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Animal Care Control Jobs in Springfield, MA (NOW HIRING)

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Animal Care Control information

See Springfield, MA salary details

$20.9K

$40K

$60.3K

How much do animal care control jobs pay per year?

As of Aug 23, 2026, the average yearly pay for animal care control in Springfield, MA is $39,962.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,900.00 and $46,300.00 per year, depending on experience, location, and employer.

What is the difference between Animal Care Control vs Animal Shelter Worker?

AspectAnimal Care ControlAnimal Shelter Worker
CertificationsAnimal control officer certification, animal handling trainingAnimal care or shelter management certifications often preferred
Work EnvironmentFieldwork, responding to calls, enforcing animal lawsIndoor/outdoor shelter work, caring for animals
Employer & IndustryMunicipal or government agencies

Animal Care Control officers primarily respond to animal-related incidents, enforce laws, and work in the field. Animal Shelter Workers focus on caring for animals within shelter facilities. While both roles involve animal handling, their work environments and responsibilities differ, making each role unique within the animal welfare industry.

Is it hard to be an animal care control officer?

Animal Care Control officers often face physically demanding tasks, such as handling distressed or aggressive animals, and may work outdoors in various weather conditions. The job requires good communication skills, attention to detail, and sometimes certification in animal handling or safety procedures, making it a challenging but essential role in community animal welfare.

What are the qualifications to work for animal care control?

Animal Care Control officers typically need a high school diploma or equivalent, and some positions require relevant experience or training in animal handling and care. Certifications in animal first aid or related fields can be beneficial, and the job often involves working outdoors and handling animals safely.

What qualifications do you need to be an animal care control?

Animal Care Control officers typically need a high school diploma or equivalent, and some positions require relevant experience or certification in animal handling or care. Basic skills in communication, problem-solving, and knowledge of animal behavior are important, and some agencies may require a valid driver's license and background checks.

What are popular job titles related to Animal Care Control jobs in Springfield, MA?

For Animal Care Control jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Animal Care Control jobs in Springfield, MA look for?

The top searched job categories for Animal Care Control jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Animal Care Control jobs?

Cities near Springfield, MA with the most Animal Care Control job openings:

Animal Care Control jobs near you
Infographic showing various Animal Care Control job openings in Springfield, MA as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 17% Part Time, and 6% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,962 per year, or $19.2 per hour.

Client Service Representative

VCA Animal Hospitals

South Windsor, CT • On-site

$16 - $21.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 27 days ago

VCA Animal Hospitals rating

6.1

Company rating: 6.1 out of 10

Based on 659 frontline employees who took The Breakroom Quiz

27th of 52 rated veterinary

Job description

We are seeking an experienced Client Service Representative to join our team.
At VCA Valley Animal Hospitals, we take our mission statement - your pet's health is our top priority and excellent service is our goal - very seriously. With every opportunity, we aim to exceed each pet owner's expectations.
We're looking for a personable yet highly professional "service extraordinaire" to join us in delivering our mission to our clients and their pets.

VCA Valley is a 4 doctor practice open 6 days a week.
Why We Need You
As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for:

  • Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
  • Scheduling and confirming appointments.
  • Placing outbound calls for follow-ups and reaching out to prospective clients.
  • Presenting and explaining fees, including processing payments.
  • Recommending, selecting, and obtaining products and services, including prescriptions.
  • Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
  • Managing medical records, charts, reports and correspondence.
  • Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times-both inside and outside.


If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.

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