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Apple Pro Jobs in Texas (NOW HIRING)

Apple's Silicon Engineering Group (SEG) designs high-performance, low power microprocessors that power our innovative products, including the iPhone, iPad, Watch, Vision Pro, and Mac. We are looking ...

Apple's Silicon Engineering Group (SEG) designs high-performance, low power microprocessors that power our innovative products, including the iPhone, iPad, Watch, Vision Pro, and Mac. We are looking ...

Apple's Silicon Engineering Group (SEG) designs high-performance, low power microprocessors that power our innovative products, including the iPhone, iPad, Watch, Vision Pro, and Mac. We are looking ...

Apple's Silicon Engineering Group (SEG) designs high-performance, low power microprocessors that power our innovative products, including the iPhone, iPad, Watch, Vision Pro, and Mac. We are looking ...

Apple's Silicon Engineering Group (SEG) designs high-performance, low power microprocessors that power our innovative products, including the iPhone, iPad, Watch, Vision Pro, and Mac. We are looking ...

Apple's Silicon Engineering Group (SEG) designs high-performance, low power microprocessors that power our innovative products, including the iPhone, iPad, Watch, Vision Pro, and Mac. We are looking ...

Apple's Silicon Engineering Group (SEG) designs high-performance, low power microprocessors that power our innovative products, including the iPhone, iPad, Watch, Vision Pro, and Mac. We are looking ...

Apple's Silicon Engineering Group (SEG) designs high-performance, low power microprocessors that power our innovative products, including the iPhone, iPad, Watch, Vision Pro, and Mac. We are looking ...

Apple's Silicon Engineering Group (SEG) designs high-performance, low power microprocessors that power our innovative products, including the iPhone, iPad, Watch, Vision Pro, and Mac. We are looking ...

Apple's Silicon Engineering Group (SEG) designs high-performance, low power microprocessors that power our innovative products, including the iPhone, iPad, Watch, Vision Pro, and Mac. We are looking ...

Product line assignments will be made at the time of hire in any of Apple's multibillion-dollar businesses, including Mac, Watch, iPad, iPhone, Vision Pro, and Accessories. Description The AMR ...

Product line assignments will be made at the time of hire in any of Apple's multibillion-dollar businesses, including Mac, Watch, iPad, iPhone, Vision Pro, and Accessories. Description The AMR ...

At Apple, new ideas have a way of becoming great products, services, and customer experiences very ... Pro-active in researching applicable global laws and regulations and drive improvements with ...

Showing results 21-40

Apple Pro information

What is an Apple Pro?

Apple Pros are in-store experts at Apple retail locations who provide personalized product advice, technical support, and training to customers. They are well-versed in Apple products and services, helping customers choose the right devices and teaching them how to get the most out of their purchases. Apple Pros also assist with troubleshooting and can guide users on software or hardware issues. Their goal is to create a positive and informative experience for every customer.

What are some unique challenges faced by Apple Pros when assisting customers in-store?

Apple Pros often encounter the challenge of balancing technical expertise with exceptional customer service. They must quickly diagnose a variety of technical issues across multiple Apple devices while ensuring customers feel heard and supported. Additionally, Apple Pros need to stay up-to-date with the latest product releases and software updates to provide accurate advice. Working in a fast-paced retail environment requires strong communication and multitasking skills, as they frequently collaborate with other team members, such as Geniuses and Specialists, to deliver a seamless customer experience.

What are the key skills and qualifications needed to thrive as an Apple Pro, and why are they important?

To thrive as an Apple Pro, you need in-depth knowledge of Apple products, troubleshooting expertise, and a background in technical support or customer service, often supported by relevant certifications like Apple Certified Mac Technician (ACMT). Familiarity with diagnostic tools, Apple’s internal systems, and inventory management software is typically required. Excellent communication, patience, and problem-solving skills help deliver exceptional customer experiences. These abilities are crucial to ensuring customer satisfaction, swift issue resolution, and ongoing loyalty to the Apple brand.

What is the difference between Apple Pro vs Apple Technician?

AspectApple ProApple Technician
CredentialsCertifications like Apple Certified ProApple Certified Technician
Work EnvironmentCreative, professional settings, often in media or educationTechnical repair shops, retail stores
Industry UsageMedia production, education, creative industriesDevice repair, technical support

Apple Pro roles focus on creative and professional use of Apple products, requiring specialized certifications and working in media or educational environments. Apple Technicians primarily handle device repairs and technical support, often in retail or repair shops. While both roles involve Apple products, their responsibilities and work settings differ significantly.

What job categories do people searching Apple Pro jobs in Texas look for?

The top searched job categories for Apple Pro jobs in Texas are:

Infographic showing various Apple Pro job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 15% Part Time, 4% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.

Solutions Architect, AppleCare Technologies

Apple

Austin, TX • On-site

$175K - $263K/yr

Full-time

Medical, Dental, Retirement

Re-posted 11 days ago


Apple rating

8.1

Company rating: 8.1 out of 10

Based on 679 frontline employees who took The Breakroom Quiz

6th of 30 rated technology retailers


Job description

Thinking differently is not just a slogan; it’s what allows Apple to continually provide our customers with the best products and support services.
As a Solutions Architect, you’ll serve as a strategic advisor and liaison between our business and Information Systems and Technology (IS&T) partners. You’ll provide guidance and advice to AppleCare leadership on today’s problems and also suggest solutions and strategies to position AppleCare to meet the demands of tomorrow’s challenges.
Description
In this role, you will be part of a global team, evaluate business needs and perform detailed systems impact analysis to deliver end-to-end solutions. You will partner with cross-functional teams to create system roadmaps that drive efficiency and improve the agility of AppleCare.","responsibilities":"Provide clear and actionable advice to partners and stakeholders.
Build and cultivate relationships with key business and IS&T partners.
Proactively design and implement innovative solutions that improve the agility of AppleCare and address an ever-changing business landscape.
Perform high-level systems impact analysis for new business initiatives and detailed requirement/functional analysis to deliver end-to-end solutions in collaboration with multiple business, engineering and cross-functional teams.
Preferred Qualifications
Master’s degree or equivalent/relevant work experience.
10+ years of related experience architecting and deploying solutions in consumer sales.
Knowledge of service, support, and warranty operations and systems processes.
Ability to navigate ambiguity and bring consensus toward actionable solutions.
Researching and evaluating new technology solutions to improve upon legacy systems.
Partnering with IS&T teams to create system roadmaps.
Minimum Qualifications
Bachelor’s degree or equivalent work experience.
7+ years of related experience architecting and deploying solutions in machine learning enterprise systems, graphical databases, and/or shared services systems.
Experience architecting and deploying business solutions for high-visibility global projects.
Proficiency in quickly distilling and identifying business problems and presenting clear, actionable solution options to senior leadership.
Excellent leadership and influencing skills, including leadership of cross-functional projects and influencing stakeholder decisions.
Project management background requiring critical thinking to resolve complex system challenges.
Deep knowledge of systems and business processes.
Proficient/competent in business process flow diagramming.
Familiarity working across both Information Technology (IT) and Business operations.
Self-motivated and pro-active with proven creative and critical thinking capabilities
Innovative, creative problem solving
Ability to travel up to approximately 10% of the time (mainly US but may include international travel).
Enjoys working with people
SAP S/4HANA environment knowledge
Experience with AI tools
Pay & Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $175,500 and $263,800, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

What Apple employees say

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About Apple

Sourced by ZipRecruiter

Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Dynamic, intelligent people and inspiring, innovative technologies are the norm here. The people who work here have reinvented entire industries with all Apple Hardware products. The same real passion for innovation that goes into our products also applies to our practices strengthening our dedication to leave the world better than we found it.

Industry

Computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Cupertino, CA, US

Year founded

1976