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Application Manager Jobs in Calgary, AB (NOW HIRING)

Clio

Application Security Developer

Calgary, AB · Hybrid

CA$137K - CA$157K/yr

The Application Security team is responsible for emulating real-world adversaries to proactively ... Strong AWS security experience on EC2 and managed services * Infrastructure security (WAF, ACLs ...

McCarthy Ttrault LLP

Application Architect

Calgary, AB · Hybrid

Direct experience with application lifecycle management including using source code repositories (Git), build and release pipelines, automated testing, and application deployment in cloud and on ...

Calgary Dream Centre

General Application

Calgary, AB · On-site

Skills:Inventory management, merchandising and visual display, and organization and time management. What We're Looking For: * Dependable and hardworking individuals with a positive attitude.

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Application Manager information

How does an application manager typically interact with development and IT operations teams?

Application Managers play a crucial role in bridging the gap between development, IT operations, and business stakeholders. They coordinate software deployments, manage updates, and ensure applications meet performance and security standards. Regular collaboration with developers helps address technical issues, while working with IT operations ensures smooth application functionality and uptime. Effective communication and project management skills are essential, as Application Managers often lead cross-functional meetings and troubleshooting sessions.

What are the key skills and qualifications needed to thrive as an application manager?

To thrive as an Application Manager, you need a solid background in software development, IT project management, and a relevant degree such as computer science or information systems. Familiarity with application lifecycle management tools, enterprise resource planning (ERP) systems, and certifications like ITIL or PMP are often required. Strong leadership, problem-solving, and communication skills help in managing teams and collaborating with stakeholders. These abilities ensure smooth application performance, effective project delivery, and alignment with business objectives.

What is an application manager?

An application manager is an information technology (IT) professional who identifies and implements software solutions to optimize business operations. As an application manager, your responsibilities involve the procurement, installation, configuration, and maintenance of software applications. Your duties include creating processes and protocols for software systems, managing server and computer upgrades, and troubleshooting problems. You collaborate with business analysts to ensure that the software solutions you manage align with the company’s operational goals and help produce desirable business outcomes.

What is the difference between Application Manager vs Application Support Specialist?

AspectApplication ManagerApplication Support Specialist
ResponsibilitiesOversees application development, deployment, and lifecycle managementProvides technical support, troubleshooting, and user assistance for applications
Required SkillsProject management, leadership, understanding of software developmentTechnical troubleshooting, customer service, knowledge of specific applications
Work EnvironmentManagement, coordination with development teams and stakeholdersHelp desk, technical support teams, end-user interaction
CertificationsITIL, PMP, relevant software certificationsITIL, CompTIA, specific application certifications

The Application Manager focuses on overseeing the entire application lifecycle and managing teams, while the Application Support Specialist provides direct technical support and troubleshooting. Both roles require technical knowledge, but their scope and responsibilities differ significantly.

More about Application Manager jobs
What are the most commonly searched types of Application jobs in Calgary, AB? The most popular types of Application jobs in Calgary, AB are:
What are popular job titles related to Application Manager jobs in Calgary, AB? For Application Manager jobs in Calgary, AB, the most frequently searched job titles are:
Application Manager jobs near you
Infographic showing various Application Manager job openings in Calgary, AB as of July 2026, with employment types broken down into 78% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.

Application Support Analyst

Helical Pile Solutions

Calgary, AB • On-site

Full-time

Medical, Dental, Vision, Life

Posted 18 days ago

Job description

Helical Pile Solutions is a deep foundations contractor with over 30 years of experience in the industry, recently acquired by Java Holdings Ltd. ("Java"). Java staff have over 50 years of experience building some of Canada's largest electrical infrastructure projects.

We are seeking an experienced Application Support Analyst to join our growing team. This position will be based out of one of our Calgary office locations. Reporting directly to the Team Lead, Business Applications, this role provides support for enterprise and Modern Workplace applications, ensuring stability, availability, and continuous improvement of supported systems.

Position Summary:

The Application Support Analyst is responsible for managing, optimizing, and supporting Microsoft 365 applications and services, as well as various business applications including ERP systems, estimating tools, and field-related applications. This role serves as the main point of contact for issues and inquiries related to IT applications, ensuring timely and effective resolution or escalation as needed.

Requirements

Key Accountabilities:

Application Champion

  • Develop an in-depth understanding of our applications, including features, functionalities, and best practices, to serve as the Subject Matter Expert (SME).
  • Act as the IT liaison, working closely with business stakeholders and coordinating with internal and external vendor teams.

Application Management

  • Configure and customize M365 applications such as SharePoint Online, Teams, OneDrive for Business, and other M365 services to meet organizational needs.
  • Implement and manage integrations between M365 applications and other internal or external systems.
  • Oversee and maintain M365 applications to ensure optimal performance, reliability, and security.
  • Serve as the primary contact for vendor-supported ERP software (preferably Explorer Eclipse).
  • Manage and support estimating software and field-related applications, including Bid2Win, HCSS, and Heavy Job.

Support and Troubleshooting

  • Provide advanced application support and incident resolution for end-users.
  • Investigate root causes, resolve application problems, and recommend corrective actions.
  • Collaborate with Microsoft support or other vendors as necessary.
  • Monitor application performance and service health.

Training and Documentation

  • Design and deliver training sessions and materials to educate users on application features, functionality, and best practices across M365 and other business platforms.
  • Develop and maintain SOPs, user guides, and knowledge base articles for application configurations and processes.
  • Document and maintain administrative application configurations, including system settings, integration points, and change history.

Overall Responsibilities

  • Support application enhancements, patches, and releases.
  • Contribute to service improvement initiatives.
  • Ensure adherence to Java Holdings Ltd. group policies and procedures when sharing company data.

Desired Qualifications

  • 3+ years of experience in application or systems support (5+ years preferred)
  • Post-secondary degree in Computer Science, a related field, or equivalent work experience
  • Proficient in the M365 suite (SharePoint Online, OneDrive, Teams)
  • Familiarity with ERP systems, preferably Explorer Eclipse
  • Experience with estimating and field-related software (Bid2Win, Heavy Job, HCSS) preferred
  • Strong troubleshooting, analytical, and problem-solving skills
  • Experience with ITSM tools and ticketing systems
  • Excellent written and verbal communication skills, with the ability to work across technical and business teams
  • A customer-centric mindset with a professional, positive attitude
  • Ability to manage multiple priorities, work independently, and meet SLAs

Other Position Requirements:

  • Work collaboratively with other teams across all Java Group of Companies
  • Availability for after-hours on-call support as per company policy
  • Valid driver's license and potential use of a personal vehicle for travel
  • Ability to sit for extended periods and use a computer
  • Commitment to ongoing learning and professional development
  • Alignment with our core values: Innovation, Community, Excellence, and Safety

Benefits

  • Extended Healthcare Plan (Medical, Disability, Dental & Vision)
  • Group RRSP
  • Group Life - AD&D - Critical Illness Insurance
  • Training & Development
  • Employee Assistance Program - Counseling