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Answer Aide Jobs in Remote, OR (NOW HIRING)

Certified Medication Aide II

Powers, OR · On-site

$16 - $20/hr

... Aide II. Administers and records prescribed medications per physician orders ... Answers residents call lights promptly and ensures that residents who are unable to call for help ...

Takes orders, answers questions, and performs suggestive selling. * Prepares, stocks, displays ... aides. * Complete training course and meet minimum time standards of productivity and accuracy.

Cleaning eyeglasses, hearing aides, etc). Answers resident call lights promptly and ensure that residents who are unable to call for help are checked on regularly. Assist with the care of the dying ...

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How much do answer aide jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for answer aide in Remote, OR is $16.13, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $18.03 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Answer Aide, and why are they important?

To thrive as an Answer Aide, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with phone systems, customer relationship management (CRM) software, and basic computer applications is typically required. Patience, problem-solving, and a friendly demeanor are soft skills that help you excel when assisting callers or customers. These qualities are important for delivering accurate information, ensuring customer satisfaction, and maintaining efficient workflow in high-volume environments.

What is the difference between Answer Aide vs Answer Technician?

AspectAnswer AideAnswer Technician
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma or equivalent; additional technical certifications often preferred
Work EnvironmentCall centers, customer support centers, or remoteTechnical support centers, call centers, or on-site
Industry UsageCustomer service, technical support, healthcareTechnical support, IT, telecommunications

Answer Aide and Answer Technician roles share similar credentials and work environments, often within customer support or technical fields. However, Answer Technicians typically possess more technical skills and certifications, focusing on troubleshooting and advanced support. Both roles are essential in industries like IT and healthcare, but Answer Technicians usually handle more complex issues than Answer Aides.

How does an Answer Aide typically collaborate with other departments to provide accurate information to customers?

As an Answer Aide, you'll frequently interact with teams such as customer service, technical support, and product management to ensure you have the most up-to-date and accurate information. This collaboration often involves attending briefings, sharing feedback from customers, and clarifying policy or technical details. Effective communication and teamwork are essential, as you may need to escalate complex inquiries or coordinate responses for specialized topics. This cross-departmental collaboration helps build your knowledge base and can open doors for career advancement within the organization.

What are Answer Aides?

Answer Aides are support professionals who assist individuals by providing information, guidance, and answers to various questions, typically in customer service or educational settings. Their primary role is to help users find accurate and timely solutions to their queries, whether through online platforms, help desks, or in-person support. They are skilled in communication, research, and problem-solving, ensuring that users receive clear and helpful responses. Answer Aides may work in a variety of industries, including education, technology, retail, and healthcare.
What job categories do people searching Answer Aide jobs in Remote, OR look for? The top searched job categories for Answer Aide jobs in Remote, OR are:
What cities near Remote, OR are hiring for Answer Aide jobs? Cities near Remote, OR with the most Answer Aide job openings:
Certified Medication Aide II

Certified Medication Aide II

St. John's United

Powers, OR • On-site

$16 - $20/hr

Full-time

Re-posted 8 days ago


St. John's United rating

5.1

Company rating: 5.1 out of 10

Based on 9 frontline employees who took The Breakroom Quiz


Job description

SUMMARY:
Under direct supervision of the onsite nurse, provides direct care, medication administration and assistance with activities of daily living. Provides effective, timely and quality medication pass assistance and related support for nursing facility residents.
Nursing:
Responsible for creating a nurturing home for Elders and provides care and services to meet their needs within an environment of hope, dignity and love.
Works cooperatively and respectfully with Elders, coworkers, families, medical staff, visitors and volunteers to create this positive environment.
Administers and records prescribed medications per MD orders.
Maintains related medical records under direct supervision of the onsite nurse.
Administers only medications that are allowed by the MT State Board of Nursing for a Medication Aide II.
Administers and records prescribed medications per physician orders.
Answers residents call lights promptly and ensures that residents who are unable to call for help are checked on regularly, and determines how to assist them.
Measures and records resident's vital signs, such as height, weight, temperature, blood pressure, pulse, and respiration.
Observes residents, reports changes in resident conditions to nurse in charge such as medication reaction.
Supports the philosophy of the Eden Alternative.
Performs essential job functions as a C.N.A. when scheduled, needed, or short staffed
Direct Care:
Aids CNA's/Elder Sharaths in resident care (i.e.. Grooming, bathing, dressing, feeding, etc.)
Assists residents with lifting, turning, moving, positioning, and transporting residents into and out of beds, chairs, bathtubs, wheelchairs, and lifts, etc.
Assists residents to walk with or without self-help devices as instructed.
Assists with the care of the dying resident, maintaining hope, dignity, and love for the resident at all times.
Communication/Reporting:
Participates in and receives the nursing report on assigned shifts.
Maintains the confidentiality of all resident care information according to the St. John's Policy on Confidentiality and Resident Rights.
Reports suspected abuse of a resident or inappropriate behavior toward a resident to the charge nurse immediately.
Safety:
Obeys safety rules of St. John's United
Identifies, reports, and/or corrects obvious safety hazards
Attends mandatory safety in-services
Utilizes proper body mechanics when transferring residents.
Follows established policies and procedures regarding exposure to blood/body fluids
Wears and/or uses safety equipment and supplies (e.g., gait belts, mechanical lifts, personal protective equipment).
Mission/Customer Service:
Supports the growth and actively engages in the Eden Alternative philosophy, including a work environment with plants and animals.
Follows the St. John's Guidelines for Customer Service
*Let the Mission be your guide
*Make eye contact and smile
*Greet & welcome each and every person
*Seek out personal contact
*Provide immediate service-listen & act
*Use appropriate body language at all times
*Be gracious to each & every person
Employee Responsibilities:
Follows policy and procedures on annual TB testing.
Follows policy and procedures on annual influenza vaccinations.
Attends all mandatory in-services
Attends and participates in scheduled training and educational classes to maintain current license in accord with the State of Montana.
Requirements
MINIMUM REQUIREMENTS: High school diploma or GED preferred. Must be 18 years of age or older. Must have C.N.A. with 2 years (4160 hours) experience in a skilled nursing facility. Must maintain a Montana C.N.A. license, and be CPR certified. Must have completed a training program approved by the Board of Nursing or hold a current unencumbered certification or license in another state or U.S. jurisdiction to administer medications. Must pass the examination approved by Board of Nursing at 85% proficiency.
Knowledge, Skills/Abilities:
Knowledge and skills acquired through completion of a State Certified Medication Aide II Program.
Ability to understand written and verbal communication. Ability to interact effectively and professionally with residents, family members, and coworkers.
Ability to work independently under direct supervision of the onsite nurse.
Ability to lift and manipulate heavy objects.
Ability to understand and follow safety policies and procedures.
Need to acquire the necessary skills and knowledge to successfully pass required state certification exam.
Ability to use various health care supplies and equipment, including blood pressure devices, thermometers, wheelchairs, lifts, etc.
Ability to understand resident charts and care plans.
Ability to relate to and work with the ill, elderly, disabled, emotionally upset, and at times, combative people within the facility.
Ability to respond to residents needs in a timely and professional manner, recognizing the resident's rights.
Ability to deal with stressful situations (i.e.. Death & Dying).
WORKING CONDITIONS:
Home-like environment
PHYSICAL REQUIREMENTS:
Requires lifting, bending, walking and standing for prolong periods of time. Must be able to lift 25 pounds on a regular basis and up to 50 pounds occasionally.
The examples of essential job functions identify the major duties and requirements for the performance of this job and do not identify all duties, responsibilities and requirements performed by positions in this class.

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