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Appliance Service Dispatcher Jobs in Riverside, CA

WASH Laundry

Service Technician

Riverside, CA · On-site

$22 - $30/hr

Our Service Technicians provide mechanical repairs to washers and dryers at customer locations ... Reassembles appliance, adjusts pulleys, and lubricates moving parts * Advises dispatch department ...

Coinamatic Canada

Service Technician

Riverside, CA · On-site

$22 - $30/hr

Our Service Technicians provide mechanical repairs to washers and dryers at customer locations ... Reassembles appliance, adjusts pulleys, and lubricates moving parts * Advises dispatch department ...

Amazon

Manager II, Operations, AMXL

Perris, CA · On-site

... appliances. Our team manages the entire service, from supply chain fulfillment to delivery and ... This key part of our business makes sure we fulfill and dispatch orders efficiently so that our ...

All JobsAppliance Service Dispatcher JobsAppliance Service Dispatcher Jobs in Riverside, CA

Appliance Service Dispatcher information

See Riverside, CA salary details

$13

$22

$31

How much do appliance service dispatcher jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for appliance service dispatcher in Riverside, CA is $22.16, according to ZipRecruiter salary data. Most workers in this role earn between $18.56 and $24.81 per hour, depending on experience, location, and employer.

What does an appliance service dispatcher do?

An Appliance Service Dispatcher coordinates service calls between customers and appliance repair technicians. They handle incoming requests, schedule appointments, assign jobs to technicians based on location and expertise, and communicate updates to both customers and staff. Their role ensures efficient workflow, timely service, and customer satisfaction by managing logistics and resolving scheduling conflicts.

How does an appliance service dispatcher typically coordinate between customers, technicians, and parts suppliers?

An Appliance Service Dispatcher plays a central role in ensuring smooth communication between customers, field technicians, and parts suppliers. On a daily basis, dispatchers receive service requests, prioritize jobs based on urgency and location, and assign technicians accordingly. They also track the status of repairs, update customers with appointment details, and coordinate with suppliers to ensure necessary parts are available. Effective multitasking and clear communication are essential, as dispatchers often juggle multiple calls and updates simultaneously.

What are the key skills and qualifications needed to thrive as an appliance service dispatcher, and why are they important?

To thrive as an Appliance Service Dispatcher, you need strong organizational skills, attention to detail, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with scheduling software, CRM systems, and basic office applications is typically required. Excellent communication, problem-solving abilities, and the capacity to handle stressful situations make someone stand out in this role. These skills ensure efficient coordination between customers and technicians, leading to timely service delivery and high customer satisfaction.

What is the difference between Appliance Service Dispatcher vs Appliance Service Coordinator?

AspectAppliance Service DispatcherAppliance Service Coordinator
CertificationsTypically none required, may have customer service or dispatching experienceOften similar, may include certifications in customer service or logistics
Work EnvironmentOffice setting, coordinating service calls and schedulesOffice-based, managing appointments and customer communication
Employer & Industry UsageUsed by appliance repair companies, service providersCommon in appliance repair and maintenance companies
Search & Comparison IntentFocuses on dispatching and scheduling rolesEmphasizes coordination and customer communication

The main difference between an Appliance Service Dispatcher and an Appliance Service Coordinator lies in their focus. Dispatchers primarily handle scheduling and routing service technicians, while Coordinators often manage customer communication and overall appointment coordination. Both roles are essential in appliance repair services and share similar skills, but their specific responsibilities differ slightly.

What are popular job titles related to Appliance Service Dispatcher jobs in Riverside, CA?

For Appliance Service Dispatcher jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Appliance Service Dispatcher jobs in Riverside, CA look for?

The top searched job categories for Appliance Service Dispatcher jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Appliance Service Dispatcher jobs?

Cities near Riverside, CA with the most Appliance Service Dispatcher job openings:

Appliance Service Dispatcher jobs near you

Service Technician

WASH Laundry

Riverside, CA • On-site

$22 - $30/hr

Full-time

Posted 16 days ago

Job description

WASH is a company that our customers depend on to keep them going so they can provide valuable services to their clients across USA and Canada (Coinamatic Inc. and ParkSmart Inc). We strive to build a sense of purpose and achievement in the work we do while staying true to the DNA of our core values. We value our people and encourage the development of talented and motivated employees to support the continued performance and growth of our diverse operations. We have been the foundation of many successful careers. At our core we are an innovation driven, fast-paced team environment with a high performance culture. If you are looking for a career that will challenge and engage you, is focused on customer care and quality service, then WE are the company for you. We invite you to bring your passion and experience to our team!
Are you a problem-solver who loves to be out in the field? This job is for you! Our Service Technicians provide mechanical repairs to washers and dryers at customer locations within their assigned region. Service Technicians keep our machines running smoothly to meet customer expectations or the need for repeated service needs. The ideal candidate is someone who enjoys working independently and has a very strong mechanical aptitude.
We offer training and advancement opportunities. Many of the leaders at our company started with WASH in the field. If you are looking for a career that will challenge and engage you, focused on customer care and quality service, then we are the company for you.
Estimated Salary: $22.00 to $30.00 per hour based on qualifications and experience.
Actual compensation will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, and responsibilities.
What you'll do:
  • Performs field service to test and repair malfunctioning washers and dryers
  • Uses test equipment to determine condition of machines
  • Examines machines during operating cycles to detect excess vibration, overheating, fluid leaks, and loose parts
  • Disassembles machine and examines mechanical and electrical parts
  • Replaces worn or defective parts such as switches, pumps, bearings, transmissions, belts, gears, blowers, and defective wiring
  • Replaces and adjusts motors
  • Reassembles appliance, adjusts pulleys, and lubricates moving parts
  • Advises dispatch department of equipment in the field that should be replaced
  • Drives a company vehicle to and from work locations
  • Maintains company vehicle fluid levels, tire pressure, and keeps vehicle clean
  • Maintains stocks of replacement parts for servicing coin operated washers and dryers
  • Contacts apartment managers and customers to insure good customer relations

What we're looking for:
  • Good driving record
  • Strong customer service and problem-solving skills
  • Must possess effective English communication skills (oral and written); bilingual communication skills (English and Spanish) are desirable
  • At least 2 years of mechanical experience and electrical knowledge and/or training
  • Must be able to lift 50 pounds on a regular basis and occasionally move 200 pounds or more with a dolly/hand truck
  • Prior washer/dryer repair experience is desirable

We are an equal opportunity employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, disability, or status as a veteran, or because of any other federal, state, or local protected class. We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws. We may require associates to submit to drug testing after receiving an offer of employment, but before beginning their job with us. We comply with federal, state, and local laws with respect to the administration of drug testing and consideration of test results, which may vary based on location. We participate in and comply with E-Verify in states requiring E-Verify to determine the eligibility of U.S.-based individuals to work in the U.S.
We respect the privacy of candidates for employment. WASH's Privacy Policy sets forth how we will use the information we obtain when you apply for a position through this careers site. The Privacy Policy is accessible at: https://www.wash.com/privacy-policy/. This Privacy Policy also includes important disclosures pursuant to the California Consumer Privacy Act. Please review the Privacy Notice carefully before submitting any information through this form. If you do not consent to the terms of this Privacy Policy, please do not submit information to us through this form, and instead contact Human Resources at hr@washlaundry.com to inquire about the position.

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