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Application Analyst Jobs in Quebec (NOW HIRING)

Track, analyse, and report on support and CR performance metrics to support data-driven decision ... Own application documentation and knowledge management frameworks * Identify operational risks ...

The role will focus primarily on Pre-Trade activities within the Central Funding Group primarily working on the ATOM application. ATOM is a greenfield global front office analytics, risk and trade ...

Provide ERP application support for financial business applications, including incidents, service requests, and problem resolution. Working knowledge of IFS considered a strong asset * Analyze ...

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Application Analyst information

See Quebec salary details

$30.5K

$84.8K

$140.5K

How much do application analyst jobs pay per year?

As of Jun 9, 2026, the average yearly pay for application analyst in Quebec is $84,847.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,500.00 and $100,000.00 per year, depending on experience, location, and employer.

What are Application Analysts?

Application Analysts are professionals who manage, support, and optimize software applications within an organization. They work closely with end users to troubleshoot issues, implement updates, and ensure that business applications run smoothly and efficiently. Application Analysts also collaborate with IT teams and vendors to integrate new software solutions and maintain system documentation. Their role is critical in ensuring that business operations relying on software applications are uninterrupted and effective.

What are the key skills and qualifications needed to thrive as an Application Analyst, and why are they important?

To thrive as an Application Analyst, you need a solid understanding of software applications, troubleshooting, and business process analysis, often supported by a degree in computer science, information systems, or a related field. Familiarity with database management, application lifecycle tools, and industry-specific software is commonly required, and certifications like ITIL or CompTIA can be advantageous. Strong problem-solving abilities, communication skills, and attention to detail help you effectively support users and collaborate with technical teams. These skills and qualifications ensure smooth application performance, optimize business workflows, and minimize system disruptions.

What are some common challenges faced by Application Analysts when supporting multiple software systems?

Application Analysts often juggle the demands of maintaining and troubleshooting several software applications simultaneously. A key challenge is prioritizing support requests from different departments while ensuring minimal downtime and smooth user experiences. Staying updated with frequent software updates and integrations also requires strong organizational skills and adaptability. Collaboration with IT, vendors, and end-users is essential to resolve complex issues efficiently and to implement system improvements.

What is the difference between Application Analyst vs Business Analyst?

AspectApplication AnalystBusiness Analyst
CertificationsIT-related certifications (e.g., CBAP, CCBA)Business analysis certifications (e.g., CBAP, PMI-PBA)
Work EnvironmentIT departments, software companies, healthcare, financeBusiness units, consulting firms, corporate strategy teams
Employer & Industry UsageTechnology and healthcare sectorsVarious industries including finance, healthcare, and retail
Primary FocusAnalyzing, implementing, and supporting software applicationsIdentifying business needs and recommending solutions

Application Analysts focus on managing and supporting software applications within organizations, ensuring technical functionality. Business Analysts concentrate on understanding business processes and requirements to recommend strategic solutions. While both roles require analytical skills and often overlap in project environments, their core responsibilities and certifications differ slightly, aligning with their specific focus areas.

Infographic showing various Application Analyst job openings in Quebec as of June 2026, with employment types broken down into 75% Full Time, 9% Part Time, and 16% Contract. Highlights an 80% Physical, 7% Hybrid, and 13% Remote job distribution, with an average salary of $84,847 per year, or $40.8 per hour.

Application Support Manager

TITLETOWN LEATHER LLC

Montreal, QC โ€ข Hybrid

Full-time

Medical, Dental, Life, Retirement

Posted 12 days ago


Job description

Your professional transformation starts here

Are you full of great ideas? Do you dream of building a greener future as part of a company that values your skills and opinions? Are you looking for a flexible employer that will give you the opportunity to grow within the company?

This job is for you!

Manager, Application Support

As an Application Support Manager, you play a key role in the stability, availability, and continuous improvement of the company's critical applications. You lead a skilled support team, act as the primary escalation point, and serve as the link between business needs, IT operations, and external vendors.

This role is ideal for an experienced IT professional looking to combine technical leadership, operational excellence, and team management.

Our benefits:

  • Competitive salary and annual bonus

  • Comprehensive group insurance plan (dental, medical, life, disability, etc.)

  • Hybrid position with flexible hours following the training period

  • Access to telemedicine and Employee Assistance Program (EAP)

  • Retirement plan with employer contribution

  • Reimbursement for gym memberships and physical activities

  • Professional development and career advancement opportunities within the company

  • On-site gym

Responsibilities

Leadership and Team Management (40%)

  • Participate in capacity planning, workload prioritisation, and optimisation of internal and external support resources

  • Lead, coach, and develop the application support team to ensure high performance and strong engagement

  • Ensure consistent application of support, release, and escalation processes within the team

  • Foster team autonomy through clear roles, proper documentation, and structured knowledge transfer

  • Align support, stability, and improvement priorities with business objectives and IT/product roadmaps

Application Support Operations (30%)

  • Own the availability, stability, and overall quality of application support services

  • Oversee daily support operations and act as the escalation point for critical and high-priority incidents

  • Manage releases (RIM) from a support readiness perspective

  • Escalate major incidents to vendors and ensure resolution within agreed Service Level Agreements (SLAs)

  • Provide structured feedback to vendors regarding incidents, root causes, and service quality

Improvement, Governance and Continuous Improvement (30%)

  • Act as a key interface between business stakeholders, IT teams, and vendors for application support, improvements, and operational priorities

  • Maintain and oversee change request (CR) logs

  • Track, analyse, and report on support and CR performance metrics to support data-driven decision-making

  • Translate operational issues and release feedback into continuous improvement initiatives

  • Support planning and readiness activities for releases with partner teams

  • Own application documentation and knowledge management frameworks

  • Identify operational risks, ensure compliance with IT and audit standards, and support business continuity and disaster recovery planning (BCP/DRP)

Give meaning to your career and help us make a difference: become a transformation champion!

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Thank you for your interest in joining our team. Please note that we will only contact those whose applications are being considered.

At Sanimax, we see strength in diversity, and we are proud to be an equal opportunity employer