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Answering Service Rep Jobs in Edison, NJ (NOW HIRING)

Customer Service Rep(03958)

Nutley, NJ · On-site

$16.25 - $22/hr

Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service. Your job responsibilities would include (but are not limited to)

Customer Service Rep(03958)

Nutley, NJ · On-site

$16.25 - $22/hr

Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service. Your job responsibilities would include (but are not limited to)

Customer Service Rep(04547)

Keansburg, NJ · On-site

$16.25 - $22/hr

Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service. Your job responsibilities would include (but are not limited to)

Customer Service Rep(04559)

Matawan, NJ · On-site

$16.50 - $22.50/hr

Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service. Your job responsibilities would include (but are not limited to)

Customer Service Rep(04547)

Keansburg, NJ · On-site

$16.25 - $22/hr

Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service. Your job responsibilities would include (but are not limited to)

Customer Service Rep(04558)

Cliffwood, NJ · On-site

$16.25 - $22/hr

Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service. Your job responsibilities would include (but are not limited to)

Customer Service Rep(04559)

Matawan, NJ

$16.50 - $22.50/hr

Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service. Your job responsibilities would include (but are not limited to)

Customer Service Rep(04558)

Cliffwood, NJ · On-site

$16.25 - $22/hr

Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service. Your job responsibilities would include (but are not limited to)

Customer Service Rep(04559)

Matawan, NJ · On-site

$16.50 - $22.50/hr

Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service. Your job responsibilities would include (but are not limited to)

Customer Service Representative

New York, NY

$17.50 - $23.75/hr

You will represent our brand at live pop-up events , interacting directly with customers, answering ... Provide clear information about our products/services. * Assist customers with questions, sign-ups ...

Customer Service Representative

Matawan, NJ · On-site

$16.50 - $22.50/hr

The CSR will be responsible for answering and handling benefits questions concerning billing, form submission, claims processing, and other inquiries regarding their benefits. Most outbound calls are ...

Showing results 21-40

Answering Service Rep information

See Edison, NJ salary details

$12

$23

$40

How much do answering service rep jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for answering service rep in Edison, NJ is $23.85, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $28.37 per hour, depending on experience, location, and employer.

What is an answering service rep?

An Answering Service Representative is a professional who manages incoming calls on behalf of businesses or organizations. Their primary duties include answering phone calls, taking messages, transferring calls, and providing basic information to callers. These representatives often work in call centers or remotely, assisting companies that need 24/7 customer support or want to ensure no call goes unanswered. They play a crucial role in maintaining a professional image for businesses and ensuring effective communication with clients or customers.

How do answering service reps manage high call volumes while maintaining quality customer interactions?

Answering Service Reps often handle large numbers of calls, especially during peak hours or emergencies. To manage this, they utilize call management software, follow structured scripts, and prioritize calls based on urgency. Maintaining professionalism, active listening, and clear communication are essential to ensure every caller feels valued, even under time pressure. Team collaboration and regular training also play key roles in maintaining service quality and efficiency.

What are the key skills and qualifications needed to thrive as an answering service rep?

To thrive as an Answering Service Representative, you need strong verbal communication skills, excellent listening abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call center software, and customer relationship management (CRM) tools is typically required. Outstanding organization, patience, and professionalism help you handle high call volumes and build positive customer interactions. These skills ensure accurate message delivery, client satisfaction, and efficient service in a fast-paced environment.

What is the average pay for answering service representatives?

Answering service representatives typically earn an average hourly wage of around $12 to $16, with annual salaries ranging from approximately $25,000 to $33,000. Pay can vary based on experience, location, and whether the role is full-time or part-time, often requiring good communication skills and familiarity with call center software.

What cities near Edison, NJ are hiring for Answering Service Rep jobs?

Cities near Edison, NJ with the most Answering Service Rep job openings:

Customer Service Representative

Mr. Rooter Corporation

Freehold, NJ • On-site

$16 - $18/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 22 days ago


Job description

Customer Service Representative - Career Opportunity
Mr. Rooter Plumbing
Are you looking for a new career with paid training, steady work, and room to grow? Mr. Rooter Plumbing is looking for motivated, dependable individuals to join our office team as Customer Service Representatives.
Plumbing is an essential service that is needed in every economy, and our Customer Service Representatives play a key role in helping homeowners when they need us most. This position is more than just answering phones. You will be the first point of contact for our customers, helping schedule service appointments, answer questions, and coordinate solutions with our dispatchers, managers, and service professionals.
No prior customer service experience or college degree is required, although both are a plus. We provide paid training, hands-on coaching, and the tools you need to succeed.
This is more than a job. It is a career path with opportunities to build your skills, increase your income, and grow into leadership or management roles.
Is This the Right Fit for You?
This role may be a great fit if you:
  • Enjoy interacting with people and helping solve problems
  • Like working in a collaborative, team-oriented office environment
  • Are patient, persistent, and detail-oriented
  • Are comfortable using computers and learning new software
  • Can adapt to changing priorities in a fast-paced setting
  • Enjoy a challenge and want to contribute to team success
As a Customer Service Representative, you will work closely with management and dispatch to deliver a first-class customer experience from the first call through job completion.
What You'll Be Responsible For
You will begin by training alongside experienced team members. Once fully trained, your responsibilities will include:
  • Answering incoming customer calls and scheduling service appointments
  • Communicating with dispatch, managers, and service professionals to coordinate jobs
  • Updating customer information and job details accurately in our systems
  • Adapting to customer needs and priority changes throughout the day
  • Following the proven Mr. Rooter Plumbing customer service process
  • Helping ensure every customer receives professional, friendly, and reliable service
How We Measure Success
At Mr. Rooter Plumbing, we believe in teamwork, accountability, and celebrating wins. Success in this role is measured by:
  • Providing clear, helpful solutions to customers
  • Staying organized and operating efficiently
  • Maintaining a professional and positive attitude
  • Supporting high customer satisfaction scores, surveys, and Google reviews
  • Following company processes with attention to detail
How We Take Care of Our Team
We offer:
  • Paid training
  • Paid time off
  • 401(k)
  • 401(k) company match
  • Health, dental, and vision insurance
  • Modern office technology and software
  • Supportive management and ongoing coaching

Starting pay: $16.00-$18.00 per hour, based on experience.
At Mr. Rooter Plumbing, we are committed to helping team members build long-lasting careers, from entry-level positions to leadership and management roles.
If you are ready to join a professional, supportive team that shows up ready to win every day, apply today.