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Answer Aide Jobs in Florida (NOW HIRING)

Larkin Community Hospital

Diet Aide - FT

Miami, FL · On-site

$13 - $16.25/hr

... 6. Answers diet telephone and documents all messages. Maintains all necessary logs: telephone ... Takes any changes in diet immediately, informs the other diet aides and cafeteria aides of any late ...

Larkin Community Hospital

Diet Aide - FT

Miami, FL · On-site

$13 - $16.25/hr

... 6. Answers diet telephone and documents all messages. Maintains all necessary logs: telephone ... Takes any changes in diet immediately, informs the other diet aides and cafeteria aides of any late ...

Ad-vance Talent Solutions

Recreation Aide

Cocoa, FL · On-site

$16.13/hr

Now Hiring : Recreation Aide (Part-Time) Pay : $16.13/hour Schedule : Sundays (5 Hour Shift ... Answer telephones, respond to public inquiries, and perform other clerical duties as assigned ...

New

Synergy HomeCare

Home Health Aide HHA

Sun City Center, FL · On-site

$16 - $17/hr

Home Health Aide, HHA SYNERGY HomeCare of Apollo Beach Compensation $16.00 - $17.00 per hour Job ... We always have an opening for HHA's who can answer yes to these questions. At SYNERGY HomeCare we ...

Pacs

Rehab Aide (part-time)

Sunrise, FL · On-site

$24 - $27/hr

Rehab Aide (Part-Time) Pay: $24.00-$27.00 per hour, DOE Position Summary We are seeking a motivated ... Answer phones, relay messages, and assist with departmental communication * Track therapy supplies ...

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Answer Aide information

What are the key skills and qualifications needed to thrive as an Answer Aide, and why are they important?

To thrive as an Answer Aide, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with phone systems, customer relationship management (CRM) software, and basic computer applications is typically required. Patience, problem-solving, and a friendly demeanor are soft skills that help you excel when assisting callers or customers. These qualities are important for delivering accurate information, ensuring customer satisfaction, and maintaining efficient workflow in high-volume environments.

What is the difference between Answer Aide vs Answer Technician?

AspectAnswer AideAnswer Technician
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma or equivalent; additional technical certifications often preferred
Work EnvironmentCall centers, customer support centers, or remoteTechnical support centers, call centers, or on-site
Industry UsageCustomer service, technical support, healthcareTechnical support, IT, telecommunications

Answer Aide and Answer Technician roles share similar credentials and work environments, often within customer support or technical fields. However, Answer Technicians typically possess more technical skills and certifications, focusing on troubleshooting and advanced support. Both roles are essential in industries like IT and healthcare, but Answer Technicians usually handle more complex issues than Answer Aides.

How does an Answer Aide typically collaborate with other departments to provide accurate information to customers?

As an Answer Aide, you'll frequently interact with teams such as customer service, technical support, and product management to ensure you have the most up-to-date and accurate information. This collaboration often involves attending briefings, sharing feedback from customers, and clarifying policy or technical details. Effective communication and teamwork are essential, as you may need to escalate complex inquiries or coordinate responses for specialized topics. This cross-departmental collaboration helps build your knowledge base and can open doors for career advancement within the organization.

What are Answer Aides?

Answer Aides are support professionals who assist individuals by providing information, guidance, and answers to various questions, typically in customer service or educational settings. Their primary role is to help users find accurate and timely solutions to their queries, whether through online platforms, help desks, or in-person support. They are skilled in communication, research, and problem-solving, ensuring that users receive clear and helpful responses. Answer Aides may work in a variety of industries, including education, technology, retail, and healthcare.
What are popular job titles related to Answer Aide jobs in Florida? For Answer Aide jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Answer Aide jobs in Florida look for? The top searched job categories for Answer Aide jobs in Florida are:
What cities in Florida are hiring for Answer Aide jobs? Cities in Florida with the most Answer Aide job openings:
Answer Aide jobs near you
Infographic showing various Answer Aide job openings in Florida as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution.

Customer Service Representative

Answer Aide

Saint Augustine, FL

$13 - $16/hr

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 14 hours ago

Job description

AnswerAide is actively seeking an enthusiastic full-time, part-time, and on-call Answering Service Agent to provide quality customer service. Are you a people person who enjoys talking on the phone? Can you provide quality customer service? Do you want to work for a supportive and growing company? If so, please continue reading!

This phone operator position earns a competitive wage based on your skills. We provide great benefits and perks, including medical, dental, vision, short-term and long-term disability, life insurance, and paid time off (PTO). If this sounds like the right customer service opportunity as a phone operator for you, apply today!

ABOUT ANSWER AIDE

AnswerAide is a dedicated provider of 24/7 telephone answering services and customer service outsourcing for businesses. Our superb team handles the after-hours and overflow phone calls, customer service outsourcing, and other administrative tasks when needed for our clients. Our services help various companies stay at the top of their industries because of the excellent support their customers receive. We strive to create the best experience for every caller by treating them like our own customers, and we treat our own customers like they are family.

Our team always goes the extra mile to ensure that all calls are handled professionally. Customer service training is provided to all employees so that everyone can give the highest quality of service. Our business wouldn't thrive without our employees, and we like to show them our appreciation by offering a positive work environment and exceptional benefits!

A DAY IN THE LIFE OF AN ANSWERING SERVICE AGENT

As a virtual receptionist, you are the backbone of our company. Your main responsibilities include receiving inbound calls and placing outbound calls. You listen attentively and collect customer data to provide them with basic information about the services and support they seek. Taking accurate notes and detailed messages is a main part of the job, and you have no problem balancing this while speaking clearly on the phone. You help schedule appointments for customers and process orders and payments while ensuring all calls are documented and reported to the appropriate business. Maintaining order is a skill that comes naturally to you, and you find great satisfaction in helping others through quality customer service!

QUALIFICATIONS OF AN ANSWERING SERVICE AGENT

  • A resident of AL, FL, GA, or TX
  • Ability to type 40+ words per minute with minimal errors
  • Ability to follow instructions
  • Must be able to multitask (talk, type, and follow scripting verbatim)
  • Strong customer service skills
  • Strong computer skills
  • Being bilingual is not required, but a plus

COMPUTER REQUIREMENTS
-PC w/ Windows 11
-Memory (RAM): 8GB minimum
-Hard Drive: 100 GB minimum available space
-PC should be less than three years old
-High-speed internet with a minimum of 50 Mbps download speed, with low latency. No wireless, cellular, satellite, or Wi-Fi connections
-Please view our full list of equipment requirements

Do you have excellent verbal and written communication skills? Can you maintain professionalism and use a clear speaking voice on the phone? Can you balance multiple tasks at once while demonstrating good time management? Do you have an upbeat, enthusiastic, and friendly personality? Are you detail-oriented? If so, we want to hear from you about this phone operator opportunity!

Employment Type: FULL_TIME

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