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Answering Emails Jobs in Rochester, NY (NOW HIRING)

Senior Lifestyle

Concierge

Rochester, NY · On-site

$16 - $18/hr

Duties include answering the phone, sending emails, calling residents, taking work requests, providing directions and being a point person for all who stop at the desk. * You will receive packages ...

Senior Lifestyle

Concierge

Rochester, NY

$16 - $18/hr

Duties include answering the phone, sending emails, calling residents, taking work requests, providing directions and being a point person for all who stop at the desk. * You will receive packages ...

Urban League of Rochester

Admin Support

Rochester, NY · On-site

$16 - $21/hr

... for answering inbound calls in a professional manner. Greets all staff and visitors with ... events via email. * Welcome and register all visitors, ensuring they are directed to the ...

NVA

Client Services Representative

Penfield, NY · On-site

$14 - $15/hr

Duties include answering the phone, scheduling appointments, filing, invoicing out clients, and ... emails ending in @nva.com • We may also contact you via text message from an identified NVA ...

NVA

Client Services Representative

Penfield, NY · On-site

$14 - $15/hr

Duties include answering the phone, scheduling appointments, filing, invoicing out clients, and ... emails ending in @nva.com • We may also contact you via text message from an identified NVA ...

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All JobsAnswering Emails JobsAnswering Emails Jobs in Rochester, NY

Answering Emails information

What is an answering emails job?

An Answering Emails job involves managing and responding to emails on behalf of a company or individual. Responsibilities typically include reading incoming messages, crafting appropriate responses, organizing emails, and sometimes forwarding inquiries to the right department. This role requires strong communication skills, attention to detail, and the ability to work efficiently. It is commonly found in customer service, administrative support, and virtual assistant roles.

What are the key skills and qualifications needed to thrive in the answering emails position, and why are they important?

To thrive in an Answering Emails role, strong written communication skills, attention to detail, and proficiency in basic office software such as email platforms are essential. Familiarity with customer relationship management (CRM) systems or ticketing tools may be required, along with typing speed and accuracy. Outstanding organizational skills, time management, and the ability to provide courteous, clear responses set candidates apart. These competencies ensure prompt, accurate, and professional handling of inquiries that reflect positively on the organization.

What are the typical daily responsibilities for someone in an answering emails position?

In an Answering Emails position, your primary responsibility is to manage incoming email communications, respond to inquiries, and escalate issues to the appropriate departments when necessary. You may also be tasked with tracking response times, following up with unresolved questions, and maintaining records for quality and compliance purposes. The role often involves collaborating closely with other customer service team members and sometimes other departments, ensuring consistency and clarity in all communication. Staying organized and prioritizing emails is key to excelling in this position, as customer satisfaction often depends on your timely and accurate responses.

What job categories do people searching Answering Emails jobs in Rochester, NY look for? The top searched job categories for Answering Emails jobs in Rochester, NY are:
Answering Emails jobs near you
Infographic showing various Answering Emails job openings in Rochester, NY as of August 2026, with employment types broken down into 50% Full Time, 40% Part Time, and 10% Contract. Highlights an 94% In-person, and 6% Remote job distribution.

Substitute Clerical - 2026-2027 School Year

Greece Central School District

North Greece, NY

$17/hr

Full-time

Re-posted 15 days ago

Greece Central School District rating

7.4

Company rating: 7.4 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

188th of 622 rated elementary and secondary schools

Job description

The Greece Central School District believes that all students benefit from a culture where diversity, inclusion, and equity with excellence are valued. Greece Central School District welcomes stakeholders who can collaborate with other staff to ensure that our policies, regulations, practices, programs and services promote equity, inclusion, and diversity.
Salary:$17.00/Hour
              Per Non-Unit Rate Sheet
Bargaining Unit (click here for contracts):Non-Unit 
Report Times:Varies
Daily Hours: Varies
Work Year: 2026-2027
Supervisor: Director of Human Resources 









Civil Service Title:School Aide
Minimum Requirements: 
No Minimum Requirements.
Desired Qualifications: 
Graduation from high school or possession of a high school equivalency diploma;
Must have good computer knowledge;
Ability to work well with students and teachers at various grade levels, in various office settings;
Must be willing to work a flexible schedule;
Previous clerical experience.
Position Summary/Responsibilities: 
Provides clerical support to school or department offices;
Responsible for typing, filing, answering phones, computer work, processing mail, receptionist duties;
Other duties based on assignment area.
Questions regarding this posting should be directed to:
Name:Kathleen Fischer
Title:Asst. Personnel Analyst
Email: Kathleen.Fischer@greececsd.org
All new employees must be fingerprinted and cleared for employment through the NYSED before employment begins.
The Greece Central School District does not discriminate on the basis of sex, race, color, religion, national origin, political affiliation, sexual orientation, marital status, ancestry, age, disability, or any other status protected by law.
To find out more about what Greece Central School District has to offer our employees, please click here.
 





























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