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Answer Aide Jobs in Fort Mill, SC (NOW HIRING)

Pride Health

Phlebotomist I

Charlotte, NC

$738.40/wk

Answer telephone calls, read laboratory results to satisfy inquiries. Minimum Qualifications: Valid ... This applies to direct care staff (Examples: RN, LPN, Nurse Aides, Therapists) referred to Kentucky ...

Pride Health

Phlebotomist I

Charlotte, NC

$738.40/wk

Answer telephone calls, read laboratory results to satisfy inquiries. Minimum Qualifications: Valid ... This applies to direct care staff (Examples: RN, LPN, Nurse Aides, Therapists) referred to Kentucky ...

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Showing results 21-40

All JobsAnswer Aide JobsAnswer Aide Jobs in Fort Mill, SC

Answer Aide information

See Fort Mill, SC salary details

$8

$14

$19

How much do answer aide jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for answer aide in Fort Mill, SC is $14.19, according to ZipRecruiter salary data. Most workers in this role earn between $12.26 and $15.87 per hour, depending on experience, location, and employer.

What is an answer aide?

Answer Aides are support professionals who assist individuals by providing information, guidance, and answers to various questions, typically in customer service or educational settings. Their primary role is to help users find accurate and timely solutions to their queries, whether through online platforms, help desks, or in-person support. They are skilled in communication, research, and problem-solving, ensuring that users receive clear and helpful responses. Answer Aides may work in a variety of industries, including education, technology, retail, and healthcare.

What skills and qualifications are needed to thrive as an answer aide?

To thrive as an Answer Aide, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with phone systems, customer relationship management (CRM) software, and basic computer applications is typically required. Patience, problem-solving, and a friendly demeanor are soft skills that help you excel when assisting callers or customers. These qualities are important for delivering accurate information, ensuring customer satisfaction, and maintaining efficient workflow in high-volume environments.

How does an answer aide typically collaborate with other departments to provide accurate information to customers?

As an Answer Aide, you'll frequently interact with teams such as customer service, technical support, and product management to ensure you have the most up-to-date and accurate information. This collaboration often involves attending briefings, sharing feedback from customers, and clarifying policy or technical details. Effective communication and teamwork are essential, as you may need to escalate complex inquiries or coordinate responses for specialized topics. This cross-departmental collaboration helps build your knowledge base and can open doors for career advancement within the organization.

What is the difference between Answer Aide vs Answer Technician?

AspectAnswer AideAnswer Technician
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma or equivalent; additional technical certifications often preferred
Work EnvironmentCall centers, customer support centers, or remoteTechnical support centers, call centers, or on-site
Industry UsageCustomer service, technical support, healthcareTechnical support, IT, telecommunications

Answer Aide and Answer Technician roles share similar credentials and work environments, often within customer support or technical fields. However, Answer Technicians typically possess more technical skills and certifications, focusing on troubleshooting and advanced support. Both roles are essential in industries like IT and healthcare, but Answer Technicians usually handle more complex issues than Answer Aides.

What are popular job titles related to Answer Aide jobs in Fort Mill, SC?

For Answer Aide jobs in Fort Mill, SC, the most frequently searched job titles are:

What job categories do people searching Answer Aide jobs in Fort Mill, SC look for?

The top searched job categories for Answer Aide jobs in Fort Mill, SC are:

What cities near Fort Mill, SC are hiring for Answer Aide jobs?

Cities near Fort Mill, SC with the most Answer Aide job openings:

Answer Aide jobs near you
Infographic showing various Answer Aide job openings in Fort Mill, SC as of August 2026, with employment types broken down into 1% As Needed, 50% Full Time, 47% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $29,512 per year, or $14.2 per hour.

Teacher Assistant - Testing Coordinator @ Hunter Huss High Career Academy

Gaston County Schools

Gastonia, NC • On-site

$12.75 - $16.25/hr

Full-time

Re-posted 16 days ago

Gaston County Schools rating

5.7

Company rating: 5.7 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

500th of 640 rated elementary and secondary schools

Job description

Definition
The employee performs a variety of tasks for the professional staff in the schools, which supports the educational environment in the classroom.  Among the specialty areas are instruction, clerical, behavior, bus driving, computer, and/or control room. Work requires the performance and demonstration of a variety of competencies.

Common Competencies
Has regular attendance
Is punctual
Demonstrates a positive, can-do attitude
Demonstrates a strong work ethic
Able to follow school policies and procedures
Has positive rapport with students and employees
Exhibits excellent computer skills
Excellent record-keeping abilities
Has strong oral and written communication skills with all audiences
Impeccable ethical behaviors
Provides appropriate behavior management techniques
Maintains confidentiality
Serves as a positive role model for students and colleagues
Positively supports the school and its programs
Uses time wisely
Willingly participates in professional learning related to the whole school and assigned duties, as offered in alignment with the Teacher Assistant Calendar
Seeks duties beyond the regular assignment
Accepts and acknowledges diversity
Clearly understands and implements role differences between the teacher and the teacher assistant
Understands the growth and development of the school's students
Provides a positive atmosphere
Successfully operates office equipment 
Completes tasks on a timely basis 
Eagerly accepts other duties as assigned

Job Specific

Depending on how the Principal advertises the vacancy, the Teacher Assistant position may require duties in more than one area.  Each area is an essential function.

Instructional
In addition to the Common Competencies and Physical Requirements, the employee in this role:
Assists in the preparation of materials
Takes initiative with instructional duties
Assists the teacher with instruction, whether whole class, small group, and/or individual
Checks students' work accurately
Keeps students on task
May fill in for the teacher, as needed

Behavior Lab/Control Room
In addition to the Common Competencies and Physical Requirements, the employee in this role:
Uses appropriate behavioral interventions
Participates in professional learning related to these duties
Treats students with respect
Successfully assists students with assignments

Behavior Intervention Specialist
In addition to the Common Competencies and Physical Requirements, the employee in this role:
Compile and analyze data on individual and county-wide school discipline issues.
Maintain files and provide reports to local administrators related to school discipline issues.
Assist in the development of behavior plans.
Work with teachers and school administrators to identify 'at-risk' students. 
Attends Crisis Intervention Monthly Care Meetings.
Attends Child Family Treatment meetings.
Attends weekly MTSS meetings.
Assists Counselor with Section 504's.
Conducts small group/one-on-one therapeutic meetings.
Conducts classroom observations for identified students.
Assists in creating safety plans.
Conducts therapeutic walks and talks with students as needed.
Assists in communicating the mental health therapeutic treatment of students to parents.
Assists students, parents, and schools with the transition-out process.
Other duties as assigned.

(Sub) Bus Driver
In addition to the Common Competencies and Physical Requirements, the employee in this role:
Adheres to all components of the Bus Driver Agreement
Follows all parts of the Bus Driver Handbook
Eagerly accepts special driving assignments
Completes all bus reports accurately as assigned

Innovation Station (Computer Lab)
In addition to the Common Competencies and Physical Requirements, the employee in this role:
Successfully instructs students on the basics of computer skills
Successfully guides students through computerized programs that enhance the school's curriculum
Successfully trains teachers in all aspects of Microsoft Office and computerized programs
Previews software and advises administrators on quality and alignment to Common Core and Essential Standards
Understands and troubleshoots system operations, networking, and system-wide programs

Testing Coordinator
Maintains files of general records, data files, documents, correspondence, forms, index cards, reports, and other materials; posts information to departmental records according to standard procedures. 
Answer incoming telephone calls and route them to the proper person or department; answer questions regarding routine matters; perform routine clerical and typing duties. 
Makes arithmetic calculations manually or by use of a calculator according to established methods. 
Transcribes information onto forms, processes letters, memoranda, reports, tabulations, statements, various card records, and other materials from rough draft or detailed instructions, if needed. 
Resolves problems of medium difficulty with little assistance.
Occasionally develops or revises procedures for non-complex work.
Completes forms, permits, notices, or form letters with designated or routine information, if needed. 
Operates copying machines, adding machines, personal computers, and other office equipment. 
Receives standardized reports and compiles data into summary or consolidated forms.
Performs a variety of minor administrative tasks in relieving a supervisor of office details. 
May be required to assist the public at a counter, giving information and answering questions regarding school programs. 
Performs duties with limited supervision.
School preparation and determination of who takes specific tests and works with scheduling of all testing modifications (work with SSMT, EC, and applicable personnel).
Attends pre-testing meetings held by the Director of Testing and staff (mandatory participation).
Fulfills requirements provided by the Director of Testing.  Makes necessary preparations for each testing event - secure test administrators, test proctors; count out books/pencils/other materials; conduct training; secure approval of principal or designee regarding all plans for the testing event; secure classroom space and appropriate atmosphere for each testing event.
Coordinates events on testing days using guidelines provided by the Director of Testing.
Completes follow-up activities after tests are given - secures test materials and assures safety and security of testing materials; returns materials; keeps records as specified by the Director of Testing.
Assists school counselors with student registration and input of schedules.
Assists school counselors with requesting records (transfers into the school).  Assists school counselors with record requests of students who have transferred out of the school.
Adheres to procedures for safe and proper record keeping, maintaining the security of student records at all times.
Assists with duties in the front office of the school as assigned by the Principal (these duties should not interfere with the primary duty of the Test Coordinator).
Other duties as assigned.

Knowledge, Skills, and Abilities 
General knowledge of the operations of the school. 
General knowledge and ability to use correct grammar, spelling, and vocabulary. 
Knowledge of office practices and procedures. 
General knowledge of elementary arithmetic. 
General knowledge of common word processing, spreadsheet, and file maintenance programs. 
General knowledge of the principles of organization and administration. 
Ability to transcribe information and to prepare standardized forms, letters, and reports from that
information. 
Ability to operate common office machines.
Ability to process documents such as purchase orders, invoices, etc. 
Ability to sort and distribute documents. 
Ability to maintain complete and accurate records and to develop standard reports from those records. 
Ability to file records and reports in proper sequential order.
Ability to maintain confidentiality.
Ability to respond to questions based on considerable knowledge of the department. 
Ability to understand and follow oral and written instructions. 
Ability to type accurately at a moderate rate of speed. 
Ability to establish and maintain effective working relationships with supervisors, students, parents, coworkers, and the general public. 
Ability to adhere to all policies, procedures, and ethical practices of the North Carolina Testing and Accountability program.

Student Success Coordinator (High School)
Definition
An employee in this position is a Teacher Assistant who is proficient in data analysis, Student Services Management Team (SSMT), and computer software such as Home Base, Plato, North Carolina Virtual Public High School (NCVPHS), Microsoft Excel, and Access.  The Student Success Coordinator (SSC) must be able to work flexible hours, including Saturday from 8:30 am to 12:30 pm.  This employee must be able to work daily from 8:30 am to 3:00 pm or 9:30 am to 4:30 pm.  The purpose of this position is Student Management, including student attendance, tardiness, and other duties assigned by the Administration.

Bilingual ESL Instructional Assistant, Middle School (Learning Lab) and ML (Multi-Language) for Elementary
The job of Bilingual ESL Coordinator was established for the purpose/s of assisting in the instruction of limited/non-English speaking students, performing classroom and non-classroom translation tasks, and serving as a resource to other school personnel requiring assistance with non-English speaking persons. This person will also work with individual and/or small groups of students under the supervision of a certified teacher, instructing students and assisting students by modeling the necessary skills to perform assignments.  This person must be fluent and able to translate and interpret. 

In addition to the Common Competencies and Physical Requirements, the employee in this role:
Administers chapter or classroom tests, homework, make-up work, etc. for collaborating with the teacher of record to devise special strategies for reinforcing materials or skills based on the understanding of individual students, their needs, interests and abilities.
Consults with teacher/s, counselor and/or administrator as may be required (e.g. selecting materials to be used, implementing lesson plans, any concerns related to student, special information, special learning needs, cultural appreciation, etc.) for the purpose of receiving and/or conveying information regarding students activities and progress.
Implements instructional programs and lesson plans for assisting the ESL and classroom teacher in improving students' academic success through a defined course of study.
Instructs students individually or in groups with online and in-class lesson assignments (e.g., planning daily activities/lessons, modifying lessons, listening to students read, tutoring, etc.) for the purpose of presenting and/or reinforcing learning concepts.
Maintains various records (e.g. forms, pupil profile cards, lesson plans, attendance records, etc.) for providing up-to-date reference and in compliance with ESL program requirements, which supports the teacher of record.
Monitors individual and/or groups of students in various activities (e.g. classroom, library, field trips, lunchroom, assemblies, etc.) for providing a safe and positive learning environment.
Performs record keeping and clerical functions (e.g., maintaining student records, scheduling, copying, translating lesson materials, etc.) for supporting the ESL teacher and/or administrator in providing necessary records/materials.
Translates verbal communication for assisting students, teachers, and parents in communicating effectively.

In addition to the Common Competencies and Physical Requirements, the employee in this role: 

Duties and Responsibilities

Multi-Tiered System of Support (MTSS)
o Attends and leads MTSS meetings.
o Keeps accurate logs and transcripts of all meetings.
o Follows up with all actions from the MTSS meetings.
o Reports on items from previous MTSS meetings at forthcoming meetings.
o Works closely with the Guidance Counselor, School Nurse, and Social Worker in relation to student issues.
...

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