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Amex Lounge In Jobs in Harrison, NJ (NOW HIRING)

Senior Analyst-Control Management

New York, NY · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class ... As part of Team Amex, you'll experience our powerful backing with comprehensive support for your ...

Senior Analyst - Marketing Enablement

New York, NY

$112K - $138K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class ... As part of Team Amex, you'll experience our powerful backing with comprehensive support for your ...

DISHWASHER (FULL TIME)

Flushing, NY · On-site

$22.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Location : Amex Centurion Lounge LGA - 1 Main Terminal, Flushing, NY 11371. Note: online ... We give them a stake in successfully raising the bar. Our people love what they do and they love ...

DISHWASHER

Flushing, NY · On-site

$22.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Location : Amex Centurion Lounge LGA - 1 Main Terminal, Flushing, NY 11371. Note: online ... We give them a stake in successfully raising the bar. Our people love what they do and they love ...

DISHWASHER (FULL TIME)

Flushing, NY · On-site

$22.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Location : Amex Centurion Lounge LGA - 1 Main Terminal, Flushing, NY 11371. Note: online ... We give them a stake in successfully raising the bar. Our people love what they do and they love ...

DISHWASHER (FULL TIME)

Flushing, NY · On-site

$22.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Location : Amex Centurion Lounge LGA - 1 Main Terminal, Flushing, NY 11371. Note: online ... We give them a stake in successfully raising the bar. Our people love what they do and they love ...

Amex Lounge In information

See Harrison, NJ salary details

$9

$16

$21

How much do amex lounge in jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for amex lounge in in Harrison, NJ is $16.54, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $18.37 per hour, depending on experience, location, and employer.

What are the typical responsibilities and challenges for staff working in an Amex Lounge?

Staff working in an Amex Lounge are responsible for delivering premium customer service to cardmembers, maintaining a welcoming and clean environment, and managing guest access according to company policies. They often collaborate closely with catering teams, custodial staff, and security personnel to ensure smooth lounge operations. A common challenge is balancing high guest expectations with operational demands during peak travel times, which requires excellent communication and problem-solving skills. This role offers opportunities to develop service expertise and advance into supervisory or management positions within the hospitality or travel industry.

What is an Amex Lounge In attendant?

An Amex Lounge In attendant is a customer service professional who works at American Express airport lounges, known as Centurion Lounges. Their main responsibilities include checking in guests, ensuring eligibility, providing information about lounge amenities, and maintaining a high standard of hospitality. They also help address guest concerns, coordinate with food and beverage teams, and ensure the lounge remains a comfortable space for travelers. Attendants play a crucial role in delivering the premium experience that American Express cardholders expect.

What are the key skills and qualifications needed to thrive as an Amex Lounge associate, and why are they important?

To thrive as an Amex Lounge Associate, you need experience in hospitality or customer service, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, reservation software, and basic food and beverage protocols is often required. Exceptional interpersonal skills, attention to detail, and the ability to remain calm under pressure distinguish top performers in this role. These qualities are essential for delivering a premium guest experience and maintaining the high standards expected in exclusive lounge environments.

What is the difference between Amex Lounge In vs Customer Service Representative?

AspectAmex Lounge InCustomer Service Representative
Required CredentialsCustomer service experience, possibly some hospitality or travel knowledgeHigh school diploma or equivalent, communication skills
Work EnvironmentLuxury lounge setting, hospitality-focusedCall centers, office environments, retail settings
Employer & IndustryAmerican Express, financial and travel servicesVarious industries including finance, retail, telecommunications

While both roles involve customer interaction, Amex Lounge In positions focus on providing premium hospitality services in luxury lounge settings, whereas Customer Service Representatives handle inquiries across diverse industries in more traditional office or call center environments.

Infographic showing various Amex Lounge In job openings in Harrison, NJ as of August 2026, with employment types broken down into 73% Full Time, 25% Part Time, 1% Temporary, and 1% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $34,395 per year, or $16.5 per hour.

Campus Undergraduate Summer Internship Program - 2027 Marketing Operations, US Consumer Services - N

American Express

Manhattan, NY • On-site

$24.05/hr

Full-time

Posted 13 days ago


American Express rating

8.6

Company rating: 8.6 out of 10

Based on 37 frontline employees who took The Breakroom Quiz

23rd of 150 rated financial services


Job description


Business Unit/Role Specific Information
In U.S. Consumer Services (USCS), our product is Membership-delivering benefits and services that are essential to our Card Members across travel, dining, entertainment, and retail. We compete by providing a differentiated Membership experience that drives loyalty and long-term growth. USCS brings this to life through our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Travel & Lifestyle Services, the Centurion Lounge network, Global Dining, U.S. Consumer Banking, Amex Offers, Amex Ads, and best-in-class marketing programs.
Responsibilities
How will you make an impact in this role?
  • Working in close collaboration with marketing teams, enterprise platform/product teams, and external vendor partners to identify, solution design and implement marketing campaigns.
  • Support the day-to-day operations of the marketing campaign launches and delivery processes.
  • Act as a liaison between Marketing, Product and Technology teams - translate business needs to our technology partners and explain capability/platform functionality to Marketing.
  • Partner with cross-functional partners to identify opportunities to streamline the marketing processes.

Qualifications
Minimum Qualifications
• Currently enrolled in a Bachelor's degree program specializing in Marketing, Communications, Business Administration, Brand Management, Digital Marketing, Economics or related business field.
• Bachelor's degree candidates with an expected graduation date between December 2027 and June 2028.
Preferred Qualifications
• Strong strategic mindset and customer focus with ability to challenge status quo and see the bigger picture.
• Excellent analytical and problem-solving skills, attention to detail is critical.
• Strong communication and collaboration skills, comfortable communicating with both marketing partners and technology partners.
• Energetic and self-driven personality with a growth mindset.
• Excellent organizational and project management skills (attention to detail, handling and prioritization multiple priorities, managing tight timelines) are critical.
• Ability to work independently and be able to manage multiple priorities simultaneously in a fast-paced environment without direct supervision.
About Us
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
About the Team
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
  • Competitive base salaries
  • Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counselling support through our Healthy Minds program
  • Career development and training opportunities

For a full list of Team Amex benefits, visit out Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

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