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Answer Aide Jobs in Riverside, CA (NOW HIRING)

Instructor Aide

Rialto, CA ยท On-site

$18.75 - $20.68/hr

No 03 Do you have a current/valid American Red Cross First Aide/CPR Certificate? * Yes * No 04 By ... Failure to fully complete my application, answer the supplemental questions (if applicable), and ...

Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality ...

Guest Service Aide

Irvine, CA ยท On-site

$18.90/hr

Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality ...

Assistant Teacher

Pomona, CA ยท On-site

$19 - $20.50/hr

Must hold current CPR Certification, 15 hours of health/safety training and current First Aide ... Must be able to answer phones and respond to phone calls.

Update job aides on Workday Resources including training videos. 3. Create Workday training videos ... complex problems, answer unconventional questions, and take firm action when necessary. 3. ...

Update job aides on Workday Resources including training videos. 3. Create Workday training videos ... complex problems, answer unconventional questions, and take firm action when necessary. 3. ...

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Answer Aide information

See Riverside, CA salary details

$10

$16

$23

How much do answer aide jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for answer aide in Riverside, CA is $16.85, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $18.80 per hour, depending on experience, location, and employer.

What is an answer aide?

Answer Aides are support professionals who assist individuals by providing information, guidance, and answers to various questions, typically in customer service or educational settings. Their primary role is to help users find accurate and timely solutions to their queries, whether through online platforms, help desks, or in-person support. They are skilled in communication, research, and problem-solving, ensuring that users receive clear and helpful responses. Answer Aides may work in a variety of industries, including education, technology, retail, and healthcare.

What skills and qualifications are needed to thrive as an answer aide?

To thrive as an Answer Aide, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with phone systems, customer relationship management (CRM) software, and basic computer applications is typically required. Patience, problem-solving, and a friendly demeanor are soft skills that help you excel when assisting callers or customers. These qualities are important for delivering accurate information, ensuring customer satisfaction, and maintaining efficient workflow in high-volume environments.

How does an answer aide typically collaborate with other departments to provide accurate information to customers?

As an Answer Aide, you'll frequently interact with teams such as customer service, technical support, and product management to ensure you have the most up-to-date and accurate information. This collaboration often involves attending briefings, sharing feedback from customers, and clarifying policy or technical details. Effective communication and teamwork are essential, as you may need to escalate complex inquiries or coordinate responses for specialized topics. This cross-departmental collaboration helps build your knowledge base and can open doors for career advancement within the organization.

What is the difference between Answer Aide vs Answer Technician?

AspectAnswer AideAnswer Technician
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma or equivalent; additional technical certifications often preferred
Work EnvironmentCall centers, customer support centers, or remoteTechnical support centers, call centers, or on-site
Industry UsageCustomer service, technical support, healthcareTechnical support, IT, telecommunications

Answer Aide and Answer Technician roles share similar credentials and work environments, often within customer support or technical fields. However, Answer Technicians typically possess more technical skills and certifications, focusing on troubleshooting and advanced support. Both roles are essential in industries like IT and healthcare, but Answer Technicians usually handle more complex issues than Answer Aides.

What are popular job titles related to Answer Aide jobs in Riverside, CA?

For Answer Aide jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Answer Aide jobs in Riverside, CA look for?

The top searched job categories for Answer Aide jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Answer Aide jobs?

Cities near Riverside, CA with the most Answer Aide job openings:

Infographic showing various Answer Aide job openings in Riverside, CA as of August 2026, with employment types broken down into 48% Full Time, 50% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,038 per year, or $16.8 per hour.

SENIOR PARK AIDE (SEASONAL)

Department of Parks & Recreation

Perris, CA โ€ข On-site

$20.90 - $25.15/hr

Full-time

Posted 6 days ago


Job description

SENIOR PARK AIDE (SEASONAL) - INLAND EMPIRE DISTRICT / LAKE PERRIS STATE RECREATION AREA
"Priority consideration will be given to any person receiving State public assistance under the CalWORKs program. Applicants who receive State public assistance need to identify their status as a CalWORKs recipient in the comments area on the application. Applicants must submit a verification of their CalWORKs eligibility status, which may include the most recent Notice of Action showing TANF eligibility or a copy of your last aid check stub. If verification is not submitted with the application, the application will not be processed. (Applicants may obtain verification from the CalWORKs program)."
The Senior Park Aide (Seasonal) reporting location is Lake Perris State Recreation Area, located at 17801 Lake Perris, Perris, CA 92571. The Senior Park Aide will work under the general supervision of the District Administrative Supervisor and will support the Sector Superintendent and Sector operations.
The Inland Empire District consists of Lake Perris State Recreation Area, Chino Hills State Park, California Citrus State Historic Park, Mount San Jacinto State Park, Silverwood Lake State Recreation Area, Providence Mountain State Park, San Timoteo Canyon State Park, and Wildwood Canyon State Park. All parks listed are managed by a State Park Superintendent V and further organized into the following functions: Visitor Services, Aquatic Services, Maintenance Services, and Administrative Services.
The primary responsibility of the Senior Park Aide is to assist the Office Technician in providing operational and administrative support to Lake Perris State Recreation Area Sector Office. The Senior Park Aide will perform general clerical procedures, office reception, answer multiple phone lines, use multiple computer programs, process and distribute mail, and other administrative duties as assigned. The Senior Park Aide will work at the front desk of a public office and should expect regular interaction with the public and provide customer service. Must be attentive to the needs of the public in a respectful and professional manner and provide good customer service.
Peak season dates are May 1 st through September 30 th and this position may be asked to work evenings, weekends, and/or holidays to provide operational coverage. This position is intermittent and may work up to 189 days in a 12-month period. Schedules are written monthly, and hours vary based on operational need. The position may travel throughout the district to provide support for other park units as needed, and to attend training.
This position may work up to 1500 hours within 12 consecutive months. This position is designated as not telework eligible.
The selected candidate is required to submit to a background investigation process utilizing Live Scan fingerprinting prior to appointment.
Possession of a valid driver's license of the appropriate class and a safe driving record as documented by the Department of Motor Vehicles within 60 days prior to appointment. (A safe driving record is one free from convictions in the past two years for repeated moving violations or a single serious violation, such as drunk driving or reckless driving.)
State housing is not available. For further information regarding this position, please contact Ismael Carrillo at (951) 933-6263 or Ismael.Carrillo@parks.ca.gov .
You will find additional information about the job in the Duty Statement .
Working Conditions
Work involves moderate exposure to unusual elements, such as extreme temperatures (over 100 in the summer and near freezing in the winter), elevated heights, dirt, dust, fumes, smoke, unpleasant odors, and/or loud noises. Daily and frequent use of a personal computer and a variety of office software applications, including web-based and social media communications at a workstation. Sit in a normal seated position for extended periods of time. Involves interpersonal interactions with visitors, community organizations, students, academics, and staff. Must be able to lift/push/pull 20 pounds.
Minimum Requirements You will find the Minimum Requirements in the Class Specification.
  • SENIOR PARK AIDE (SEASONAL)
Additional Documents
  • Job Application Package Checklist
  • Duty Statement

Position Details Job Code #:
JC-528715
Position #(s):
549-952-1035-901
Working Title:
SENIOR PARK AIDE (SEASONAL)
Classification:
SENIOR PARK AIDE (SEASONAL) $20.90 - $25.15
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
Multiple
Work Location:
Riverside County
Telework:
In Office
Job Type:
Non-Tenured, Intermittent
Facility:
Inland Empire District
Department Information
The mission of California State Parks is to provide for the health, inspiration, and education of the people of California by helping to preserve the state's extraordinary biological diversity, protecting its most valued natural and cultural resources, and creating opportunities for high-quality outdoor recreation.
All employees are responsible for contributing to an inclusive, safe, and secure work environment that values diverse cultures, perspectives, and experiences, and is free from discrimination.
Department Website: http://www.parks.ca.gov
Special Requirements
  • The position(s) require(s) a valid California Drivers License (CDL). You must answer the questions addressing your CDL on your application. Ensure you provide your CDL number, class, expiration date, and any endorsements and/or restrictions.
  • The position(s) require(s) a Background Investigation be cleared prior to being hired.

DO NOT include any confidential information to your application or supporting documents (i.e., Social Security Number, birthdate, marital status, medical information, examination results, method of eligibility, etc.)
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 8/28/2026
Who May Apply
This is a non-testing Classification, therefore, anyone meeting the Minimum Qualifications listed on the Classification Specification may apply for this position. Individuals in specific programs, such as the Welfare to Work Program, are encouraged to apply and will be given priority according to the applicable Laws and Rules. Please note on your application your current participation in these programs. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Parks & Recreation
Inland Empire District
Attn: Marissa Torres
17801 Lake Perris Drive
Perris , CA 92571
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Parks & Recreation
Inland Empire District
Marissa Torres
17801 Lake Perris Drive
Perris , CA 92571
Monday-Friday, excluding weekends and state holidays.
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is optional. It may be included, but is not required.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Benefits Benefit information can be found on the CalHR website and the CalPERS website.
Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Department Website: http://www.parks.ca.gov
Hiring Unit Contact:
Ismael Carrillo
(951) 933-6263
ismael.carrillo@parks.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
Sharon Comas - EEO Office
(916) 653-9990
sharon.comas@parks.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Additional Instructions
If submitting your completed Application Package by mail or hand delivery, you must include the Position # 549-952-1035-901 and the Job Control # JC-528715 in the "Examination or Job Title for which you are applying" section on the STD. 678.
Note: If you are applying for multiple positions, you must complete a STD. 678 for each position separately. Incomplete applications or applications received with multiple positions listed on one application will not be considered.
Employment History on the STD 678 must be complete and include dates, accurate hours per week, total time worked, duties and responsibilities, and contact names and phone numbers of supervisors. Failure to submit a completed STD 678 may result in you being screened out. Only the most qualified candidates will be invited to an interview.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.