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Answer Aide Jobs in Decatur, IL (NOW HIRING)

Georgia

Health Aide 2

Decatur, IL

$36K - $40K/yr

Health Aide 2 Job Requisition ID: JR0000001734 Number of Openings: 1 Shift: Any (United States of ... Answers clients call signals * Assists in administration of medications and treatments, takes vital ...

Georgia

Health Aide 2

Decatur, IL

$36K - $40K/yr

Health Aide 2 Job Requisition ID: JR0000001751 Number of Openings: 1 Shift: Any (United States of ... Answers clients call signals * Assists in administration of medications and treatments, takes vital ...

Georgia

Health Aide 2 HCS021

Decatur, IL

$36K - $40K/yr

Health Aide 2 HCS021 Job Requisition ID: JR0000002154 Number of Openings: 0 Shift: Any (United ... Answers clients call signals * Assists in administration of medications and treatments, takes vital ...

Georgia

Hourly Health Aide

Decatur, IL

$20 - $24/hr

Job Title: Hourly Health Aide Job Requisition ID: JR0000001757 Number of Openings: 0 Shift: Any ... Answers clients call signals * Assists in administration of medications and treatments, takes vital ...

Georgia

Hourly Health Aide

Decatur, IL

$20 - $24/hr

Hourly Health Aide Job Requisition ID: JR0000001759 Number of Openings: 1 Shift: Night (United ... Answers clients call signals * Assists in administration of medications and treatments, takes vital ...

Pacs

On-Call Home Care Aide (HCA)

Sullivan, IL · On-site

$16.50 - $23.50/hr

Answer resident calls promptly. * Check residents routinely to ensure that their personal care ... Provide eye and ear care (i.e., hearing aide installation, cleaning eyeglasses/hearing aids, etc ...

Pacs

Weekend-Morning Home Care Aide

Sullivan, IL · On-site

$16.50 - $23.50/hr

Answer resident calls promptly. Check residents routinely to ensure that their personal care needs ... Must be a licensed Certified Nursing Assistant or License Home Care Aide in accordance with laws of ...

All JobsAnswer Aide JobsAnswer Aide Jobs in Decatur, IL

Answer Aide information

See Decatur, IL salary details

$9

$15

$21

How much do answer aide jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for answer aide in Decatur, IL is $15.66, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $17.50 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to thrive as an answer aide?

To thrive as an Answer Aide, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with phone systems, customer relationship management (CRM) software, and basic computer applications is typically required. Patience, problem-solving, and a friendly demeanor are soft skills that help you excel when assisting callers or customers. These qualities are important for delivering accurate information, ensuring customer satisfaction, and maintaining efficient workflow in high-volume environments.

What is the difference between Answer Aide vs Answer Technician?

AspectAnswer AideAnswer Technician
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma or equivalent; additional technical certifications often preferred
Work EnvironmentCall centers, customer support centers, or remoteTechnical support centers, call centers, or on-site
Industry UsageCustomer service, technical support, healthcareTechnical support, IT, telecommunications

Answer Aide and Answer Technician roles share similar credentials and work environments, often within customer support or technical fields. However, Answer Technicians typically possess more technical skills and certifications, focusing on troubleshooting and advanced support. Both roles are essential in industries like IT and healthcare, but Answer Technicians usually handle more complex issues than Answer Aides.

How does an answer aide typically collaborate with other departments to provide accurate information to customers?

As an Answer Aide, you'll frequently interact with teams such as customer service, technical support, and product management to ensure you have the most up-to-date and accurate information. This collaboration often involves attending briefings, sharing feedback from customers, and clarifying policy or technical details. Effective communication and teamwork are essential, as you may need to escalate complex inquiries or coordinate responses for specialized topics. This cross-departmental collaboration helps build your knowledge base and can open doors for career advancement within the organization.

What is an answer aide?

Answer Aides are support professionals who assist individuals by providing information, guidance, and answers to various questions, typically in customer service or educational settings. Their primary role is to help users find accurate and timely solutions to their queries, whether through online platforms, help desks, or in-person support. They are skilled in communication, research, and problem-solving, ensuring that users receive clear and helpful responses. Answer Aides may work in a variety of industries, including education, technology, retail, and healthcare.
What are popular job titles related to Answer Aide jobs in Decatur, IL? For Answer Aide jobs in Decatur, IL, the most frequently searched job titles are:
What job categories do people searching Answer Aide jobs in Decatur, IL look for? The top searched job categories for Answer Aide jobs in Decatur, IL are:
What cities near Decatur, IL are hiring for Answer Aide jobs? Cities near Decatur, IL with the most Answer Aide job openings:
Answer Aide jobs near you
Infographic showing various Answer Aide job openings in Decatur, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 74% In-person, and 26% Remote job distribution, with an average salary of $32,576 per year, or $15.7 per hour.

Health Aide 2

Georgia

Decatur, IL

$36K - $40K/yr

Full-time

Posted 14 days ago

Job description

Explore a World of Opportunity with the State of Georgia!

We are the force that drives Georgia!
Georgia State Government is a large enterprise, composed of various agencies and entities with a common goal to improve the lives of Georgia's more than 10 million citizens!
Join Team Georgia and impact lives everyday while receiving a robust benefits package designed for every stage of your career!

Job Title:

Health Aide 2

Job Requisition ID:

JR0000001734

Number of Openings:

1

Shift:

Any (United States of America)

Compensation Details:

SALARY RANGE - $36,608.00 - $40,144.00 BASED ON EXPERIENCE

Job Description:

The Georgia Department of Behavioral Health and Developmental Disabilities (DBHDD), is seeking qualified candidates for the position ofHealth Aide at Georgia Regional Hospital - Atlanta, located in Decatur, GA.

Salary Range - $36,608.00 - $40,144.00 based on experience

Shifts:

7:00 AM - 7:30 PM

7:00 PM - 7:30 AM

Job Description:

Provide basic patient care and work with patients/clients to develop daily living skills. May take vital signs.

Job Responsibilities:

  • Answers clients call signals
  • Assists in administration of medications and treatments, takes vital signs, and/or draws blood or collects other bodily fluids, as directed by a physician or nurse
  • Bathes, grooms, shave and dresses clients
  • Conducts activities for recreation and socialization
  • Ensures safety and security of clients
  • Feeds clients who are unable to feed themselves
  • Observes and documents patient data, behavior and activity
  • Prepares clients for treatment or examination
  • Provides clients with help walking, exercising, and moving in and out of bed
  • Transports and/or accompanies clients to treatment units, using a wheelchair or stretcher
  • Receives additional training, as required, to gain full proficiency and experience in all areas.

Due to the volume of resumes/applications received, we are unable to provide information on application status by phone or email. Please be assured that your resume/application will be evaluated and we will contact you if we need clarification or additional information. Only those applicants selected for an interview will be contacted by the hiring agency.

This position is subject to close at any time once a satisfactory applicant pool has been identified.

FOR THIS TYPE OF EMPLOYMENT, STATE LAW REQUIRES A NATIONAL AND STATE BACKGROUND CHECK AS A CONDITION OF EMPLOYMENT.

Six months experience performing direct care activities, basic nursing procedures and/or training for persons with physical/mental health and substance abuse disabilities and/or recent military service in a related field. Proficient in computer skills.

Minimum Qualifications:

High School diploma/GED and six (6) months of experience in a related field; one (1) year of experience required at the lower-level Health Aide 1 (HCS020) or position equivalent.

Equal Employment Opportunity Employer

The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services.
Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.

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