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Ams Service Delivery Manager Jobs (NOW HIRING)

WHAT YOU GET TO DO The Service Delivery Manager will function as direct contact for IT-related issues overseeing that IT infrastructure is included properly as provided by KNAPP and IT services. The ...

WHAT YOU GET TO DO The Service Delivery Manager is responsible for managing the operational delivery of services for assigned customer accounts. The role serves as the primary liaison between ...

NY · On-site

About the Role As a Service Delivery Manager, you play an important role in advancing the mission of Astronomer's Professional Services team, helping accelerate and de-risk customer outcomes by ...

WHAT YOU GET TO DO The Service Delivery Manager is responsible for managing the operational delivery of services for assigned customer accounts. The role serves as the primary liaison between ...

Safety-Kleen i is seeking a Driver Operations Manager (Service Delivery Manager) manage the daily completion of routes by motivating and directing team members; as well as ensuring a high level of ...

Safety-Kleen i is seeking a Driver Operations Manager (Service Delivery Manager) manage the daily completion of routes by motivating and directing team members; as well as ensuring a high level of ...

Safety-Kleen is seeking a Driver Operations Manager (Service Delivery Manager) manage the daily completion of routes by motivating and directing team members; as well as ensuring a high level of ...

Safety-Kleen is seeking a Driver Operations Manager (Service Delivery Manager) manage the daily completion of routes by motivating and directing team members; as well as ensuring a high level of ...

You've spent at least 2 years directly leading or managing technical people. You understand the realities of MSP service delivery: SLAs, ticket flow, competing priorities, escalations, documentation ...

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Ams Service Delivery Manager information

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$29K

$93.9K

$160.5K

How much do ams service delivery manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for ams service delivery manager in the United States is $93,940.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $128,000.00 per year, depending on experience, location, and employer.

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Infographic showing various Ams Service Delivery Manager job openings in the United States as of June 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $93,940 per year, or $45.2 per hour.

Service Delivery Manager

Santa Monica, CA • On-site

Orion Health
501 - 1,000 employees

Full-time

Medical, Dental, Vision

Re-posted 15 days ago


Job description

Company Description
Be Part of the Orion Health success story!
We are an energetic, vibrant, adventurous global company; we have staff, offices, and customers all over the world. Our award winning solutions are utilized by leading health organizations. Using the lasted technologies to develop health software, we make a positive difference in People's lives.
The result of your work will be used in 25 countries, saving thousands of lives, available on all possible devices and millions of people will be relying on it daily!
Job Description
About the roleThe Service Delivery Manager (SDM) will own one or many relationships with Orion clients depending on the size of the client. The SDM is responsible for the success of the Orion solution deployed by the client. Manages the service relationship via service reviews, online survey, or comments when submitted, secondary escalations complaints and opportunities on behalf of the client. Facilitates between client, service organization and service delivery. The SDM typically engages with GMS on behalf of the Head of Client Support Services.
Qualifications
About YouAs the ideal candidate for the role, you will be expected to have the following experience:• 3+ years Sales, Account Manager or client facing role delivering service or satisfaction.
• Healthcare industry knowledge and experience is preferred
• Awareness and knowledge of project management methodology and ITIL practices Solid understanding of service management disciplines and the customer experience of managed services.
• Strong commercial awareness.
• Desirable to have previously worked within Healthcare.
• Business administration skills with focus on relationship management.
• Excellent communication skills (written and verbal).
• Strong presentation skills. Comfortable speaking to large and small groups.
• Confident negotiation skills to include experience of dealing with escalations/complaints.
• Ability to maintain focus when working in uncertain and ambiguous environments.
• Excellent people management skills.
• Ability to travel 40% of the time.
Additional Information
Let's break down some of the other important information. Our offices offer a fully stocked kitchen with food, snacks and drinks and even host social hours for employees to unwind! Since we understand how important our employees truly are to us, Orion Health offers company paid insurance premiums for medical, dental and vision. We also want our people to feel a sense of ownership so we offer a stock option plan available to all employees.
With a fun and social company culture, Orion Health offers unique learning, travel and career growth prospects. Employees that are highly self-motivated, innovative and adventurous thrive at Orion Health. If this sounds like you, contact us to start the ball rolling and apply now! Your new future awaits.
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