US-Genius
Mclean, VA · On-site
A Genius makes sure customers are educated about repair options and Apple offerings, and performs repairs on all Apple products serviced in the store. A Genius excels in repairing relationships with ...
US-Genius
Mclean, VA · On-site
A Genius makes sure customers are educated about repair options and Apple offerings, and performs repairs on all Apple products serviced in the store. A Genius excels in repairing relationships with ...
Specialist: Seasonal, Part-time
$23 - $30.59/hr
Support your peers throughout the store as needed by sharing knowledge about Apple's products, services, and purchase options, and assist in offering ownership opportunities. Maintain accuracy and ...
Specialist: Seasonal, Part-time
$23 - $30.59/hr
Support your peers throughout the store as needed by sharing knowledge about Apple's products, services, and purchase options, and assist in offering ownership opportunities. Maintain accuracy and ...
Specialist: Seasonal, Part-time
$23 - $30.59/hr
Support your peers throughout the store as needed by sharing knowledge about Apple's products, services, and purchase options, and assist in offering ownership opportunities. Maintain accuracy and ...
Specialist: Seasonal, Part-time
$23 - $30.59/hr
Support your peers throughout the store as needed by sharing knowledge about Apple's products, services, and purchase options, and assist in offering ownership opportunities. Maintain accuracy and ...
Specialist: Seasonal, Part-time
$23 - $30.59/hr
Support your peers throughout the store as needed by sharing knowledge about Apple's products, services, and purchase options, and assist in offering ownership opportunities. Maintain accuracy and ...
Specialist: Seasonal, Part-time
$23 - $30.59/hr
Support your peers throughout the store as needed by sharing knowledge about Apple's products, services, and purchase options, and assist in offering ownership opportunities. Maintain accuracy and ...
Specialist: Seasonal, Part-time
$23 - $30.59/hr
Support your peers throughout the store as needed by sharing knowledge about Apple's products, services, and purchase options, and assist in offering ownership opportunities. Maintain accuracy and ...
Specialist: Seasonal, Part-time
$23 - $30.59/hr
Support your peers throughout the store as needed by sharing knowledge about Apple's products, services, and purchase options, and assist in offering ownership opportunities. Maintain accuracy and ...
US-Genius
Woodbridge, VA · On-site
A Genius makes sure customers are educated about repair options and Apple offerings, and performs repairs on all Apple products serviced in the store. A Genius excels in repairing relationships with ...
US-Genius
Woodbridge, VA · On-site
A Genius makes sure customers are educated about repair options and Apple offerings, and performs repairs on all Apple products serviced in the store. A Genius excels in repairing relationships with ...
Specialist: Seasonal, Part-time
$23 - $30.59/hr
Support your peers throughout the store as needed by sharing knowledge about Apple's products, services, and purchase options, and assist in offering ownership opportunities. Maintain accuracy and ...
Specialist: Seasonal, Part-time
$23 - $30.59/hr
Support your peers throughout the store as needed by sharing knowledge about Apple's products, services, and purchase options, and assist in offering ownership opportunities. Maintain accuracy and ...
Specialist: Seasonal, Part-time
$23 - $30.59/hr
Support your peers throughout the store as needed by sharing knowledge about Apple's products, services, and purchase options, and assist in offering ownership opportunities. Maintain accuracy and ...
Specialist: Seasonal, Part-time
$23 - $30.59/hr
Support your peers throughout the store as needed by sharing knowledge about Apple's products, services, and purchase options, and assist in offering ownership opportunities. Maintain accuracy and ...
Specialist: Seasonal, Part-time
$23 - $30.59/hr
Support your peers throughout the store as needed by sharing knowledge about Apple's products, services, and purchase options, and assist in offering ownership opportunities. Maintain accuracy and ...
Specialist: Seasonal, Part-time
$23 - $30.59/hr
Support your peers throughout the store as needed by sharing knowledge about Apple's products, services, and purchase options, and assist in offering ownership opportunities. Maintain accuracy and ...
You will create excitement and build knowledge around Apple through training and demonstrations by traveling to different stores within your community to deliver outstanding customer experiences. You ...
You will create excitement and build knowledge around Apple through training and demonstrations by traveling to different stores within your community to deliver outstanding customer experiences. You ...
Senior Manager
Washington, DC · On-site
$120 - $180/hr
You help drive your store's vision and purpose, develop other managers, and support the Store Leader with busi... Apple Retail is where the best of Apple comes together. We bring our expertise to ...
New
Senior Manager
Washington, DC · On-site
$120 - $180/hr
You help drive your store's vision and purpose, develop other managers, and support the Store Leader with busi... Apple Retail is where the best of Apple comes together. We bring our expertise to ...
New
US-Operations Specialist
Fairfax, VA · On-site
... the store by maintaining product availability for customers, completing inventory tasks, supporting the implementation and maintenance of Apple preservation standards, and delivering product to ...
US-Operations Specialist
Fairfax, VA · On-site
... the store by maintaining product availability for customers, completing inventory tasks, supporting the implementation and maintenance of Apple preservation standards, and delivering product to ...
US-Technical Specialist
Mclean, VA · On-site
... store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations. Preferred Qualifications You can: Demonstrate technical expertise of Apple products ...
US-Technical Specialist
Mclean, VA · On-site
... store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations. Preferred Qualifications You can: Demonstrate technical expertise of Apple products ...
US-Technical Specialist
Bethesda, MD · On-site
... store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations. Preferred Qualifications You can: Demonstrate technical expertise of Apple products ...
US-Technical Specialist
Bethesda, MD · On-site
... store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations. Preferred Qualifications You can: Demonstrate technical expertise of Apple products ...
US-Technical Specialist
Fairfax, VA · On-site
... store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations. Preferred Qualifications You can: Demonstrate technical expertise of Apple products ...
US-Technical Specialist
Fairfax, VA · On-site
... store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations. Preferred Qualifications You can: Demonstrate technical expertise of Apple products ...
US-Technical Specialist
Washington, DC · On-site
... store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations. Preferred Qualifications You can: Demonstrate technical expertise of Apple products ...
US-Technical Specialist
Washington, DC · On-site
... store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations. Preferred Qualifications You can: Demonstrate technical expertise of Apple products ...
US-Technical Expert
Washington, DC · On-site
$42K - $53K/yr
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do ... store, and reliably attend work as scheduled, in line with local laws and subject to any approved ...
US-Technical Expert
Washington, DC · On-site
$42K - $53K/yr
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do ... store, and reliably attend work as scheduled, in line with local laws and subject to any approved ...
US-Senior Manager
Washington, DC · On-site
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do ... You help drive your store's vision and purpose, develop other managers, and support the Store ...
US-Senior Manager
Washington, DC · On-site
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do ... You help drive your store's vision and purpose, develop other managers, and support the Store ...
These are not ordinary retail assignments-Apple stores demand a level of professionalism, poise, and presence that matches the world-class brand experience they're known for. We're looking for ...
These are not ordinary retail assignments-Apple stores demand a level of professionalism, poise, and presence that matches the world-class brand experience they're known for. We're looking for ...
High End Security Officer - Prior law enforcement/ Military
Washington, DC · On-site
$30 - $35/hr
These are not ordinary retail assignments-Apple stores demand a level of professionalism, poise, and presence that matches the world-class brand experience they're known for. We're looking for ...
High End Security Officer - Prior law enforcement/ Military
Washington, DC · On-site
$30 - $35/hr
These are not ordinary retail assignments-Apple stores demand a level of professionalism, poise, and presence that matches the world-class brand experience they're known for. We're looking for ...
Apple Store information
See Springfield, VA salary details
$11.80 - $13.28
4% of jobs
$13.28 - $14.77
2% of jobs
$14.77 - $16.25
11% of jobs
$16.87 is the 25th percentile. Wages below this are outliers.
$16.25 - $17.74
19% of jobs
$17.74 - $19.22
13% of jobs
The median wage is $19.47 / hr.
$19.22 - $20.70
6% of jobs
$20.70 - $22.19
9% of jobs
$22.19 - $23.67
9% of jobs
$24.13 is the 75th percentile. Wages above this are outliers.
$23.67 - $25.15
9% of jobs
$25.15 - $26.64
10% of jobs
$26.64 - $28.12
10% of jobs
$11
$20
$28
How much do apple store jobs pay per hour?
As of Aug 21, 2026, the average hourly pay for apple store in Springfield, VA is $20.85, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $25.10 per hour, depending on experience, location, and employer.
What is an Apple Store employee?
Apple Store employees are retail staff who work at Apple’s physical retail locations. Their roles typically include assisting customers with purchasing Apple products, providing technical support and troubleshooting, managing product displays, and offering information about Apple services. Employees can serve in various positions such as Specialists, Geniuses (technical support), Creatives (trainers), and leadership roles. They are trained to deliver excellent customer service and uphold Apple’s brand standards while helping customers with their technology needs.
What are the key skills and qualifications needed to thrive as an Apple Store specialist, and why are they important?
To thrive as an Apple Store Specialist, you need strong product knowledge, customer service skills, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems and Apple's proprietary devices and software is essential. Outstanding communication, teamwork, and problem-solving abilities help you connect with customers and colleagues. These skills ensure you can deliver memorable experiences, drive sales, and maintain Apple's high standard of customer satisfaction.
What are some common challenges faced by Apple Store employees, and how can they be addressed?
Apple Store employees often encounter challenges such as managing high customer traffic during product launches, adapting to rapidly changing technology, and balancing customer service with sales targets. Success in this role often requires strong communication skills, resilience under pressure, and ongoing learning to stay updated on Apple’s latest products and features. Teamwork and collaboration are essential, as employees frequently assist each other to ensure a seamless customer experience. Regular training and support from management help staff overcome these challenges and provide exceptional service.
What is the difference between Apple Store Specialist vs Apple Store Technician?
| Aspect | Apple Store Specialist | Apple Store Technician |
|---|---|---|
| Required Credentials | High school diploma or equivalent; Apple certifications | Apple certifications; technical training |
| Work Environment | Customer service-focused, retail setting | Technical repair and support, retail setting |
| Employer & Industry Usage | Apple retail stores, customer-facing roles | Apple retail stores, technical support roles |
| Common Search & Comparison | Customer service, sales, retail | Technical support, repairs, troubleshooting |
Apple Store Specialists focus on customer service and sales, assisting customers with product information and purchases. Apple Store Technicians handle technical repairs and troubleshooting of Apple devices. Both roles work in Apple retail stores but differ in their primary responsibilities and required skills.
Are Apple Store employees paid well?
Apple Store employees typically earn hourly wages that are competitive within the retail industry, with starting pay often above minimum wage and potential for raises with experience. Compensation may also include benefits such as employee discounts, health insurance, and opportunities for advancement, depending on location and role.
What are popular job titles related to Apple Store jobs in Springfield, VA?
For Apple Store jobs in Springfield, VA, the most frequently searched job titles are:
What job categories do people searching Apple Store jobs in Springfield, VA look for?
The top searched job categories for Apple Store jobs in Springfield, VA are:
What cities near Springfield, VA are hiring for Apple Store jobs?
Cities near Springfield, VA with the most Apple Store job openings:
Apple rating
8.0
Based on 677 frontline employees who took The Breakroom Quiz
7th of 30 rated technology retailers
Job description
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.
As a Genius, you combine extensive functional troubleshooting skills with an ability to inspire excitement for Apple's products and services. You deliver exceptional service and empower customers to get the most out of their Apple products and services. A Genius makes sure customers are educated about repair options and Apple offerings, and performs repairs on all Apple products serviced in the store.
A Genius excels in repairing relationships with customers and demonstrates the high standard of service and support in our retail stores. You enhance team knowledge by modeling exceptional service and educating and mentoring team members.
Description
Have extensive knowledge and stay up to date on all Apple products, services, and Genius Bar repair processes and procedures to support efficient and high-quality repairs.
Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple.
Troubleshoot, diagnose, repair, and resolve service concerns for Apple hardware and software.
Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy.
Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple.
Use extensive knowledge of hardware and software components to identify where technical concerns may originate from and educate others on the team.
Serve as a Mentor, resource, and positive role model for Genius Bar team members.
Support leadership in providing timely resolution to customer escalations.
Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor.
Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn.
Demonstrate Apple's values of inclusion and diversity in daily activities.
Minimum Qualifications
You should:
Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
Have experience in retail or sales, or related work experience.
Possess the visual inspection and fine motor skills to safely perform hardware repairs.
Have experience troubleshooting hardware and software issues in a customer service environment.
Preferred Qualifications
You can:
Demonstrate technical expertise of Apple products and services, including repairing devices.
Analyze problems and follow troubleshooting steps to identify the root cause of a technical issue.
Navigate customer service issues with care and strong interpersonal skills.
Apply an action-oriented mindset and sense of motivation to do what's best for the customer and Apple, often anticipating and adjusting for problems and roadblocks.
Work in a fast-paced environment, often under tight deadlines and pressure, while supporting multiple customers or hardware repairs at the same time.
Communicate effectively and tailor your communication style to different audiences.
Collaborate and motivate across the store and and among key partners to achieve individual and overall team goals.
Support and educate the broader team by sharing knowledge, experiences, and insights.
Frequently handle, lift, and move merchandise safely.
As a Genius, you combine extensive functional troubleshooting skills with an ability to inspire excitement for Apple's products and services. You deliver exceptional service and empower customers to get the most out of their Apple products and services. A Genius makes sure customers are educated about repair options and Apple offerings, and performs repairs on all Apple products serviced in the store.
A Genius excels in repairing relationships with customers and demonstrates the high standard of service and support in our retail stores. You enhance team knowledge by modeling exceptional service and educating and mentoring team members.
Description
Have extensive knowledge and stay up to date on all Apple products, services, and Genius Bar repair processes and procedures to support efficient and high-quality repairs.
Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple.
Troubleshoot, diagnose, repair, and resolve service concerns for Apple hardware and software.
Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy.
Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple.
Use extensive knowledge of hardware and software components to identify where technical concerns may originate from and educate others on the team.
Serve as a Mentor, resource, and positive role model for Genius Bar team members.
Support leadership in providing timely resolution to customer escalations.
Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor.
Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn.
Demonstrate Apple's values of inclusion and diversity in daily activities.
Minimum Qualifications
You should:
Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
Have experience in retail or sales, or related work experience.
Possess the visual inspection and fine motor skills to safely perform hardware repairs.
Have experience troubleshooting hardware and software issues in a customer service environment.
Preferred Qualifications
You can:
Demonstrate technical expertise of Apple products and services, including repairing devices.
Analyze problems and follow troubleshooting steps to identify the root cause of a technical issue.
Navigate customer service issues with care and strong interpersonal skills.
Apply an action-oriented mindset and sense of motivation to do what's best for the customer and Apple, often anticipating and adjusting for problems and roadblocks.
Work in a fast-paced environment, often under tight deadlines and pressure, while supporting multiple customers or hardware repairs at the same time.
Communicate effectively and tailor your communication style to different audiences.
Collaborate and motivate across the store and and among key partners to achieve individual and overall team goals.
Support and educate the broader team by sharing knowledge, experiences, and insights.
Frequently handle, lift, and move merchandise safely.
About Apple
Sourced by ZipRecruiter
Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Dynamic, intelligent people and inspiring, innovative technologies are the norm here. The people who work here have reinvented entire industries with all Apple Hardware products. The same real passion for innovation that goes into our products also applies to our practices strengthening our dedication to leave the world better than we found it.
Industry
Computer and electronic product manufacturing
Company size
10,000+ Employees
Headquarters location
Cupertino, CA, US
Year founded
1976