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Part-Time Clerical Support Aide lll

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Part-Time Clerical Support Aide lll

Salary

$15.00 Hourly

Location

City Hall - 117 West Duval Street, Jacksonville, FL

Job Type

Part-Time

Job Number

2026-07251

Department

PARKS, RECREATION & COMM SVCS

Opening Date

08/20/2026

Closing Date

8/27/2026 11:59 PM Eastern

• Description

• Benefits

• Questions

Job Description

This is clerical support work performing technically varied and complex typing, clerical functions, data entry, and interviewing including interpreting and applying policies and procedures. Work requires knowledge of techniques, methods, and procedures used in performing the more complex typing, clerical functions, data entry, and interviewing, which involve the operation of standard office equipment such as a personal computer, copier, microfilm and microfiche equipment, and calculator, and are learned, on the job or through specialized training. Contacts require courtesy, tact, and effectiveness in dealing with others, and include contacts to request or provide information, ask questions or obtain clarification. The work is semi-routine where tasks are covered by procedures or precedents, and although patterned, some latitude is permitted to consider and choose the most appropriate technique, method, or procedure to follow. Work is normally performed in an office environment though the employee may be required to deliver or pick up mail, documents, supplies/materials, or work in the call center answering phones. The physical demands consist mainly of moving from one work location to another, sitting, or standing at a work station for extended periods of time, and, dependent upon assigned work location, may be required to lift objects weighing up to 15 pounds. The work is performed under general supervision where the work assignments are subject to instructions and established work routines, and the worker is given latitude to rearrange the sequence based on changing work situations or workflow.

Examples of Work

• Receives, processes, records, indexes and/or files varied correspondence, information, materials, files, documents, fees, and records.

• Gathers information and assists the general public in completing required forms and documents.

• Types correspondence, memoranda, reports, records, orders and other office documents which may include technical, scientific or legal terminology from sources such as drafts, notes, and oral instructions.

• Composes correspondence without review and/or specific instructions.

• Researches, analyzes and resolves a variety of job-related work problems based on established guidelines, procedures, laws, rules and regulations.

• Gathers, codes, classifies, posts, and/or consolidates information or data for varied complex reports or data entry.

• Establishes and maintains information, record, document, and file systems.

• Responds to inquiries and complaints from the general public and interprets and explains departmental policies and procedures to customers.

• Inputs information or data to personal computer or computer terminal screen following established procedures.

• Performs reconciliations for time and attendance and leave.

• Receives and receipts cash or credit card transactions.

• Orders supplies and prepares purchase orders.

• Maintains inventory records and stock for assigned work area.

• Makes written reports and fills out forms as necessary.

• Operates standard office equipment such as a personal computer using word processing, spreadsheet, database, and related software, calculator, microfilm and microfiche equipment, and copier.

• Greets the public and answers the phone.

• Demonstrates proficiency in the City of Jacksonville’s competencies.

• Performs related work as required.

Knowledge, Skills and Abilities

• Knowledge of laws, ordinances, regulations, and departmental/divisional policies and procedures associated with work assigned.

• Knowledge of the City’s cash handling and credit card procedure.

• Knowledge of office practices and procedures.

• Knowledge of Business English.

• Ability to read, understand, and apply written instructions and job-related laws, rules, policies, procedures, and materials.

• Ability to prepare reports.

• Ability to communicate effectively.

• Ability to interview and gather information from customers, applicants, and general public.

• Ability to review and monitor the work of others.

• Ability to establish and maintain working relationships with other employees and the general public.

• Ability to operate standard office equipment such as a calculator, personal computer including word, spreadsheet, database and other related software, microfilm and microfiche equipment, and copier.

• Ability to make and verify mathematical calculations.

• Ability to establish and maintain information, record, document, and file systems.

• Dependent upon assignment, ability to type at a rate of 40 words per minute.

• Dependent upon assignment, ability to travel between various locations.

Open Requirements/Supplemental Information

• Must have at least one year of education and/or experience in clerical work.

• Depending on assignment must be able to type 40 words per minute.

• Must be able to operate a computer utilizing word processing and spreadsheet applications.

LICENSING/CERTIFICATION/REGISTRATION:

• Depending on assignment may be required to have a valid driver's license prior to appointment and which must be maintained during employment in this class.

• Depending on assignment, must qualify for prior to appointment, obtain, and maintain during employment in this class a City of Jacksonville Certification as a Public Driver.

OTHER REQUIREMENTS:

• The probationary period for this class is six (6) months.

• Depending on assignment, this classification performs safety-sensitive functions and is subject to pre-employment, random and other drug/alcohol testing programs as set forth in the City of Jacksonville's Drug Free Workplace Policy (0401).

A FULLY COMPLETED ONLINE APPLICATION IS REQUIRED. Apply at www.jacksonville.gov. Work history is required for all employment/volunteer work in which qualifications are being based. When meeting/basing qualifications on education, a copy of your college transcript, with your social blacked out, is required with your application. Transcripts do not need to be official, but must state your name, the school’s name, classes taken, grades received, type of degree, and date degree was conferred.

The application system works best with Google Chrome or Edge with Chromium web browsers. Please try to apply using one of these browsers. To ensure you receive email notifications, be sure to make “info@governmentjobs.com” a trusted sender. You may also track the status of your application and see notifications by logging into your account. For further information regarding the application process please refer to the Frequently Asked Questions on the website.

Certain servicemembers and veterans, and the spouses and the family members of such service members and veterans, receive preference and priority, and certain servicemembers may be eligible to receive waivers for postsecondary educational requirements, in employment and are encouraged to apply for positions being filled.

If claiming veteran's preference, you must attach a DD-214 (Member Form-4 copy) or military discharge papers, or equivalent certification from the Department of Veterans Affairs listing military status, dates of service and character of discharge. You must also attach the Veterans Preference Certification Form and if applicable, the additional forms as noted here: http://www.coj.net/departments/employee-services/veterans-preference

If a candidate believes he or she was not afforded veteran’s preference, he or she may file a written complaint, within sixty (60) calendar days upon receipt of notification of the hiring decision, requesting an investigation to:

Florida Department of Veterans Affairs

Attention: Veterans’ Preference Coordinator

11351 Ulmerton Road, Suite 311-K

Largo, FL 33778-1630

Email: VeteransPreference@fdva.state.fl.us

The City of Jacksonville provides a wide array of benefits to meet the diverse needs of our employees. Our comprehensive benefit programs include medical, dental and vision plans; life insurance coverage for you and your dependents; flexible spending plans for medical reimbursement, dependent care, parking, and transit expenses; an employee assistance program for you and your dependents; a 457(b) tax-deferred compensation plan to supplement your retirement, and a ROTH IRA plan. We also provide an extensive wellness program that includes a health intervention program if qualified, lunch and learns, health fairs, and discounted gym memberships. Please visit the Employee Benefits website for details on all the plans we offer.

www.coj.net/benefits

01

Each applicant must complete this supplemental questionnaire as a part of the application screening and selection process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Copying and pasting your resume or stating "see resume" does NOT fulfill the requirements of the question. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. Do you agree to answer each supplemental question truthfully and certify that your responses can be verified from information included within the application?

• Yes

• No

02

Are you authorized to work in the United States without sponsorship from the City of Jacksonville either now or in the future?

• Yes

• No

03

This position pays $15.00 per hour. If selected, would you be willing to accept this position at this hourly rate?

• Yes

• No

04

This is a part-time position. Are you interested in working part-time?

• Yes, I am interested in working part-time.

• Yes, I am interested in working part-time or full-time.

• I am interested in full-time employment only.

05

If you are using volunteer experience to meet the minimum requirements for this position, please be advised that we can only consider it if you committed 20 hours or more per week. To determine your eligibility, you must provide the exact breakdown of your hours below. Failure to provide these details will result in your volunteer experience being excluded from consideration. Please provide the following details: 1. Your Typical Weekly Schedule: (e.g., Monday–Thursday, 9 AM–2 PM) 2. Average Weekly Hours: On average, how many hours per week did you physically work? 3. Duration: For how many consecutive months did you maintain this 20+ hour-per-week schedule? Note: This information is essential to determining your eligibility and may be verified prior to hire.

06

Do you have at least one (1) year of education and/or experience in clerical work?

• Yes

• No

07

Provide a detailed description (at least 3-4 complete sentences) of your experience. (Note: This MUST also be listed on your resume/application to receive credit.)

08

Indicate the organization(s) where you gained this experience. (Note: This MUST also be listed on your resume/application to receive credit.)

09

If you have a degree, indicate which degree you have and include any major/minor. If basing qualifications on education, a copy of your college transcript is required with your application.

10

Can you operate a computer utilizing word processing and spreadsheet applications?

• Yes

• No

11

How many words per minute can you type?

• 40 or more

• 25- 39

• 1 - 24

• None

12

Do you have a valid motor vehicle operator license that is not under suspension/revocation or restricted under any pending or current citations/court proceedings? Please indicate which license you possess.

• FL Class A Commercial Driver License (CDL)

• FL Class B Commercial Driver License (CDL)

• FL Class C Commercial Driver License (CDL)

• FL Class E Driver License

• GA Standard Driver's License

• GA Class A Commercial Driver's License (CDL)

• GA Class B Commercial Driver's License (CDL)

• GA Class C Commercial Driver's License (CDL)

• License from another State.

• Learner Permit

• My license is currently invalid.

• I do not possess any type of Driver's License.

13

If you have a State of FL license, does your license currently have one or more of these restrictions?

• C or 1 - Business Purpose Only

• D or H - Employment Purposes

• P or 2 – Probation Interlock Device

• S or I – Other Restriction

• Two or more of these restrictions.

• I have an out of state license.

• None of the above.

14

Have you been considered a "Habitual Traffic Offender" (HTO) within the past 12 months from current date?

• Yes

• No

15

Have you been convicted of Driving-Under-the-Influence (DUI) in any state during the last 36 months from current dat