-time instrumentation for performance monitoring (CPU, GPU, latency, memory) and develop ... Follow us on LinkedIn Accommodations If you need an accommodation to participate in the application ...
Quick apply
Software Engineer - C++ GPU Performance
Seattle, WA · On-site
$168K - $239K/yr
Build real-time instrumentation for performance monitoring (CPU, GPU, latency, memory) and develop ... Follow us on LinkedIn Accommodations If you need an accommodation to participate in the application ...
Software Engineer - Production Support
Mercer Island, WA · On-site +1
$90K - $105K/yr
Experience in New Relic or other Application Performance Monitoring tools. * Experience with JIRA and Confluence or similar tools in an Agile environment. * Thorough orientation towards code reviews ...
Software Engineer - Production Support
Mercer Island, WA · On-site +1
$90K - $105K/yr
Experience in New Relic or other Application Performance Monitoring tools. * Experience with JIRA and Confluence or similar tools in an Agile environment. * Thorough orientation towards code reviews ...
Senior Software Engineer - C++ GPU Performance
Seattle, WA · On-site
$217K - $307K/yr
Build real-time instrumentation for performance monitoring (CPU, GPU, latency, memory) and develop ... Follow us on LinkedIn Accommodations If you need an accommodation to participate in the application ...
Quick apply
Senior Software Engineer - C++ GPU Performance
Seattle, WA · On-site
$217K - $307K/yr
Build real-time instrumentation for performance monitoring (CPU, GPU, latency, memory) and develop ... Follow us on LinkedIn Accommodations If you need an accommodation to participate in the application ...
Experience in New Relic or other Application Performance Monitoring tools. * Experience with JIRA and Confluence or similar tools in an Agile environment. * Thorough orientation towards code reviews ...
Experience in New Relic or other Application Performance Monitoring tools. * Experience with JIRA and Confluence or similar tools in an Agile environment. * Thorough orientation towards code reviews ...
This analysis includes actionable insights for tuning application and infrastructure components. * Continuous Performance Monitoring Dashboards (During Deployment & Maintenance) * Integrated with CI ...
This analysis includes actionable insights for tuning application and infrastructure components. * Continuous Performance Monitoring Dashboards (During Deployment & Maintenance) * Integrated with CI ...
Experience in New Relic or other Application Performance Monitoring tools. * Experience with JIRA and Confluence or similar tools in an Agile environment. * Thorough orientation towards code reviews ...
Experience in New Relic or other Application Performance Monitoring tools. * Experience with JIRA and Confluence or similar tools in an Agile environment. * Thorough orientation towards code reviews ...
Senior Software Engineer - C++ GPU Performance
$217K - $307K/yr
Build real-time instrumentation for performance monitoring (CPU, GPU, latency, memory) and develop ... Follow us on LinkedIn Accommodations If you need an accommodation to participate in the application ...
Senior Software Engineer - C++ GPU Performance
$217K - $307K/yr
Build real-time instrumentation for performance monitoring (CPU, GPU, latency, memory) and develop ... Follow us on LinkedIn Accommodations If you need an accommodation to participate in the application ...
Application Performance Monitoring information
See Everett, WA salary details
$55.8K - $66K
2% of jobs
$66K - $76.2K
6% of jobs
$76.2K - $86.4K
9% of jobs
$92.6K is the 25th percentile. Wages below this are outliers.
$86.4K - $96.6K
12% of jobs
$96.6K - $106.8K
11% of jobs
$106.8K - $116.9K
7% of jobs
The median wage is $122K / yr.
$116.9K - $127.1K
5% of jobs
$127.1K - $137.3K
4% of jobs
$137.3K - $147.5K
4% of jobs
$151.4K is the 75th percentile. Wages above this are outliers.
$147.5K - $157.7K
37% of jobs
$157.7K - $167.9K
2% of jobs
$55.8K
$122.3K
$167.9K
How much do application performance monitoring jobs pay per year?
What is the difference between Application Performance Monitoring vs Software Developer?
| Aspect | Application Performance Monitoring | Software Developer |
|---|---|---|
| Primary Focus | Monitoring and optimizing application performance and user experience | Designing, coding, and maintaining software applications |
| Required Skills | Performance analysis, troubleshooting, monitoring tools | Programming languages, software design, problem-solving |
| Work Environment | IT teams, operations, DevOps | Development teams, coding environments |
| Certifications | APM tools certifications, ITIL, cloud certifications | Programming certifications, computer science degrees |
Application Performance Monitoring professionals focus on ensuring applications run smoothly by tracking performance metrics, while Software Developers create and improve the software itself. Both roles are essential in the software lifecycle but serve different functions within the tech industry.
What are the key skills and qualifications needed to thrive in Application Performance Monitoring, and why are they important?
How does an Application Performance Monitoring specialist typically collaborate with development and operations teams to resolve performance issues?
What is Application Performance Monitoring (APM)?

Full-time
Posted 18 days ago
Job description
Location: Seattle, WA
Duration: 10 Months
We are seeking a talented and motivated Consumer Retail Technology Application Support Engineer to join our TechOPS team. This role is ideal for someone with 1-3 years of IT support experience, particularly in the food and beverage management software domain. The successful candidate will play a crucial role in supporting and maintaining our retail technology applications, ensuring smooth operations for our clients in the restaurant industry.
Application Support and TechOPS:
* Provide L3 support for TechOPS.
* Offer technical support for business-critical software applications, diagnosing and resolving user issues in a timely manner.
* Monitor application performance, resolve technical issues, and perform root cause analysis for recurring problems.
* Serve as the primary point of contact for application-related inquiries, working with users to address their needs.
* Troubleshoot software and hardware issues related to retail platforms, including POS, Kitchen Display Systems (KDS), and back-office systems.
Release & Deployment:
* Participate in the testing of new or updated applications, ensuring they meet functional requirements and quality standards.
* Assist with the release, deployment, and rollout of new software versions or updates to users, including SPC and payment systems.
* Ensure smooth transition and minimal disruption during application changes, including user training and documentation.
* Perform enhancements as per requirements and deploy them effectively.
* Support staging and installation processes for retail technology solutions.
Reporting & Management:
* Collect and analyze data from applications to generate reports and provide insights to stakeholders.
* Monitor application usage and performance metrics to identify trends and potential issues.
* Provide recommendations for improving workflows or streamlining processes through better application use.
* Work with project managers and customers to ensure applications meet evolving business requirements.
* Update AOD and Knowledge documents as needed.
Technical Skills:
* Install, configure, support, and administer food and beverage management software products, with a focus on Oracle Simphony, RES 3700, and 9700.
* Provide technical support for Point of Sale (POS) and Mobile POS automation and integration.
* Manage and resolve networking issues related to DHCP and DNS in retail environments.
* Support POS printers and cloud platforms.
* Utilize automated support management and tracking tools to manage customer requests and issues efficiently.
Education:
* Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent work experience).
Experience:
* 1-3 years of IT support experience, preferably in food and beverage management software products.
Technical Skills:
* Hands-on experience with Oracle Simphony, RES 3700, or 9700.
* Proficiency in POS and Mobile POS automation and integration.
* Basic understanding of Oracle/SQL databases.
* Knowledge of Windows 11, Marimba, PowerShell, and Python.
* Familiarity with Microsoft Azure cloud platform.
* Working knowledge of networks, PCs, and ability to resolve installation issues.
* Experience with payment processing systems and technologies.
* Familiarity with various operating systems (Windows Server 2007, 2010, 2011, Oracle, and VMware).
* Experience using automated support management and tracking tools in a support center environment.
Soft Skills:
* Excellent problem-solving and troubleshooting skills.
* Strong communication skills, with the ability to explain complex technical concepts to non-technical users.
* Customer-oriented, with the ability to work both independently and as part of a team.
* Analytical thinking and attention to detail.
* Ability to work effectively in a fast-paced, team-oriented environment.
* Willingness to learn and adapt to new technologies and processes.
Previous experience supporting restaurant software products, particularly the Oracle MICROS product suite (Simphony, RES 3700, 9700, Materials Control, R&A).
JavaScript and SQL experience.
Knowledge of endpoint management tools such as SCCM/Retail.
Experience with IT service management frameworks (e.g., ITIL).
Knowledge of application performance monitoring tools.
Experience with cloud platforms such as AWS, Azure, or Google Cloud.
Familiarity with databases (SQL, Oracle, etc.) and querying for data analysis.
About Glow Networks
Sourced by ZipRecruiter
Industry
Telecommunications
Company size
51 - 200 Employees
Headquarters location
Dallas, TX, US
Year founded
2000