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Answer Aide Jobs in Oregon (NOW HIRING)

Royalton Place

Med Tech (Med Aide)

Milwaukie, OR

$21 - $23/hr

As a Med Tech (Med Aide) with Royalton Place you're responsible for administering medications and ... Answer and respond to calls/concerns from family members and physicians as directed. * Make a ...

Cascade Living Group

Med Tech (Med Aide)

Grants Pass, OR · On-site

$18 - $20/hr

As a Med Tech (Med Aide) with Cascades of Grants Pass - The Village, you're responsible for ... Answer and respond to calls/concerns from family members and physicians as directed. * Make a ...

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Answer Aide information

What skills and qualifications are needed to thrive as an answer aide?

To thrive as an Answer Aide, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with phone systems, customer relationship management (CRM) software, and basic computer applications is typically required. Patience, problem-solving, and a friendly demeanor are soft skills that help you excel when assisting callers or customers. These qualities are important for delivering accurate information, ensuring customer satisfaction, and maintaining efficient workflow in high-volume environments.

What is the difference between Answer Aide vs Answer Technician?

AspectAnswer AideAnswer Technician
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma or equivalent; additional technical certifications often preferred
Work EnvironmentCall centers, customer support centers, or remoteTechnical support centers, call centers, or on-site
Industry UsageCustomer service, technical support, healthcareTechnical support, IT, telecommunications

Answer Aide and Answer Technician roles share similar credentials and work environments, often within customer support or technical fields. However, Answer Technicians typically possess more technical skills and certifications, focusing on troubleshooting and advanced support. Both roles are essential in industries like IT and healthcare, but Answer Technicians usually handle more complex issues than Answer Aides.

How does an answer aide typically collaborate with other departments to provide accurate information to customers?

As an Answer Aide, you'll frequently interact with teams such as customer service, technical support, and product management to ensure you have the most up-to-date and accurate information. This collaboration often involves attending briefings, sharing feedback from customers, and clarifying policy or technical details. Effective communication and teamwork are essential, as you may need to escalate complex inquiries or coordinate responses for specialized topics. This cross-departmental collaboration helps build your knowledge base and can open doors for career advancement within the organization.

What is an answer aide?

Answer Aides are support professionals who assist individuals by providing information, guidance, and answers to various questions, typically in customer service or educational settings. Their primary role is to help users find accurate and timely solutions to their queries, whether through online platforms, help desks, or in-person support. They are skilled in communication, research, and problem-solving, ensuring that users receive clear and helpful responses. Answer Aides may work in a variety of industries, including education, technology, retail, and healthcare.
What are popular job titles related to Answer Aide jobs in Oregon? For Answer Aide jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Answer Aide jobs in Oregon look for? The top searched job categories for Answer Aide jobs in Oregon are:
What cities in Oregon are hiring for Answer Aide jobs? Cities in Oregon with the most Answer Aide job openings:
Answer Aide jobs near you
Infographic showing various Answer Aide job openings in Oregon as of August 2026, with employment types broken down into 100% Full Time. Highlights an 74% In-person, and 26% Remote job distribution.

Care Partner/ Medication Aide

Prestige Care - West Hills Senior Living

Corvallis, OR • On-site

$17 - $22/hr

Full-time

Re-posted 16 days ago

Job description

Information About Prestige Senior Living - West Hills
Located at 5595 SW West Hills Road in beautifulCorvallis, Oregon, Prestige Senior Living - West Hills is a 66 apartment allassisted living community. Our West Hills community is a place where you as ateam member get to enjoy many amazing relationships between co-workers, butalso our amazing residents. It's evident here that the residents and our staff trulyconnect on a personal level. Our community is always clean, well kept, and atrue home-like setting where you can bring your whole self to work every day.
West Hills has a reputation for being one of thecleanest, highest performing assisted living communities in the WillametteValley area, including winning the "Bronze" National Quality Care award in 2017(https://www.ohca.com/ahcancal-announces-2017-bronze-national-quality-award-recipients/).
When asked about the culture at West Hills, our ExecutiveDirector mentions that it is "resident-centered, all-inclusive, positive,exciting, fun, and compassionate." You will get the training and knowledge toknow what is expected of you, and then the autonomy to do your job withexcellence.
Our community employs many high performing, empathetichealthcare providers that serve our residents, and keep our community lookingabsolutely stunning. If working in a home-like setting, in a strong teamatmosphere, with an award-winning employer, then Prestige Senior Living - WestHills is the place for you.
Questions? Contact WestHillsED@prestigecare.com
Who Is Prestige Care?
Prestige Care is a familyof over 75 skilled nursing + post-acute care centers, as well as assistedliving and memory care communities in 8 Western states. We are an organizationof over 5,000 team members who serve thousands of residents, where we have theprivilege of personally touching their lives every day.
We have four core valuesof integrity, trust, commitment, and respect that guide everything that we do. Witha strong commitment to career development and advancement, Prestige Care is aemployer that can help you achieve your career goals and objectives. With ahealthcare career at Prestige Care, you will enjoy a collaborative,team-oriented environment where your work truly matters at the end of everyday.
POSITION SUMMARY
The Care Partner / Medication Aide provides direct resident care, completes assignments as a universal worker, and assists in maintaining a positive physical and psychosocial environment for residents. The Care Partner/ Medication Aide assists with delegated tasks and medication management, as well as other tasks needed for resident well-being and building support. Possibility to work as Care Partner or Medication Aide instead of blended role.
ESSENTIAL DUTIES AND RESPONSIBILITIES
  1. Provides direct resident care while promoting resident dignity, independence, and personal choice. Regularly observes residents' physical and mental conditions and reports changes to health services leadership or Executive Director
  2. Provides care and services as directed by the resident's cooperative service plan
  3. Coordinates personal care services with co-workers assisting with lifting and responds to assistance pages promptly
  4. Reports and documents all changes of condition, incidents, and accidents per policy. Completes are required notifications and incident report forms
  5. Performs First Aid and initiates emergency response procedures as required
  6. Greets residents, visitors, and staff courteously and answers phones when assigned
  7. Follows and supports community fire safety and infection control practices and promptly reports any unsafe conditions or equipment to immediate supervisor or Executive Director
  8. Serves meals in the dining room, including meal set up, service, assisting residents at mealtime, provides resident tray delivery, and assists with dining room and kitchen clean up and maintenance
  9. Assists residents with keeping their apartments clean. Communicates observed problems appropriately
  10. Partners with community team to clean all common areas of the building
  11. Assists with laundry service for residents, as well as building laundry
  12. Follows the daily schedule and the planned activity program schedule. Supports and encourages residents to participate as is appropriate for their abilities. Assists residents to and from activities
  13. Administers resident medications and treatments according to scheduled times; following the medication administration policies, as assigned and delegated
  14. Assists with tours, move-ins, move-outs, and transfers
  15. Assists with apartment housekeeping services and resident's laundry
  16. Attends and participates in training, in-services, and staff meetings. Completed all required training
  17. Performs other duties as assigned

COMPANY WIDE RESPONSIBILITIES
  1. Demonstrates Core Values of Respect, Integrity, Commitment, and Trust
  2. Supports a dignified and caring atmosphere with residents, residents' families, visitors, and staff
  3. Protects privacy and confidentiality of information pertaining to residents, team members, the department/center/community, and company information and records
  4. Maintains a safe and secure working environment and practices safe working habits

QUALIFICATIONS AND EXPERIENCE
  • Must hold state required certification, complete state required delegation and/or training requirements and successfully complete the ADL competency demonstration. Must have word processing skills. Current First Aid and CPR certification. Food Handlers permit if required by State

EDUCATION
  • High school diploma or GED with one or more years of personal care experience with older adults preferred or equivalent knowledge and skills obtained through a combination of education, training, and experience

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