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Apple Repair Jobs (NOW HIRING)

Detroit IT

Apple Support Specialist

Troy, MI · On-site

... repair including hard drive and memory upgrades. Qualifications • Must have excellent verbal and written communications skills, as you will be working in a customer service environment. • ...

Apple

US-Technical Expert

Wauwatosa, WI · On-site

$36K - $45K/yr

You perform repairs on iPhone and other Apple products as required and make sure customers are educated about repair options and Apple products and services...A Technical Expert exemplifies a skilled ...

Apple

US-Genius

Richmond, VA · On-site

A Genius makes sure customers are educated about repair options and Apple offerings, and performs repairs on all Apple products serviced in the store. ..A Genius excels in repairing relationships ...

Apple

US-Genius

Mclean, VA · On-site

A Genius makes sure customers are educated about repair options and Apple offerings, and performs repairs on all Apple products serviced in the store. ..A Genius excels in repairing relationships ...

Apple

US-Genius

Reston, VA · On-site

A Genius makes sure customers are educated about repair options and Apple offerings, and performs repairs on all Apple products serviced in the store. ..A Genius excels in repairing relationships ...

Apple

US-Genius

Fairfax, VA · On-site

A Genius makes sure customers are educated about repair options and Apple offerings, and performs repairs on all Apple products serviced in the store. ..A Genius excels in repairing relationships ...

Apple

US-Technical Expert

Virginia Beach, VA

$33K - $41K/yr

You perform repairs on iPhone and other Apple products as required and make sure customers are educated about repair options and Apple products and services. A Technical Expert exemplifies a skilled ...

Apple

US-Technical Expert

Philadelphia, PA · On-site

$37K - $47K/yr

You perform repairs on iPhone and other Apple products as required and make sure customers are educated about repair options and Apple products and services...A Technical Expert exemplifies a skilled ...

Apple

US-Technical Expert

Charleston, SC · On-site

$35K - $44K/yr

You perform repairs on iPhone and other Apple products as required and make sure customers are educated about repair options and Apple products and services...A Technical Expert exemplifies a skilled ...

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Apple Repair information

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$10

$17

$24

How much do apple repair jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for apple repair in the United States is $17.41, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

Is it hard to get hired by Apple?

Getting hired as an Apple Repair technician can be competitive, as the company seeks candidates with technical skills, customer service experience, and relevant certifications like Apple Certified Technician. The hiring process often involves multiple interviews and assessments to evaluate technical knowledge and problem-solving abilities.

How to become an Apple certified repairer?

To become an Apple certified repairer, you need to complete Apple's official training programs and pass certification exams such as the Apple Certified iOS Technician or Apple Certified Mac Technician. These certifications validate your skills in diagnosing and repairing Apple devices and often require hands-on experience and ongoing training to maintain certification status.

What are the most common challenges faced by Apple Repair technicians, and how can job seekers prepare for them?

Apple Repair technicians often encounter challenges such as diagnosing complex hardware and software issues, keeping up with frequent product updates, and managing customer expectations regarding repair times and data security. To prepare, job seekers should develop strong troubleshooting skills, stay current with Apple’s latest technologies, and cultivate clear communication abilities to explain repair processes to customers. Hands-on experience with Apple devices and certifications, like Apple Certified Mac Technician (ACMT), can also help applicants stand out and handle these challenges effectively.

What does an Apple Repair technician do?

An Apple Repair technician is responsible for diagnosing, troubleshooting, and repairing Apple products such as iPhones, iPads, MacBooks, and other devices. They handle both hardware and software issues, including screen replacements, battery changes, water damage repairs, and system updates. These technicians use specialized tools and follow Apple's guidelines to ensure repairs are performed to high standards. They may work at authorized Apple service providers, Apple Stores, or independent repair shops.

What are the key skills and qualifications needed to thrive as an Apple Repair Technician, and why are they important?

To thrive as an Apple Repair Technician, you need a solid understanding of electronics, troubleshooting skills, and familiarity with Apple devices, often supported by certifications such as Apple Certified Macintosh Technician (ACMT). Technicians commonly use diagnostic tools, specialized repair software, and Apple’s proprietary systems to assess and fix hardware or software issues. Strong attention to detail, customer service skills, and effective communication help build trust and ensure positive client experiences. These skills are vital for delivering accurate repairs, maintaining device integrity, and upholding Apple's quality standards.

Does Apple still allow work from home?

Apple Repair technicians and support roles typically require on-site work at Apple stores or service centers, with limited options for remote work. Some corporate roles within Apple may offer remote or hybrid arrangements, but technical repair positions generally need physical presence to perform device diagnostics and repairs.

What are Apple Repair people called?

Apple Repair technicians are commonly referred to as Apple Certified Technicians or Apple Geniuses. They are trained to diagnose, repair, and service Apple devices, often working in Apple Stores or authorized service providers and holding certifications such as Apple Certified Mac Technician (ACMT) or Apple Certified iOS Technician (ACiT).

What is the difference between Apple Repair vs Smartphone Technician?

AspectApple RepairSmartphone Technician
CertificationsApple Certified Technicians, general electronics certificationsManufacturer-specific certifications, general electronics certifications
Work EnvironmentAuthorized Apple stores, repair shops, service centersIndependent repair shops, electronics stores, service centers
Industry UsagePrimarily Apple products, specialized in iPhones, iPads, MacsVarious smartphone brands, including Android and iPhones
Common Search IntentApple device repairs, authorized service, troubleshootingGeneral smartphone repairs, screen replacements, diagnostics

Apple Repair specialists focus specifically on Apple products, often working in authorized service centers with specialized training. Smartphone Technicians handle repairs across multiple brands, including Apple, and may work in independent shops or larger electronics stores. While both roles require electronics repair skills and certifications, Apple Repair professionals are more specialized in Apple devices, whereas Smartphone Technicians have broader brand experience.

More about Apple Repair jobs
What cities are hiring for Apple Repair jobs? Cities with the most Apple Repair job openings:
What states have the most Apple Repair jobs? States with the most job openings for Apple Repair jobs include:
Apple Repair jobs near you
Apple Support Specialist

Apple Support Specialist

Detroit IT

Troy, MI • On-site

Full-time

Posted 19 days ago

Job description

Company Description
Detroit IT provides IT services to businesses throughout Metro Detroit and Southeastern Michigan. We provide Exchange server support, Office 365 migrations, ongoing remote support, a fully staffed Helpdesk, managed IT services, and consulting that help keep your business running efficiently.
Job Description
Job Summary:
MacDetroit, a new division of DetroitIT, is seeking an Apple Support Specialist to support our Apple managed services clients.
Job Responsibilities:
• Accept and respond to end-user support tickets and projects according to client contract, processes and policies, within the appropriate contracted timeframes.
• Provide onsite and remote desktop support for OSX clients 10.4 to to 10.9.
• User account setup using local, open directory and active directory.
• Migration of user data from system to system.
• Imaging of Mac's using Netboot/Netimage or similar product such as Casper.
• Keep clients up to date utilizing apple remote desktop, Filewave and Apple Remote Desktop.
• Basic hardware repair including hard drive and memory upgrades.
Qualifications
• Must have excellent verbal and written communications skills, as you will be working in a customer service environment.
• Advanced knowledge of Macintosh (Mac OSX server), OS installation, OSX configuration and trouble shooting, Apple Remote Desktop, cloning OSX desktop, and other Apple end-user products and support elements.
• Ability to travel to and from clients sites.
• Bachelor's Degree in an IT related field (preferred).
• Apple Certifications at OS level (minimally) and hardware level.
• Basic computer hardware repair experience.
• Daily reporting to clients.
• Tracking time and job notes in job ticketing system and time tracking software.
Notes:
• This candidate will be tested on his/her technical experience and ability with Apple devices and environment support.
• If you do not have Apple Macintosh experience AND certifications, please DO NOT apply for this job.
Additional Information
All your information will be kept confidential according to EEO guidelines.

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