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How much do apartment com jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for apartment com in the United States is $19.92, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $21.63 per hour, depending on experience, location, and employer.

What is the difference between Apartment Com vs Leasing Agent?

AspectApartment ComLeasing Agent
Required CredentialsHigh school diploma, leasing experience often preferredHigh school diploma, real estate license may be required
Work EnvironmentOffice setting, on-site at apartment communitiesOffice and on-site at rental properties
Industry UsageUsed broadly in property management and rental listingsCommonly used in leasing and real estate agencies
Search & Comparison IntentLooking for rental listings, property detailsAssisting tenants, showing units, processing applications

Apartment Com typically refers to online platforms listing rental properties, providing detailed listings and tenant resources. A Leasing Agent actively works with prospective tenants to show units, process applications, and facilitate lease signing. While both are involved in rental housing, Apartment Com is a digital listing resource, whereas Leasing Agents are on-the-ground professionals handling tenant interactions.

What are Apartment Com jobs?

Apartment Com jobs typically refer to positions at Apartment.com or similar apartment listing websites. These jobs can include roles in sales, customer service, marketing, software development, and property management support. Employees often help connect renters with available apartments, support property managers with listings, and maintain the digital platform. Working in this field requires strong communication skills, some technical knowledge, and a focus on customer satisfaction. The work environment is usually fast-paced and involves collaboration across different departments.

What are the key skills and qualifications needed to thrive as an Apartment Community Manager, and why are they important?

To thrive as an Apartment Community Manager, you need strong property management knowledge, organizational skills, and a background in real estate or business, often supported by relevant certifications like CAM (Certified Apartment Manager). Familiarity with property management software (e.g., Yardi, AppFolio) and leasing systems is essential for daily operations. Exceptional communication, conflict resolution, and customer service skills help build positive tenant relationships and resolve issues efficiently. These competencies are vital for maximizing occupancy, maintaining property value, and ensuring tenant satisfaction.

Is Apartments.com a good company to work for?

Apartments.com is a platform that provides rental listings and related services, not a traditional employer. If you are referring to employment opportunities with the company behind Apartments.com, reviews suggest that work environments can vary, and potential employees should research specific roles and company culture through trusted sources like employee reviews and industry reports.

What are some common challenges faced by apartment community managers and how can they be addressed?

Apartment community managers often face challenges such as balancing resident satisfaction with property owner expectations, handling maintenance issues promptly, and managing multiple priorities like leasing, budgeting, and compliance. Effective communication, strong organizational skills, and a proactive approach to conflict resolution are key to overcoming these challenges. Many managers find success by leveraging property management software and fostering positive relationships with both residents and team members, ensuring a well-run and harmonious community.

How does apartment.com make their money?

Apartment.com generates revenue primarily through advertising fees paid by property managers and landlords who list their rental properties on the platform. It also earns commissions or lead generation fees when users contact property managers or schedule viewings, and may offer premium listing services for increased visibility.

Is being an apartment leasing agent a good job?

An apartment leasing agent is responsible for showing rental units, processing applications, and managing lease agreements. The role typically requires strong communication skills, customer service abilities, and familiarity with leasing software. It can offer flexible hours and commission-based pay, but may involve dealing with difficult customers and high-pressure situations.

What qualifications do you need to work at an apartment complex?

To work as an apartment manager or maintenance staff at an apartment complex, candidates typically need a high school diploma or equivalent. Relevant skills include customer service, communication, and basic maintenance or administrative knowledge; some positions may require certifications such as HVAC or plumbing licenses. Prior experience in property management or maintenance can be advantageous.
What cities are hiring for Apartment Com jobs? Cities with the most Apartment Com job openings:
Infographic showing various Apartment Com job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 13% Part Time, 1% Temporary, and 5% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $41,440 per year, or $19.9 per hour.
Bilingual Client Service Specialist-Apartments.com (Spanish)

Bilingual Client Service Specialist-Apartments.com (Spanish)

CoStar Group

Richmond, VA • On-site

$15.25 - $19.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description

Bilingual Client Service Specialist-Apartments.com (Spanish)


Job Description


Job Description

CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world's real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.

We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We've continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.

A vast network with the most visitors, Apartments.com, has helped put over 40 million renters into new homes. We are the fastest growing and leading online apartment rental listing website, offering property, commuter, and neighborhood information across the US. A CoStar Group subsidiary, the Apartments.com network includes Apartments.com, ForRent.com, ApartmentFinder.com, Apartamentos.com, ApartmentHomeLiving.com, ForRentUniversity.com, After55.com, CorporateHousing.com and WestsideRentals.com. Apartments.com is supported by the largest professional research team, which has visited and photographed over 50,000 properties nationwide. Our team makes over one million calls each month to apartment owners and property managers, collecting and verifying current availability, rental rates, policies, leasing incentives and more. Apartments.com offers more rental listings than any other apartments website and offers innovative features and tools for our customers.

At Apartments.com we believe that the customer is at the center of everything we do. As a Customer Service Associate, you will play a critical role in driving client satisfaction and experience. You will assess our customers' various needs and provide expert service. You will also be an advocate for the best solution to their problems through engagement with product, tech and sales professionals. You'll have the opportunity to develop a comprehensive skill set and become a trusted adviser to our customers when they encounter problems, big and small. We will invest heavily in formal and informal training to drive your success.

Your Role:

  • Demonstrated a strong customer focus rooted in empathy toward the customer
  • Communicate effectively with peers, management, and customers
  • Receive inbound customer service calls and cases ensuring the timely resolution of issues resulting in minimal brand impact and maximum customer satisfaction
  • Be the person who delivers first time resolution with quality and professionalism
  • Improve listing coverage through proactive customer service, including effective questioning, listening, probing, building rapport and objection handling
  • Maintain an accurate directory of customer contact, details and company information for assigned customers and communities as well as proactively seek out opportunities to obtain electronic data feeds and websites
  • Support sales colleagues to ensure the highest standard of customer service is maintained
  • Maintain the highest professional standards and promote our ethics of trust, open communication, creative thinking and cohesive team effort
  • Develop a strong understanding of CoStar Group and Apartments.com technology, tools and products
  • Meet and exceed customer and Costar's expectations

Basic Qualifications:

  • Bachelor's Degree from accredited, not-for-profit University or College
  • Must be fluent in English & Spanish, both written and verbal communication
  • A track record of commitment to prior employers
  • 2 years of experience in a customer service role with a demonstrated track record of providing excellent customer care
  • A strong interest (or experience) in real estate.

Preferred Qualifications:

  • Confident personality with the ability to communicate effectively with both internal and external stakeholders
  • Ability to plan and organize workload in a fast-paced environment
  • Ability to act on own initiative and work successfully alone and as part of a team
  • Ability to adapt quickly in a technology- led environment
  • Proficiency in MS Office
  • Be very Team and Quality Service oriented
  • Excellent interpersonal skills (Communication, Conflict Resolution, Negotiation, etc.) when dealing with internal and/or external audiences at all levels of management.
  • A strong sense of responsibility to the customer and aren't satisfied until they are delighted.
  • Ability to deliver results while working to deadlines under pressure.
  • An upbeat, positive attitude.
  • Ability to be flexible and adapt to changing situations at a high growth company.

WHAT'S IN IT FOR YOU:

Working at CoStar Group means you'll enjoy a culture of collaboration and innovation that attracts the best and brightest across a broad range of disciplines. In addition to generous compensation and performance-based incentives, you'll be supported in both your professional and academic growth with internal training, tuition reimbursement, and an inter-office exchange program.

Our benefits package includes (but is not limited to):

  • Comprehensive healthcare coverage: Medical/Vision/Dental/Prescription Drug
  • Life, legal, and supplementary insurance
  • Virtual and in person mental health counseling services for individuals and family
  • Commuter and parking benefits
  • 401(K) retirement plan with matching contributions
  • Employee stock purchase plan
  • Paid time off
  • Tuition reimbursement
  • Onsite fitness center
  • Complimentary gourmet coffee, tea, hot chocolate, prepared foods, fresh fruit, and other healthy snacks

We welcome all qualified candidates who are currently eligible to work full-time in the United States to apply. However, please note that CoStar is not able to provide visa sponsorship for this position.

The final salary or hourly rate offered for this role with fall within the range set forth below based on a variety of factors, including but not limited to, geographic location, skills, and competencies.

Base Compensation:$46,000.00-77,000.00(Annually)

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CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing

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