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Answering Service Rep Jobs in Spring Hill, FL (NOW HIRING)

The Lodge

Customer Service Rep

Thonotosassa, FL · On-site

$14.50 - $19.75/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... Answering phones, emails, and voicemails promptly * Processing payments and balancing transactions

PetSuites

Customer Service Representative

Tampa, FL

$13 - $14/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... Answering phones, emails, and voicemails promptly Processing payments and balancing transactions ...

PetSuites

Customer Service Representative

Tampa, FL · On-site

$13 - $14/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... Answering phones, emails, and voicemails promptly Processing payments and balancing transactions ...

dbi

Alterations Customer Service Representative

Tampa, FL · On-site

$15 - $20.50/hr

The Alterations CSR is responsible for task that may include welcoming and servicing customers, making appointments, answering phones, pressing garments, and/or ensuring that items are ready for ...

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$10

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How much do answering service rep jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for answering service rep in Spring Hill, FL is $19.54, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $23.27 per hour, depending on experience, location, and employer.

What is an answering service rep?

An Answering Service Representative is a professional who manages incoming calls on behalf of businesses or organizations. Their primary duties include answering phone calls, taking messages, transferring calls, and providing basic information to callers. These representatives often work in call centers or remotely, assisting companies that need 24/7 customer support or want to ensure no call goes unanswered. They play a crucial role in maintaining a professional image for businesses and ensuring effective communication with clients or customers.

How do answering service reps manage high call volumes while maintaining quality customer interactions?

Answering Service Reps often handle large numbers of calls, especially during peak hours or emergencies. To manage this, they utilize call management software, follow structured scripts, and prioritize calls based on urgency. Maintaining professionalism, active listening, and clear communication are essential to ensure every caller feels valued, even under time pressure. Team collaboration and regular training also play key roles in maintaining service quality and efficiency.

What are the key skills and qualifications needed to thrive as an answering service rep?

To thrive as an Answering Service Representative, you need strong verbal communication skills, excellent listening abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call center software, and customer relationship management (CRM) tools is typically required. Outstanding organization, patience, and professionalism help you handle high call volumes and build positive customer interactions. These skills ensure accurate message delivery, client satisfaction, and efficient service in a fast-paced environment.

What is the average pay for answering service representatives?

Answering service representatives typically earn an average hourly wage of around $12 to $16, with annual salaries ranging from approximately $25,000 to $33,000. Pay can vary based on experience, location, and whether the role is full-time or part-time, often requiring good communication skills and familiarity with call center software.

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Answering Service Rep jobs near you

Customer Service Rep- Clearwater

International Diamond Center

Clearwater, FL • On-site

$16 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

International Diamond Center rating

5.2

Company rating: 5.2 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

26th of 30 rated jewelry retailers

Job description

Customer Service Representative Job Summary

The Customer Service Representative will interact with the company’s customers by addressing inquiries and resolving complaints.

Customer Service Representative Responsibilities
  • Daily Operations: Balance the daily business for the store including cash and check deposits and reports verifying amounts.
  • Transaction Management: Process all sales invoices, repair invoices and customer layaway and special orders.
  • Customer FollowUp: Followup on repair invoices for vendor pricing, customer pricing and customer delivery dates. Coordinate customers pick up repairs, special orders and layaways.
  • Issue Resolution: Assist in resolution of customer issues as they arise.
  • Showroom Assistance: Assist in the showroom with customers as needed and keep the showroom presentable at all times.
  • Administrative Support: Prepare and process customer credit applications, maintain daily transaction logs, and assist with answering phones.
  • Sales Support: Provide support for the sales team by calling customers and stocking inventory when new merchandise arrives.
  • Additional Tasks: Assist with complimentary jewelry cleaning, gift wrapping, and any other related duties or special projects as assigned or requested.
    • Customer Service Representative Qualifications
  • Customer Focused: High energy and a strong commitment to customer satisfaction.
  • Communication Skills: Excellent written and verbal communication skills required.
  • Attention to Detail: Strong attention to detail and followup skills.
  • ProblemSolving: Strong problemsolving and interpersonal skills.
  • Technical Skills: Proficient in using computers and related software.
  • Multitasking: Ability to handle multiple tasks efficiently.
  • Attitude: Positive attitude, selfstarter with solid time management skills.
    • Working Conditions
  • Ability to work weekends, holidays, and special events as needed.
  • This is an onsite, fulltime position.
    • Customer Service Representative Benefits
  • Paid Time Off, including 7 paid Holidays
  • Medical, Dental, and Vision Insurance
  • Life Insurance
  • 401K with Company match
    • An Equal Opportunity Employer

    We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

What International Diamond Center employees say

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