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Application Decommissioning Jobs in Arizona (NOW HIRING)

Manage hardware imaging, shipping, wipe, decommission, and disposal for the Gilbert location, as ... Enforce device compliance policies, application allowlists, and endpoint encryption via Microsoft ...

IT Support Specialist

Gilbert, AZ · On-site

$50K - $62K/yr

Manage hardware imaging, shipping, wipe, decommission, and disposal for the Gilbert location, as ... Enforce device compliance policies, application allowlists, and endpoint encryption via Microsoft ...

Battery PMs * Rack moves, deployments, and decommissioning * Security gate repair * Inverter ... in application materials based on available information. These tools assist our recruitment team ...

Install, rack, stack, cable, and decommission servers, network devices, storage systems, and ... Application Deadline This position is anticipated to close on Aug 3, 2026. About TEKsystems We're ...

... decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in ... Champion innovation through the application of new technologies, digital tools and improved ways of ...

General Information

Phoenix, AZ · On-site

$75 - $80/hr

... including decommissioning timelines and risk mitigation. • Facilitate cross-functional ... to application transitions and integrations. • Ensure documentation and communication of ...

Decommissioning * Administer z/VM components such as: * DirMaint * VMSES/E * RACF for z/VM security ... Container platforms (Docker, Kubernetes - optional) * Assist application teams with deploying ...

YOUR APPLICATION WILL BE REJECTED IF YOU ARE NOT A RESIDENT OF THE PHOENIX, AZ AREA. Essential ... device decommissioning, and archival. * Maintain end-user device security and compliance with ...

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Application Decommissioning information

What are the key skills and qualifications needed to thrive in application decommissioning, and why are they important?

To excel in Application Decommissioning, you need a strong understanding of IT systems, data migration, and lifecycle management, often supported by a background in information technology or computer science. Familiarity with tools like data archiving solutions, application inventory platforms, and knowledge of compliance frameworks is typically required. Strong project management, analytical thinking, and communication skills help professionals coordinate stakeholders and manage complex decommissioning processes. These competencies are crucial to ensure secure, compliant, and efficient retirement of legacy systems without disrupting business operations.

What are some common challenges faced during the application decommissioning process, and how can they be addressed?

Professionals involved in application decommissioning often encounter challenges such as data migration, ensuring regulatory compliance, and minimizing business disruption. Data migration requires careful planning to securely transfer or archive information without loss or corruption. Addressing compliance involves verifying that data retention and destruction policies are followed, while minimizing business disruption requires clear communication with stakeholders and thorough testing before decommissioning. Leveraging project management frameworks and collaborating closely with IT, legal, and business units can help overcome these challenges and ensure a smooth decommissioning process.

What is the difference between Application Decommissioning vs Application Support?

AspectApplication DecommissioningApplication Support
Primary FocusRetiring and phasing out applicationsMaintaining and troubleshooting applications
Work EnvironmentProject-based, involving planning and migrationOngoing operational support
Required SkillsProject management, migration, decommissioning processesTroubleshooting, user support, system maintenance
CertificationsITIL, project management certificationsITIL, technical support certifications

Application Decommissioning focuses on retiring outdated or unused applications through planning and migration, while Application Support involves ongoing maintenance and troubleshooting of active applications. Both roles require ITIL knowledge but differ in scope and objectives.

What is application decommissioning?

Application decommissioning is the planned process of retiring outdated or unused software applications from an organization's IT environment. This involves identifying applications that are no longer needed, ensuring data is properly archived or migrated, and securely removing the application to free up resources and reduce security risks. Decommissioning helps organizations lower costs, maintain compliance, and streamline their technology landscape.
What are popular job titles related to Application Decommissioning jobs in Arizona? For Application Decommissioning jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Application Decommissioning jobs in Arizona look for? The top searched job categories for Application Decommissioning jobs in Arizona are:
Infographic showing various Application Decommissioning job openings in Arizona as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

IT Support Specialist

Kinective

Gilbert, AZ • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago


Job description

Job Type
Full-time
Description
Lead the Way to Intelligent Banking with Us!
You might not think about what happens behind the scenes when you check your bank balance or deposit a check from your phone, but we do. Every day.
Kinective empowers banks and credit unions to move beyond keeping up with technology to shaping the future of banking. Our platform seamlessly connects the right tools, delivers real-time data, and drives smarter operations for more than 4,000 financial institutions nationwide. We are a fast-growing team built on individual ownership, company-wide collaboration, and setting industry-leading standards. Here, new ideas are encouraged, candid feedback is welcomed, and your growth truly matters as much as the company's. At Kinective, we are leading the way to intelligent banking together and enjoying the journey along the way.
Why This Role Matters
Every role at Kinective exists to move the needle for our clients, partners, and the financial institutions we serve. As our IT Support Specialist II, you will be the on-site face of IT at Kinective's Gilbert, AZ headquarters - the person our team turns to when technology gets in the way of the work that matters.
This role goes well beyond traditional desktop support. You will serve as the primary point of contact for all technology needs at HQ, delivering a concierge-level experience to executives and staff alike, while owning the systems, processes, and day-to-day operations that keep our environment secure, reliable, and running smoothly. It takes equal parts technical depth, good judgment, and genuine care for the people you support - and your fingerprints will be on the experience every Kinective employee has with IT.
Requirements
What You'll Own
Customer Service & VIP Support
  • Serve as the on-site IT concierge at Gilbert HQ - providing walk-up support, triaging issues, and delivering a professional, welcoming experience that makes every employee feel taken care of
  • Provide dedicated support for executives and senior leadership, handling high-visibility requests with urgency, discretion, and a white-glove approach that anticipates needs before they become problems
  • Set clear expectations with users on resolution timelines, communicate proactively on ticket status, and follow up to ensure satisfaction - treating every interaction as an opportunity to build trust
  • Conduct new employee IT orientations, walking new hires through tools, policies, and self-service resources to set them up for success from day one

End User & Hardware Management
  • Set up, configure, and maintain laptops, desktops, peripherals, and mobile devices across Windows, macOS, and Linux environments for new hires and existing staff
  • Manage hardware imaging, shipping, wipe, decommission, and disposal for the Gilbert location, as well as conference room AV and video conferencing technology across HQ
  • Manage mobile device enrollment and app configuration via Microsoft Intune, and support hardware lifecycle tracking and refresh coordination
  • Complete new hire IT setup and offboarding checklists consistently and on time, ensuring a seamless experience at every transition

Security, Compliance & Identity Management
  • Enforce device compliance policies, application allowlists, and endpoint encryption via Microsoft Intune, and triage and escalate security incidents - including phishing reports and EDR alerts - per defined runbooks
  • Provision and deprovision user accounts, licenses, and application access in Entra ID and Microsoft 365, handling password resets, MFA setup and recovery, SSO requests, and application access approvals
  • Ensure systems and processes align with industry standards, internal policies, and compliance requirements, escalating risks when appropriate

AI, Automation & Knowledge Management
  • Use AI-assisted tools to accelerate troubleshooting, root-cause analysis, and resolution - applying them responsibly to summarize incidents, suggest fixes, and draft knowledge articles while following company security and data handling standards
  • Identify opportunities to reduce repetitive support tasks through automation and AI, improving service desk efficiency without sacrificing the quality of the user experience
  • Document processes, maintain accurate asset records in the Freshservice CMDB, and contribute to runbook development so the team can resolve issues faster and more consistently over time

Physical Security & Site Operations
  • Manage access card provisioning and deactivation via the building access system, troubleshoot site access and alarm issues, and coordinate with facilities as needed
  • Troubleshoot site connectivity and wireless network issues, escalating complex infrastructure changes to the Systems Engineer
  • Assist the infrastructure and systems engineering team with local hardware needs, including occasional visits to the Phoenix-area colocation facility to support physical infrastructure

How We'll Measure Success
Success here isn't about checking boxes - it's about propelling Kinective's mission to lead the way to intelligent banking. You must bring excellence to your craft, balance resourcefulness with respect, share and celebrate unique expertise and diverse perspectives, and continuously raise the bar as we innovate and grow. Specifically, you will know you're winning when you are:
  • Delivering a consistently excellent IT experience at HQ - where employees and executives alike feel supported, issues get resolved quickly, and IT is seen as a trusted partner, not a bottleneck
  • Owning a secure, well-documented, and audit-ready IT environment, with accurate asset records, current runbooks, and compliance measures that hold up under scrutiny
  • Working effectively with the broader IT team, infrastructure engineers, and cross-functional stakeholders to solve problems at the right level and escalate with the right context
  • Improving how IT operates - through better documentation, smarter use of AI and automation, and a proactive approach that addresses issues before they impact the business

Necessary Qualifications & Competencies
  • 3+ years of experience in IT support and systems administration, with a strong track record in end-user support and customer service
  • Proven ability to deliver excellent service in a professional environment; experience supporting executives or VIP users strongly preferred
  • Proficiency across Windows, macOS, and Linux desktop environments, with strong working knowledge of Microsoft 365 and Entra ID
  • Hands-on experience with Microsoft Intune for endpoint and mobile device management
  • Familiarity with networking fundamentals, including wireless troubleshooting and connectivity diagnosis
  • Hands-on experience using generative AI or AI-enabled support tools to improve troubleshooting, documentation, or service desk outcomes
  • Strong communication skills - able to explain technical concepts clearly and confidently to both technical and non-technical audiences
  • Bachelor's degree in Information Technology, Computer Science, or a related field preferred; equivalent experience is warmly considered
  • Willingness to make occasional visits to the Phoenix-area colocation facility to support physical infrastructure
  • Experience with NinjaOne RMM, Freshservice ITSM, SonicWall Firewalls, Arctic Wolf, or VPN tunnel support is a plus
  • Microsoft, CompTIA, Cisco, or Security+ certifications are a plus

Office Expectations
This role is hybrid with an expectation of four days per week on-site, Monday through Thursday, at our Gilbert, AZ headquarters. Fridays are remote. Core hours are 8:00 AM - 5:00 PM.
Pay, Benefits & Total Rewards
$50,000 - $62,500
The salary range listed reflects the minimum and maximum for this role. Individual compensation is based on experience, qualifications, job-related skills, location, and internal equity, and most offers are not made at the top of the range.
Base pay is one part of Kinective's Total Rewards package. Depending on the role, employees may also be eligible for bonuses, commissions, or equity. All employees have access to a competitive benefits package designed to support health, well-being, and financial security, including:
  • Comprehensive health coverage (medical, dental, vision, prescriptions, life & disability)
  • Flexible PTO, 11 company holidays, and generous parental and caregiver leave
  • An immediately vested 401(k) with company contributions
  • Wellness resources and professional development opportunities

If you've made it this far, we'd love to hear from you. Click Apply to start the conversation, even if you're not sure you check every box. Learn more about Kinective at www.kinective.io.
Please note that this role does not currently offer sponsorship opportunities.