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Job description:

Supported Employment Specialist / Contractor Job Description

I. PURPOSE OF POSITION

The Supported Employment Specialist (or Contractor) is responsible for delivering Life Skills Development – Level 2 (Supported Employment) services to individuals with developmental disabilities receiving funding through Florida’s iBudget Medicaid Waiver, the FCC IDD Managed Care Pilot Program, and any FTC-operated service line in which employment services intersect (Residential Habilitation, ADT, Behavior Analysis, Personal Supports, Life Skills Development I & III, and Transportation).

This role promotes maximum independence, competitive integrated employment, self-determination, and community inclusion, consistent with:

· Chapter 393, Florida Statutes

· Florida Administrative Code Chapter 65G

· CMS Home and Community-Based Services (HCBS) Settings Rule

· APD iBudget Handbook (Supported Employment Coverage & Limitations)

· FCC Ancillary Services Provider Agreement

· Qlarant Employment and Administrative Audit Standards

· FTC internal policies, chain of command, and compliance systems

II. POSITION TITLE

· Supported Employment Specialist (W-2 Employee)

· Supported Employment Contractor (1099 Independent Contractor)

III. POSITION OVERVIEW

The Supported Employment Specialist provides the full scope of employment planning, job development, job coaching, retention support, employer engagement, and transportation training required to assist individuals with developmental disabilities to obtain and maintain competitive, integrated employment in alignment with the goals outlined in their APD Support Plan or FCC Person-Centered Employment Plan.

This position functions within FTC’s multi-department clinical structure and collaborates with:

· Residential Habilitation Supervisors

· Behavior Analysts & Behavior Assistants

· ADT Program Manager

· Transportation Division

· FCC Care Coordinators

· Waiver Support Coordinators

· Guardians, employers, and interdisciplinary teams

IV. ESSENTIAL DUTIES AND RESPONSIBILITIESA. Person-Centered Employment Planning

The Specialist shall:

1. Review and integrate APD Support Plans, FCC assessments, behavioral recommendations, psychiatric needs, and Individual Implementation Plans (IIPs).

2. Conduct initial and ongoing employment assessments that identify interests, strengths, barriers, behavioral considerations, and reasonable accommodations.

3. Develop well-defined employment goals consistent with CMS HCBS expectations for community integration.

B. Job Development and Employer Engagement

1. Identify and develop competitive job opportunities that match the individual’s skills and support needs.

2. Support applications, interviews, resume development, onboarding, and orientation.

3. Educate employers on disability awareness, natural supports, and workplace accommodations.

4. Coordinate with employers to ensure services are never duplicative, non-allowable, or outside scope.

C. Job Coaching and Workplace Integration

1. Provide structured on-site training, supervision, and modeling per the individualized employment plan.

2. Implement prompting hierarchies, task analyses, and training methodologies consistent with behavior analytic best practices.

3. Fade supports systematically in accordance with waiver limitations and Qlarant standards.

4. Monitor safety, workplace expectations, and compliance with reasonable accommodations.

D. Retention, Monitoring, and Crisis Intervention

1. Provide scheduled and unscheduled follow-up visits to support job retention.

2. Address performance issues, employer concerns, and environmental factors that impact stability.

3. Report all behavioral concerns to the supervising BCBA and Residential/ADT leadership as applicable.

4. Document all crisis-related interventions in compliance with 65G-8 (Reactive Strategies) where applicable.

E. Documentation and Compliance

The Specialist must complete all documentation in accordance with:

· iBudget Handbook

· FCC Provider Agreement

· Qlarant Employment Services Review Tool

· FTC internal policies

Required documents include:

1. Supported Employment Service Logs (time in/out, service narrative, outcomes).

2. Monthly Progress Summaries outlining progress toward Support Plan goals.

3. Employer contact logs, workplace training notes, and accommodation documentation.

4. Transportation training records when applicable.

5. Incident Reports, Medication Error Reports (if observed), and ANE reporting per 65G-2 & 65G-7.

6. Communication logs with WSCs, FCC coordinators, guardians, and FTC leadership.

All notes must be submitted within FTC-required timeframes and prior to billing.Untimely or incomplete documentation may result in corrective action or disallowance.

V. STAKEHOLDER COORDINATION

The Specialist collaborates with:

· Work Support Coordinators

· FCC Care Coordinators

· Residential Habilitation Supervisors

· Mental Health and Behavior Therapy providers

· Guardians/Representatives

· Employers & HR personnel

· FTC Clinical and Administrative Leadership

Coordination must be conducted in a timely, professional, and documented manner, ensuring compliance across all FTC service

VI. QUALIFICATIONS AND REQUIRED TRAININGMinimum Qualifications

· High school diploma or GED required; degree in human services, psychology, social work, vocational rehabilitation, or related field preferred.

· One year of experience in employment services, vocational training, disability services, or behavioral health.

Mandatory Requirements (as per APD, FCC, and FTC standards)

· Level II Background Screening (Ch. 435, 393 F.S.).

· APD-required Basic & In-Service Training (65G-10).

· Zero Tolerance training.

· HIPAA/Confidentiality.

· Reactive Strategies Awareness (when supporting individuals in BF or IB homes).

· Valid driver’s license and insurance if transporting individuals.

· Competency in crisis identification and mandatory abuse reporting.

VII. PROFESSIONAL COMPETENCIES

The Specialist must demonstrate:

· Understanding of employment law, ADA accommodations, and workplace protections.

· Knowledge of developmental disabilities, behavioral needs, and workplace integration strategies.

· Strong documentation and time-management skills.

· Exceptional communication with employers, staff, and interdisciplinary teams.

· Ability to align employment supports with clinical and behavioral recommendations.

· Ability to work independently in community settings with minimal supervision.

VIII. WORKING CONDITIONS

· Services are delivered in community workplaces, job sites, public environments, and FTC program locations.

· Flexible scheduling required based on employer and consumer needs.

· Physical activity may include walking, bending, standing, modeling work tasks, and using public transportation routes with consumers.

IX. REPORTING STRUCTURE

Supported Employment Specialists report to:
Director of Life Skills Development & Community Integration,
or another FTC-designated supervisor per the Chain of Command.

X. COMPLIANCE STATEMENTS

The Supported Employment Specialist must:

· Adhere to all FTC Policies & Procedures.

· Follow the FTC Chain of Command.

· Comply with all APD, FCC, CMS, and Qlarant requirements.

· Ensure services remain Medicaid-allowable and non-duplicative.

· Report all incidents, safety concerns, or violations immediately.

· Uphold the rights, dignity, and autonomy of every individual served.

Failure to comply may result in corrective action, remediation, retraining, suspension of cases, or termination of engagement.

Job Type: Full-time

Work Location: Hybrid remote in Miami, FL 33126