US-Genius
Franklin, TN · On-site
A Genius makes sure customers are educated about repair options and Apple offerings, and performs repairs on all Apple products serviced in the store. A Genius excels in repairing relationships with ...
US-Genius
Franklin, TN · On-site
A Genius makes sure customers are educated about repair options and Apple offerings, and performs repairs on all Apple products serviced in the store. A Genius excels in repairing relationships with ...
US-Genius
Saint Louis, MO · On-site
A Genius makes sure customers are educated about repair options and Apple offerings, and performs repairs on all Apple products serviced in the store. A Genius excels in repairing relationships with ...
US-Genius
Saint Louis, MO · On-site
A Genius makes sure customers are educated about repair options and Apple offerings, and performs repairs on all Apple products serviced in the store. A Genius excels in repairing relationships with ...
US-Genius
Nashville, TN · On-site
A Genius makes sure customers are educated about repair options and Apple offerings, and performs repairs on all Apple products serviced in the store. A Genius excels in repairing relationships with ...
US-Genius
Nashville, TN · On-site
A Genius makes sure customers are educated about repair options and Apple offerings, and performs repairs on all Apple products serviced in the store. A Genius excels in repairing relationships with ...
US-Genius
Huntersville, NC · On-site
A Genius makes sure customers are educated about repair options and Apple offerings, and performs repairs on all Apple products serviced in the store. A Genius excels in repairing relationships with ...
US-Genius
Huntersville, NC · On-site
A Genius makes sure customers are educated about repair options and Apple offerings, and performs repairs on all Apple products serviced in the store. A Genius excels in repairing relationships with ...
US-Technical Expert
Virginia Beach, VA · On-site
$35K - $44K/yr
You perform repairs on iPhone and other Apple products as required and make sure customers are educated about repair options and Apple products and services. A Technical Expert exemplifies a skilled ...
US-Technical Expert
Virginia Beach, VA · On-site
$35K - $44K/yr
You perform repairs on iPhone and other Apple products as required and make sure customers are educated about repair options and Apple products and services. A Technical Expert exemplifies a skilled ...
US-Genius
Holyoke, MA · On-site
A Genius makes sure customers are educated about repair options and Apple offerings, and performs repairs on all Apple products serviced in the store. A Genius excels in repairing relationships with ...
US-Genius
Holyoke, MA · On-site
A Genius makes sure customers are educated about repair options and Apple offerings, and performs repairs on all Apple products serviced in the store. A Genius excels in repairing relationships with ...
US-Technical Expert
New York, NY · On-site
$41K - $51K/yr
You perform repairs on iPhone and other Apple products as required and make sure customers are educated about repair options and Apple products and services. A Technical Expert exemplifies a skilled ...
US-Technical Expert
New York, NY · On-site
$41K - $51K/yr
You perform repairs on iPhone and other Apple products as required and make sure customers are educated about repair options and Apple products and services. A Technical Expert exemplifies a skilled ...
US-Genius
Woodbridge, VA · On-site
A Genius makes sure customers are educated about repair options and Apple offerings, and performs repairs on all Apple products serviced in the store. A Genius excels in repairing relationships with ...
US-Genius
Woodbridge, VA · On-site
A Genius makes sure customers are educated about repair options and Apple offerings, and performs repairs on all Apple products serviced in the store. A Genius excels in repairing relationships with ...
US-Genius
Reston, VA · On-site
A Genius makes sure customers are educated about repair options and Apple offerings, and performs repairs on all Apple products serviced in the store. A Genius excels in repairing relationships with ...
US-Genius
Reston, VA · On-site
A Genius makes sure customers are educated about repair options and Apple offerings, and performs repairs on all Apple products serviced in the store. A Genius excels in repairing relationships with ...
US-Genius
Des Peres, MO · On-site
A Genius makes sure customers are educated about repair options and Apple offerings, and performs repairs on all Apple products serviced in the store. A Genius excels in repairing relationships with ...
US-Genius
Des Peres, MO · On-site
A Genius makes sure customers are educated about repair options and Apple offerings, and performs repairs on all Apple products serviced in the store. A Genius excels in repairing relationships with ...
Device Repair Specialist
Maryville, MO · On-site
$17.50 - $21.25/hr
Device Repair Specialist Device Repair Specialists will be responsible for configuring, repairing ... Apple iOS * Android OS * Strong knowledge of one or more operating systems * Windows 7/10 * Linux
Device Repair Specialist
Maryville, MO · On-site
$17.50 - $21.25/hr
Device Repair Specialist Device Repair Specialists will be responsible for configuring, repairing ... Apple iOS * Android OS * Strong knowledge of one or more operating systems * Windows 7/10 * Linux
US-Technical Specialist
Orland Park, IL · On-site
A Technical Specialist also makes sure customers are educated about repair options and Apple products and services. Description Develop knowledge and stay up to date on Apple products, services, and ...
US-Technical Specialist
Orland Park, IL · On-site
A Technical Specialist also makes sure customers are educated about repair options and Apple products and services. Description Develop knowledge and stay up to date on Apple products, services, and ...
US-Genius
Anchorage, AK · On-site
A Genius makes sure customers are educated about repair options and Apple offerings, and performs repairs on all Apple products serviced in the store. A Genius excels in repairing relationships with ...
US-Genius
Anchorage, AK · On-site
A Genius makes sure customers are educated about repair options and Apple offerings, and performs repairs on all Apple products serviced in the store. A Genius excels in repairing relationships with ...
US-Technical Specialist
Minneapolis, MN · On-site
A Technical Specialist also makes sure customers are educated about repair options and Apple products and services. Description Develop knowledge and stay up to date on Apple products, services, and ...
US-Technical Specialist
Minneapolis, MN · On-site
A Technical Specialist also makes sure customers are educated about repair options and Apple products and services. Description Develop knowledge and stay up to date on Apple products, services, and ...
US-Technical Specialist
Roseville, MN · On-site
A Technical Specialist also makes sure customers are educated about repair options and Apple products and services. Description Develop knowledge and stay up to date on Apple products, services, and ...
US-Technical Specialist
Roseville, MN · On-site
A Technical Specialist also makes sure customers are educated about repair options and Apple products and services. Description Develop knowledge and stay up to date on Apple products, services, and ...
US-Technical Specialist
Ardmore, PA · On-site
A Technical Specialist also makes sure customers are educated about repair options and Apple products and services. Description Develop knowledge and stay up to date on Apple products, services, and ...
US-Technical Specialist
Ardmore, PA · On-site
A Technical Specialist also makes sure customers are educated about repair options and Apple products and services. Description Develop knowledge and stay up to date on Apple products, services, and ...
US-Technical Specialist
Freehold, NJ · On-site
A Technical Specialist also makes sure customers are educated about repair options and Apple products and services. Description Develop knowledge and stay up to date on Apple products, services, and ...
US-Technical Specialist
Freehold, NJ · On-site
A Technical Specialist also makes sure customers are educated about repair options and Apple products and services. Description Develop knowledge and stay up to date on Apple products, services, and ...
US-Technical Specialist
Cherry Hill, NJ · On-site
A Technical Specialist also makes sure customers are educated about repair options and Apple products and services. Description Develop knowledge and stay up to date on Apple products, services, and ...
US-Technical Specialist
Cherry Hill, NJ · On-site
A Technical Specialist also makes sure customers are educated about repair options and Apple products and services. Description Develop knowledge and stay up to date on Apple products, services, and ...
US-Technical Specialist
Lake Grove, NY · On-site
A Technical Specialist also makes sure customers are educated about repair options and Apple products and services. Description Develop knowledge and stay up to date on Apple products, services, and ...
US-Technical Specialist
Lake Grove, NY · On-site
A Technical Specialist also makes sure customers are educated about repair options and Apple products and services. Description Develop knowledge and stay up to date on Apple products, services, and ...
US-Technical Specialist
Madison, WI · On-site
A Technical Specialist also makes sure customers are educated about repair options and Apple products and services. Description Develop knowledge and stay up to date on Apple products, services, and ...
US-Technical Specialist
Madison, WI · On-site
A Technical Specialist also makes sure customers are educated about repair options and Apple products and services. Description Develop knowledge and stay up to date on Apple products, services, and ...
Apple Repair information
See salary details
$10.82 - $12.04
1% of jobs
$12.04 - $13.26
4% of jobs
$13.26 - $14.49
10% of jobs
$15.15 is the 25th percentile. Wages below this are outliers.
$14.49 - $15.71
18% of jobs
The median wage is $16.77 / hr.
$15.71 - $16.94
19% of jobs
$16.94 - $18.16
20% of jobs
$18.40 is the 75th percentile. Wages above this are outliers.
$18.16 - $19.38
10% of jobs
$19.38 - $20.61
6% of jobs
$20.61 - $21.83
5% of jobs
$21.83 - $23.06
3% of jobs
$23.06 - $24.28
2% of jobs
$10
$17
$24
How much do apple repair jobs pay per hour?
As of Jul 14, 2026, the average hourly pay for apple repair in the United States is $17.41, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.
Is it hard to get hired by Apple?
Getting hired as an Apple Repair technician can be competitive, requiring technical skills, customer service experience, and relevant certifications such as Apple Certified Mac Technician or Apple Certified iOS Technician. The hiring process often involves multiple interviews and assessments to evaluate technical knowledge and problem-solving abilities.
What are the most common challenges faced by Apple Repair technicians, and how can job seekers prepare for them?
Apple Repair technicians often encounter challenges such as diagnosing complex hardware and software issues, keeping up with frequent product updates, and managing customer expectations regarding repair times and data security. To prepare, job seekers should develop strong troubleshooting skills, stay current with Apple’s latest technologies, and cultivate clear communication abilities to explain repair processes to customers. Hands-on experience with Apple devices and certifications, like Apple Certified Mac Technician (ACMT), can also help applicants stand out and handle these challenges effectively.
What does an Apple Repair technician do?
An Apple Repair technician is responsible for diagnosing, troubleshooting, and repairing Apple products such as iPhones, iPads, MacBooks, and other devices. They handle both hardware and software issues, including screen replacements, battery changes, water damage repairs, and system updates. These technicians use specialized tools and follow Apple's guidelines to ensure repairs are performed to high standards. They may work at authorized Apple service providers, Apple Stores, or independent repair shops.
What are the key skills and qualifications needed to thrive as an Apple Repair Technician, and why are they important?
To thrive as an Apple Repair Technician, you need a solid understanding of electronics, troubleshooting skills, and familiarity with Apple devices, often supported by certifications such as Apple Certified Macintosh Technician (ACMT). Technicians commonly use diagnostic tools, specialized repair software, and Apple’s proprietary systems to assess and fix hardware or software issues. Strong attention to detail, customer service skills, and effective communication help build trust and ensure positive client experiences. These skills are vital for delivering accurate repairs, maintaining device integrity, and upholding Apple's quality standards.
How to become an Apple repair tech?
To become an Apple repair technician, you typically need technical training in electronics or computer repair, familiarity with Apple products, and certification such as Apple's Certified iOS Technician or Apple Certified Mac Technician. Gaining hands-on experience through internships or entry-level repair roles can also be beneficial. Strong problem-solving skills and attention to detail are essential for success in this role.
What are Apple Repair people called?
Apple Repair technicians are commonly referred to as Apple Certified Technicians or Apple Authorized Service Providers. They are trained to diagnose, repair, and maintain Apple devices, often holding certifications such as Apple Certified Mac Technician (ACMT) or Apple Certified iOS Technician (ACiT).
How much do Apple technicians get?
Apple technicians typically earn between $15 and $25 per hour, depending on experience, location, and certification level. Entry-level technicians may start at the lower end, while experienced or certified technicians can earn higher wages and additional benefits.
What is the difference between Apple Repair vs Smartphone Technician?
| Aspect | Apple Repair | Smartphone Technician |
|---|---|---|
| Certifications | Apple Certified Technicians, general electronics certifications | Manufacturer-specific certifications, general electronics certifications |
| Work Environment | Authorized Apple stores, repair shops, service centers | Independent repair shops, electronics stores, service centers |
| Industry Usage | Primarily Apple products, specialized in iPhones, iPads, Macs | Various smartphone brands, including Android and iPhones |
| Common Search Intent | Apple device repairs, authorized service, troubleshooting | General smartphone repairs, screen replacements, diagnostics |
Apple Repair specialists focus specifically on Apple products, often working in authorized service centers with specialized training. Smartphone Technicians handle repairs across multiple brands, including Apple, and may work in independent shops or larger electronics stores. While both roles require electronics repair skills and certifications, Apple Repair professionals are more specialized in Apple devices, whereas Smartphone Technicians have broader brand experience.
More about Apple Repair jobs
What cities are hiring for Apple Repair jobs? Cities with the most Apple Repair job openings:
What states have the most Apple Repair jobs? States with the most job openings for Apple Repair jobs include:
Apple rating
8.1
Based on 670 frontline employees who took The Breakroom Quiz
5th of 30 rated technology retailers
Job description
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.
As a Genius, you combine extensive functional troubleshooting skills with an ability to inspire excitement for Apple's products and services. You deliver exceptional service and empower customers to get the most out of their Apple products and services. A Genius makes sure customers are educated about repair options and Apple offerings, and performs repairs on all Apple products serviced in the store.
A Genius excels in repairing relationships with customers and demonstrates the high standard of service and support in our retail stores. You enhance team knowledge by modeling exceptional service and educating and mentoring team members.
Description
Have extensive knowledge and stay up to date on all Apple products, services, and Genius Bar repair processes and procedures to support efficient and high-quality repairs.
Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple.
Troubleshoot, diagnose, repair, and resolve service concerns for Apple hardware and software.
Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy.
Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple.
Use extensive knowledge of hardware and software components to identify where technical concerns may originate from and educate others on the team.
Serve as a Mentor, resource, and positive role model for Genius Bar team members.
Support leadership in providing timely resolution to customer escalations.
Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor.
Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn.
Demonstrate Apple's values of inclusion and diversity in daily activities.
Minimum Qualifications
You should:
Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
Have experience in retail or sales, or related work experience.
Possess the visual inspection and fine motor skills to safely perform hardware repairs.
Have experience troubleshooting hardware and software issues in a customer service environment.
Preferred Qualifications
You can:
Demonstrate technical expertise of Apple products and services, including repairing devices.
Analyze problems and follow troubleshooting steps to identify the root cause of a technical issue.
Navigate customer service issues with care and strong interpersonal skills.
Apply an action-oriented mindset and sense of motivation to do what's best for the customer and Apple, often anticipating and adjusting for problems and roadblocks.
Work in a fast-paced environment, often under tight deadlines and pressure, while supporting multiple customers or hardware repairs at the same time.
Communicate effectively and tailor your communication style to different audiences.
Collaborate and motivate across the store and and among key partners to achieve individual and overall team goals.
Support and educate the broader team by sharing knowledge, experiences, and insights.
Frequently handle, lift, and move merchandise safely.
As a Genius, you combine extensive functional troubleshooting skills with an ability to inspire excitement for Apple's products and services. You deliver exceptional service and empower customers to get the most out of their Apple products and services. A Genius makes sure customers are educated about repair options and Apple offerings, and performs repairs on all Apple products serviced in the store.
A Genius excels in repairing relationships with customers and demonstrates the high standard of service and support in our retail stores. You enhance team knowledge by modeling exceptional service and educating and mentoring team members.
Description
Have extensive knowledge and stay up to date on all Apple products, services, and Genius Bar repair processes and procedures to support efficient and high-quality repairs.
Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple.
Troubleshoot, diagnose, repair, and resolve service concerns for Apple hardware and software.
Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy.
Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple.
Use extensive knowledge of hardware and software components to identify where technical concerns may originate from and educate others on the team.
Serve as a Mentor, resource, and positive role model for Genius Bar team members.
Support leadership in providing timely resolution to customer escalations.
Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor.
Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn.
Demonstrate Apple's values of inclusion and diversity in daily activities.
Minimum Qualifications
You should:
Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
Have experience in retail or sales, or related work experience.
Possess the visual inspection and fine motor skills to safely perform hardware repairs.
Have experience troubleshooting hardware and software issues in a customer service environment.
Preferred Qualifications
You can:
Demonstrate technical expertise of Apple products and services, including repairing devices.
Analyze problems and follow troubleshooting steps to identify the root cause of a technical issue.
Navigate customer service issues with care and strong interpersonal skills.
Apply an action-oriented mindset and sense of motivation to do what's best for the customer and Apple, often anticipating and adjusting for problems and roadblocks.
Work in a fast-paced environment, often under tight deadlines and pressure, while supporting multiple customers or hardware repairs at the same time.
Communicate effectively and tailor your communication style to different audiences.
Collaborate and motivate across the store and and among key partners to achieve individual and overall team goals.
Support and educate the broader team by sharing knowledge, experiences, and insights.
Frequently handle, lift, and move merchandise safely.
About Apple
Sourced by ZipRecruiter
Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Dynamic, intelligent people and inspiring, innovative technologies are the norm here. The people who work here have reinvented entire industries with all Apple Hardware products. The same real passion for innovation that goes into our products also applies to our practices strengthening our dedication to leave the world better than we found it.
Industry
Computer and electronic product manufacturing
Company size
10,000+ Employees
Headquarters location
Cupertino, CA, US
Year founded
1976