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Answer Aide Jobs in Oregon (NOW HIRING)

CHI Mercy Health of Roseburg

Dietary Aide

Roseburg, OR · On-site

$18.51 - $26.15/hr

Job Summary and Responsibilities As a Dietary Aide, you will be a central figure in our nutrition ... Answers phones in a pleasant manner and transfers calls if necessary. * Ensures accuracy of meals ...

Catholic Health Initiatives

Dietary Aide

Roseburg, OR · On-site

$18.51 - $26.15/hr

Job Summary and Responsibilities As a Dietary Aide, you will be a central figure in our nutrition ... Answers phones in a pleasant manner and transfers calls if necessary. * Ensures accuracy of meals ...

CHI Mercy Health of Roseburg

Dietary Aide

Roseburg, OR · On-site

$13 - $16.25/hr

Job Summary and Responsibilities As a Dietary Aide, you will be a central figure in our nutrition ... Answers phones in a pleasant manner and transfers calls if necessary. * Ensures accuracy of meals ...

Royalton Place

Med Tech (Med Aide)

Milwaukie, OR · On-site

$21 - $23/hr

  • Medical

  • Life

  • Retirement

  • PTO

As a Med Tech (Med Aide) with Royalton Place you're responsible for administering medications and ... Answer and respond to calls/concerns from family members and physicians as directed. * Make a ...

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Answer Aide information

What is an answer aide?

Answer Aides are support professionals who assist individuals by providing information, guidance, and answers to various questions, typically in customer service or educational settings. Their primary role is to help users find accurate and timely solutions to their queries, whether through online platforms, help desks, or in-person support. They are skilled in communication, research, and problem-solving, ensuring that users receive clear and helpful responses. Answer Aides may work in a variety of industries, including education, technology, retail, and healthcare.

What skills and qualifications are needed to thrive as an answer aide?

To thrive as an Answer Aide, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with phone systems, customer relationship management (CRM) software, and basic computer applications is typically required. Patience, problem-solving, and a friendly demeanor are soft skills that help you excel when assisting callers or customers. These qualities are important for delivering accurate information, ensuring customer satisfaction, and maintaining efficient workflow in high-volume environments.

How does an answer aide typically collaborate with other departments to provide accurate information to customers?

As an Answer Aide, you'll frequently interact with teams such as customer service, technical support, and product management to ensure you have the most up-to-date and accurate information. This collaboration often involves attending briefings, sharing feedback from customers, and clarifying policy or technical details. Effective communication and teamwork are essential, as you may need to escalate complex inquiries or coordinate responses for specialized topics. This cross-departmental collaboration helps build your knowledge base and can open doors for career advancement within the organization.

What is the difference between Answer Aide vs Answer Technician?

AspectAnswer AideAnswer Technician
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma or equivalent; additional technical certifications often preferred
Work EnvironmentCall centers, customer support centers, or remoteTechnical support centers, call centers, or on-site
Industry UsageCustomer service, technical support, healthcareTechnical support, IT, telecommunications

Answer Aide and Answer Technician roles share similar credentials and work environments, often within customer support or technical fields. However, Answer Technicians typically possess more technical skills and certifications, focusing on troubleshooting and advanced support. Both roles are essential in industries like IT and healthcare, but Answer Technicians usually handle more complex issues than Answer Aides.

What are popular job titles related to Answer Aide jobs in Oregon?

For Answer Aide jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Answer Aide jobs in Oregon look for?

The top searched job categories for Answer Aide jobs in Oregon are:

What cities in Oregon are hiring for Answer Aide jobs?

Cities in Oregon with the most Answer Aide job openings:

Answer Aide jobs near you
Infographic showing various Answer Aide job openings in Oregon as of August 2026, with employment types broken down into 47% Full Time, 51% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Certified Medication Aide CMA - Rogue Valley

Avamere Skilled Advisors, LLC

Medford, OR • On-site

$17 - $21.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Job description

Certified Medication Aide 

Status: Part Time

Schedule: Eve Shifts

Location: Avamere Rogue Valley: 625 Stevens St. Medford, OR

Apply at www.TeamAvamere.com

Job Summary

Certified Medication Aide (CMA) assists in administering medications to residents under the supervision of a licensed nurse, ensuring correct dosages, times, and documentation, while also providing basic nursing care and monitoring resident well-being

Essential Duties and Job Responsibilities

Medication Administration:

  • Administer oral and topical medications as prescribed by a physician, under the supervision of a licensed nurse. 
  • Ensure the correct medication, dosage, and time are administered. 
  • Document medication administration accurately, including dosage, time, and resident response. 
  • Maintain accurate records of medication administration. 
  • Report any adverse reactions or side effects to the supervising nurse. 

Basic Nursing Care:

  • Assist residents with activities of daily living (ADLs) such as hygiene, dressing, feeding, and mobility. 
  • Monitor vital signs and report any changes to the supervising nurse. 
  • Provide personal care, including bathing, grooming, and toileting.

Resident Care and Safety:

  • Ensure the safety and comfort of residents. 
  • Answer residents’ call lights and respond to their needs promptly. 
  • Maintain a clean and organized environment. 
  • Follow established healthcare standards and practices. 

Communication and Documentation:

  • Communicate effectively with residents, family members, and staff. 
  • Document resident care and medication administration accurately and thoroughly. 
  • Report any changes in resident condition or concerns to the supervising nurse. 

Other Duties:

  • May assist with other nursing tasks as assigned by the supervising nurse. 
  • Participate in staff meetings and continuing education. 
  • Maintain confidentiality of resident information. 

Requirements

Requirements and Qualifications

  • Licensed Certified Medication Aide in the State this position is held in.
  • Must maintain and have an active CPR/BLS during employment.
  • Prefer experience in long term care, geriatric rehab, sub-acute and or critical care clinical setting.
  • Experience in electronic medical records documentation.

Benefits

At Avamere, we believe in taking care of our employees. We offer a comprehensive benefits package that includes:

  • Health Insurance: Comprehensive medical, dental, and vision plans. Low individual and family deductible.
  • 401 (k) Plan: After 90 days of employment, with matching program.  
  • Paid Time Off (PTO):  Accrue up to 4 weeks PTO per year, 6 holidays and accrued sick leave.
  • EAP Canopy with unlimited telehealth mental health visits.
  • Continuing Education and Higher Education Reimbursement.
  • Generous employee referral bonus program.
  • Flexible Spending Accounts & CERA:  Medical FSA, Dependent Care FSA and CERA (Commuter Expense Reimbursement Account).
  • Professional Development: Opportunities for growth and development within the company.
  • Voluntary Benefits: Life insurance, disability coverage, supplemental hospital, accident and critical illness coverage, Legal Services, Pet Insurance, discount programs and more.   

Avamere is an Equal Opportunity Employer and participates in E-Verify.

Apply