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Apple Retail Store Jobs in Virginia (NOW HIRING)

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Apple Retail Store information

See Virginia salary details

$10

$14

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How much do apple retail store jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for apple retail store in Virginia is $14.46, according to ZipRecruiter salary data. Most workers in this role earn between $13.37 and $14.76 per hour, depending on experience, location, and employer.

What are some common challenges faced by team members in an Apple Retail Store, and how are they typically addressed?

Team members in an Apple Retail Store often encounter fast-paced work environments, high customer traffic, and the need to stay up-to-date with the latest Apple products and technologies. To address these challenges, Apple provides extensive onboarding, continuous training, and encourages collaboration among team members. Regular team meetings and open communication with managers also help staff share best practices and support one another in delivering exceptional customer experiences.

What is the difference between Apple Retail Store vs Apple Customer Service Representative?

AspectApple Retail StoreApple Customer Service Representative
Required CredentialsHigh school diploma or equivalent; retail experience helpfulHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentPhysical retail store, face-to-face customer interactionCall center or remote support, phone or chat communication
Employer & Industry UsageApple retail locations worldwideApple support centers, customer service channels
Common Search & ComparisonIn-store sales, product demos, troubleshootingRemote troubleshooting, technical support, issue resolution

Apple Retail Store roles involve direct customer interaction in physical locations, focusing on sales and product assistance. In contrast, Apple Customer Service Representatives primarily work remotely, providing technical support via phone or chat. Both roles require strong communication skills and familiarity with Apple products, but differ mainly in work environment and daily tasks.

What does an Apple Retail Store employee do?

Apple Retail Store employees are customer service and sales professionals who work in Apple’s retail locations. They assist customers with product questions, troubleshooting, and purchases, as well as provide guidance and technical support for Apple devices. Employees may specialize in areas such as sales, technical support (Genius Bar), or training (Today at Apple sessions). Their goal is to deliver a high-quality, personalized experience to every customer who visits the store.

What are the key skills and qualifications needed to thrive as an Apple Retail Store specialist?

To thrive as an Apple Retail Store Specialist, you need strong product knowledge, customer service skills, and typically a high school diploma or equivalent. Familiarity with Apple operating systems, POS systems, and inventory management tools is commonly required. Outstanding communication, active listening, and problem-solving abilities help you connect with customers and resolve their concerns. These skills ensure a premium customer experience, drive sales, and uphold Apple's brand reputation in a fast-paced retail environment.
What are popular job titles related to Apple Retail Store jobs in Virginia? For Apple Retail Store jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Apple Retail Store jobs in Virginia look for? The top searched job categories for Apple Retail Store jobs in Virginia are:
What cities in Virginia are hiring for Apple Retail Store jobs? Cities in Virginia with the most Apple Retail Store job openings:
Infographic showing various Apple Retail Store job openings in Virginia as of August 2026, with employment types broken down into 69% Full Time, 29% Part Time, 1% Temporary, and 1% Contract. Highlights an 100% Physical job distribution, with an average salary of $30,077 per year, or $14.5 per hour.

Retail Store Associates and Stockers - 397

Big Lots

Norfolk, VA

$13.50 - $15.50/hr

Full-time

Re-posted 26 days ago


Big Lots rating

5.0

Company rating: 5.0 out of 10

Based on 151 frontline employees who took The Breakroom Quiz

605th of 732 rated retailers


Job description

Description

Ready to join our BIG family? Text "BIG LOTS" to 97211 to schedule an interview.

When you join our team, you’ll enjoy extra savings with a 20% discount on almost everything in store – even food! And a 30% discount on Indoor and Outdoor furniture. Additional benefits include a same day pay option (hourly associates only), discounts on Apple products, Verizon, AT&T services, and more!  For More information about benefits, see https://www.biglots.com/corporate/careers/benefits.

Performs general store operational duties including cashiering, customer service, truck unloading, stocking, merchandise recovery, and light cleaning or maintenance as assigned.

1.    Greets and assists customers as needed in order to maintain the highest level of customer service.
2.    Maintains and operates point-of-sale systems efficiently and accurately.
3.    Drives customer loyalty program participation, including sign ups and rewards processing at check-out.
4.    Participates in the freight flow process including truck unloading, stocking, merchandise presentation and recovery.
5.    Participates in furniture department operations including carry-outs and display assembly as needed.
6.    Maintains appearance of the store’s interior and exterior to company standards including light maintenance duties and cleaning.
7.    Performs daily front-end maintenance including check stand cleanliness, replenishment of merchandise and supplies and floor safety.
8.    Performs other tasks as assigned by Store Leadership, such as cart retrieval, shrink control and safety-related tasks.


Qualification

1.    Must be at least 16 years of age.
2.    Strong customer service and communication skills required.
3.    Ability to work a flexible work schedule including nights, weekends and holidays required.
4.    Prior retail experience preferred.
5.    Previous experience operating a cash register preferred.
6.    Ability to lift, carry, push, and pull a minimum of 50 pounds required. Ability to unload freight, to move product on and off of store shelves, to walk, stand, bend, stoop, or kneel for long periods of time, and to move freely throughout store on a continual basis required.
7.    Basic English literacy and math skills required.

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.


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About Big Lots

Sourced by ZipRecruiter

Big Lots, headquartered in Westerville, Ohio, US, is a distinctive and diversified retail corporation. Operating in the retail industry, the company's core businesses involve offering an extensive range of merchandise such as furniture, seasonal items, consumables, soft home products, electronics, and accessories. Big Lots was founded in 1967 under the name Consolidated Stores Corporation until it was officially renamed Big Lots Inc. in 2001. The corporation's mission focuses on making a difference in the communities they serve by delivering surprising values every day. In line with this, Big Lots takes pride in their continued commitment to responsible retailing which includes their steadfast embrace of their corporate social responsibility.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Westerville, OH, US

Year founded

1967