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Application Performance Monitoring Specialist Jobs

Info Way Solutions

performance engineer

Fremont, CA · On-site

... with Application Performance Monitoring(APM)tools, such as AppDynamics, Dynatrace, and New Relic. • Help to identify gaps in test coverage. • Develop new performance tests. • Resolve issues ...

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Application Performance Monitoring Specialist information

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$29.5K

$78.9K

$139.5K

How much do application performance monitoring specialist jobs pay per year?

As of Sep 11, 2026, the average yearly pay for application performance monitoring specialist in the United States is $78,940.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $102,000.00 per year, depending on experience, location, and employer.

What does an Application Performance Monitoring Specialist do?

An Application Performance Monitoring (APM) Specialist is responsible for ensuring that software applications run efficiently and reliably by using specialized tools to monitor, analyze, and optimize their performance. They identify bottlenecks, troubleshoot issues, and provide recommendations to improve application speed and user experience. APM Specialists often work closely with development, operations, and QA teams to proactively address performance problems before they impact end-users. Their expertise helps organizations maintain high availability and optimal performance for critical business applications.

What are the key skills and qualifications needed to thrive as an Application Performance Monitoring Specialist?

To thrive as an Application Performance Monitoring Specialist, you need a solid understanding of application architectures, network protocols, and performance metrics, typically supported by a degree in computer science or a related field. Familiarity with APM tools like Dynatrace, AppDynamics, or New Relic, as well as knowledge of scripting languages and cloud platforms, is commonly required. Strong analytical thinking, problem-solving abilities, and effective communication are vital soft skills in this role. These skills ensure timely detection, diagnosis, and resolution of performance issues, enabling optimal application reliability and user satisfaction.

What are some common challenges faced by Application Performance Monitoring Specialists when diagnosing system slowdowns?

Application Performance Monitoring Specialists often encounter challenges such as isolating the root cause of performance issues in complex, distributed systems. Since modern applications involve multiple layers and integrations (like databases, APIs, and cloud services), pinpointing bottlenecks requires careful analysis of monitoring data and collaboration with development and infrastructure teams. Another frequent challenge is ensuring that monitoring tools are properly configured to provide actionable insights without overwhelming teams with unnecessary alerts. Effective communication and a proactive approach to fine-tuning monitoring strategies are essential for success in this role.

What is the difference between Application Performance Monitoring Specialist vs Network Operations Center (NOC) Technician?

AspectApplication Performance Monitoring SpecialistNetwork Operations Center (NOC) Technician
CertificationsAPM tools certifications, ITILCompTIA Network+, Cisco CCNA
Work EnvironmentMonitoring software, cloud platforms, data centersNetwork infrastructure, server rooms, data centers
Industry UsageIT, software, cloud servicesTelecommunications, ISPs, large enterprises
Search/Comparison IntentPerformance monitoring, application optimizationNetwork troubleshooting, infrastructure support

The Application Performance Monitoring Specialist focuses on tracking and optimizing software application performance using specialized tools, primarily in IT and cloud environments. In contrast, the NOC Technician monitors network infrastructure, troubleshooting connectivity issues. Both roles require technical certifications and work in data centers or network environments, but their core responsibilities differ—software performance vs network stability.

What cities are hiring for Application Performance Monitoring Specialist jobs?

Cities with the most Application Performance Monitoring Specialist job openings:

What states have the most Application Performance Monitoring Specialist jobs?

States with the most job openings for Application Performance Monitoring Specialist jobs include:

What are popular job titles related to Application Performance Monitoring Specialist jobs?

For Application Performance Monitoring Specialist jobs, the most frequently searched job titles are:

Infographic showing various Application Performance Monitoring Specialist job openings in the United States as of September 2026, with employment types broken down into 1% Internship, 1% As Needed, 86% Full Time, 10% Part Time, and 2% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $78,940 per year, or $38 per hour.

Call Center Monitoring Specialist

Anaheim, CA • On-site

LOBEL FINANCIAL
Finance and Insurance • 501 - 1,000 employees
Learn more about LOBEL FINANCIALexternal

$23 - $25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Job description

Job description

Lobel Financial is seeking a detail-oriented Call Center Monitoring Specialist to support our growing auto finance collections team. This opportunity is well suited for candidates with experience in collections, customer service, call centers, or loan servicing who can succeed in a fast-paced, performance-focused environment.

Position Overview

The Call Center Monitoring Specialist monitors and evaluates collector interactions with customers and third parties through live and recorded call reviews. This role helps ensure adherence to applicable legal, regulatory, and internal policy requirements while assessing the effectiveness of collection techniques. The specialist assigns performance ratings, documents findings, communicates results to management, and contributes to projects that improve departmental efficiency, workflows, and overall performance.

Key Responsibilities

  • Monitor and evaluate live and recorded collection calls to evaluate collector interactions with customers and third parties.
  • Measure compliance with applicable legal, regulatory, and internal policy requirements.
  • Track and report key findings and performance trends clearly to management.
  • Identify and report significant compliance concerns or collection-related issues upon discovery.
  • Partner with Management to promptly address issues or delays that may affect workflows or processing timelines and coaching strategies
  • Collaborate with QA/Compliance Teams to identify any process improvements, policy updates
  • Maintain accurate records of monitoring activities, including call summaries, notes, escalations
  • Stay updated on industry trends, emerging technologies, and best practices to monitor collection calls.
  • Support projects and tasks that improve departmental efficiency, workflows, and performance.

Qualifications

  • Education: High School or GED required, associate or bachelor's degree in finance or related field preferred.
  • 1-3 years of experience in call center quality assurance, monitoring, or collections operations
  • Strong attention to detail and the ability to evaluate interactions objectively and consistently.
  • Excellent verbal and written communication skills for reporting and coaching.
  • Ability to organize priorities, meet deadlines, and remain composed in a fast-paced or high-pressure environment.
  • Working knowledge of Microsoft Word and Excel.
  • Knowledge of departmental operations, processes, and procedures-or the ability to learn them quickly.
  • Commitment to learning, professional growth, and continuous improvement.
  • Ability to work independently and meet tight deadlines.

Pay & Benefits

  • Competitive hourly pay: $23 - $25/hour
  • 401(k) with company match
  • Medical, dental, and vision insurance
  • Optional life insurance
  • Paid holidays
  • Paid vacation and sick time
  • Opportunities for internal promotion and career advancement


Lobel Financial is an Equal Opportunity Employer.

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