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Appeals Jobs in Quebec (NOW HIRING)

Company Description Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming ...

Nous recherchons un.e Infirmier(ere) autorise(e) occasionnel sur appel pour completer notre equipe devouee de la residence Les jardins d'Evangeline, situee au 2500 Rue Camille-Lefebvre Votre fonction ...

Thank you for your interest in Lids! You have applied for 3e clé opportunities in this general geographical area. Open positions at specific locations are posted regularly on the Lids career site.

Sur appel Statut d'emploi: Temporaire Exigences linguistiques: Français essentiel Nombre de postes vacants: 2 Salaire: 25,37$/heure Description de l'emploi Postes Canada offre un milieu de travail ...

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Appeals information

See Quebec salary details

$11

$25

$48

How much do appeals jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for appeals in Quebec is $25.69, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $30.53 per hour, depending on experience, location, and employer.

What is an appeals job?

Appeals jobs involve handling requests to review and potentially overturn previous decisions, often in legal, insurance, healthcare, or government settings. Professionals in this field review cases, gather and analyze evidence, and ensure that appeals processes follow established policies and regulations. They may interact with clients, legal representatives, or regulatory bodies to resolve disputes or clarify decisions. Appeals specialists play a crucial role in ensuring fairness and compliance within their organizations.

What skills and qualifications are needed to work in appeals?

To thrive as an Appeals Specialist, you need a solid understanding of insurance claims processes, healthcare regulations, and strong analytical skills, usually supported by a relevant degree or experience in medical billing or coding. Familiarity with claims management software, electronic health record (EHR) systems, and knowledge of payer-specific guidelines are essential. Attention to detail, persistence, and effective written and verbal communication skills help resolve complex cases and advocate for patients or organizations. These skills ensure timely and accurate resolution of denied claims, maximizing reimbursements and maintaining compliance with industry standards.

What are the main challenges faced by professionals working in appeals, and how can they best navigate them?

Appeals professionals often encounter complex regulations, tight deadlines, and emotionally charged interactions with clients or stakeholders. Navigating these challenges requires strong organizational skills, attention to detail, and the ability to interpret legal or policy documents accurately. Effective communication and collaboration with legal teams, case managers, or external agencies are also essential for building persuasive cases. Staying updated on relevant laws and procedural changes can help appeals specialists advocate successfully and reduce the risk of errors.

What is the difference between Appeals vs Dispute Resolution Specialist?

AspectAppealsDispute Resolution Specialist
CredentialsTypically requires knowledge of appeals processes, legal or administrative certificationsRequires certifications in conflict resolution, negotiation, or mediation
Work EnvironmentOften in government agencies, healthcare, or insurance sectorsCommonly in legal firms, corporate settings, or mediation centers
Employer & IndustryPublic sector, healthcare, insuranceLegal, corporate, consulting
Search & Comparison IntentUnderstanding appeals procedures, filing appealsResolving disputes, mediating conflicts

While both roles involve conflict resolution, Appeals specialists focus on managing formal appeal processes within organizations or agencies, whereas Dispute Resolution Specialists handle broader conflict mediation and negotiation. The roles overlap in conflict management but differ in scope and setting.

Infographic showing various Appeals job openings in Quebec as of August 2026, with employment types broken down into 90% Full Time, 8% Part Time, and 2% Contract. Highlights an 78% Physical, 6% Hybrid, and 16% Remote job distribution, with an average salary of $53,431 per year, or $25.7 per hour.

Agent, centre d'appel / Call center representative

Uniban Canada

Laval, QC

Full-time

Re-posted 16 days ago


Job description

DESCRIPTION DU POSTE Titre du poste :  Agent, centre d’appels et audit                                                  Sommaire du poste                                                                                                 Sous la supervision du superviseur, centre d’appels et audit, la personne titulaire du poste répond aux appels des assurés des compagnies partenaires et effectue la vérification des factures vitriers selon les critères préétablis.  Tâches principales associées au poste                                                                   * Répondre aux demandes de renseignements en lien avec les réclamations de vitres automobiles; * Procéder aux différentes étapes pour la gestion des réclamations de bris de vitres via l’utilisation du portail de bris de vitres d’Uniban et autres systèmes; * Recevoir  les  factures  des  ateliers  et  procéder  aux  vérifications  requises  pour l’émission des paiements; * Fournir un service de haute qualité en évaluant et en répondant aux besoins des clients.   Horaire de travail                   Lundi au vendredi : de 7h00 à 21h Samedi : de 8h à 17h Profil recherché Scolarité : DEC Expérience :  2 ans (service à la clientèle un atout)  Excellentes compétences en communication- français-anglais  Être orienté service à la clientèle  Avoir une bonne capacité d’apprentissage Axé travail d’équipe  Être orienté vers le détail et les résultats   Logiciels utilisés :Word, Excel, Outlook et Internet   Environnement de travail : Bureau ouvert Efforts :  Concentration :  Oui, lors de l’écoute des besoins des assurés Physique : Peu d’efforts physiques, peu de risques d’accidents    JOB DESCRIPTION Job Title: Call Centre Representative Job Summary Under the supervision of the Supervisor, Call Center and Audit, the person in charge of the position answers the calls of the insureds of the partner companies and carries out the verification of the stores’ invoices according to pre-established criteria. Main Tasks * Respond to inquiries related to auto glass claims; * Proceed with the various steps for managing glass claims using Uniban Portal and other systems; * Receive invoices from the stores and perform the audit required for the issuance of payments; * Provide high quality service by assessing and responding to customer needs. Work Schedule Full Time according to availability for the business hours below: Monday to Friday:         7:00 am to 9:00 pm Saturday:                      8:00 am to 5:00 pm  Profile Required Education: College Degree Experience: 2 years (customer service an asset) Strong communication skills  Customer service oriented Good ability to learn Team work oriented Details and results oriented Software used: Word, Excel, Outlook and Internet Efforts: Concentration: Yes when listening to insureds needs Physical: Low physical efforts, low risk of accidents