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Amex Customer Service Jobs in Ohio (NOW HIRING)

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Amex Customer Service information

See Ohio salary details

$9

$17

$25

How much do amex customer service jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for amex customer service in Ohio is $17.87, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What is an Amex Customer Service?

An Amex Customer Service job involves assisting American Express customers with account inquiries, billing questions, and card benefits. Representatives help resolve issues, process transactions, and provide information on Amex products and services. Strong communication, problem-solving skills, and a customer-focused attitude are essential. The role may also involve fraud prevention, dispute resolution, and offering tailored recommendations.

What does an Amex Customer Service do?

A typical day as an Amex Customer Service representative involves responding to customer inquiries via phone, email, or chat, resolving account issues, assisting with credit card transactions, and providing product or service information. You’ll work as part of a collaborative team, often in a fast-paced call center or virtual environment, with performance metrics like response time and customer satisfaction scores. Representatives regularly engage in ongoing training and coaching to stay updated on new policies and financial products. This role provides opportunities to develop valuable customer relations skills and can serve as a stepping stone toward advancement within the company.

What are the key skills and qualifications needed to thrive in Amex Customer Service?

Success as an Amex Customer Service representative requires strong communication skills, problem-solving abilities, and experience in customer-facing roles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and proprietary Amex tools is frequently expected. Standout professionals exhibit patience, resilience under pressure, and a customer-first mindset. These capabilities are essential for effectively resolving inquiries, fostering customer loyalty, and upholding the company’s service standards.

What are the most commonly searched types of Amex Customer Service jobs in Ohio?

The most popular types of Amex Customer Service jobs in Ohio are:

What are popular job titles related to Amex Customer Service jobs in Ohio?

For Amex Customer Service jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Amex Customer Service jobs in Ohio look for?

The top searched job categories for Amex Customer Service jobs in Ohio are:

What cities in Ohio are hiring for Amex Customer Service jobs?

Cities in Ohio with the most Amex Customer Service job openings:

Amex Customer Service jobs near you
Infographic showing various Amex Customer Service job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,170 per year, or $17.9 per hour.

Lead Field Service Electronics Technician

Eaton

Worthington, OH • On-site

$69K - $101K/yr

Full-time

Medical, Dental, Retirement, PTO

Posted 20 days ago

Eaton rating

7.8

Company rating: 7.8 out of 10

Based on 227 frontline employees who took The Breakroom Quiz

171st of 546 rated manufacturers

Job description

Eaton's Critical Power Solutions (CPS) Division is currently seeking a Lead Field Service Electronics Technician to join our team of world-class customer service professionals. This position is based in the greater Columbus, OH area.
This is a remote position based from a home office with daily travel to customer sites and occasional overnight stays. Company vehicle provided.
Eaton's Critical Power Solutions Division delivers the confidence of uninterrupted power when it matters most. We design and manufacture advanced UPS systems, batteries, and power distribution solutions that keep businesses running in the most demanding environments. As a Field Service Electronics Technician you will provide on-site support, offering emergency repairs, start-up services, and preventative maintenance to ensure peak performance and reliability. From mission-critical facilities to complex energy management challenges, we partner with customers as trusted advisors, delivering innovative solutions and technical expertise that safeguard operations and maximize uptime.
The expected annual salary range for this role is: $69,000 - $101,000 a year. Overtime eligible.
Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.
What you'll do:
  • Be a key member of a world-class service organization.
  • Join an organization where your health and safety are top priority. Eaton provides training, tools, and PPE to keep you safe on the job.
  • Opportunities for career advancement through a defined technical track as well as broader Eaton career opportunities.
  • Support from a robust internal infrastructure including 24-hour Customer, Technical and Factory Support.
  • Continuous hands-on learning opportunities at a world-class training facility as well as field-based mentoring. Begin your journey with industry-leading OSHA and NFPA 70E electrical safety training to ensure you work confidently and responsibly.
  • Participate in annual safety audits and ongoing compliance programs - because your well-being matters.
  • Competitive salary and benefits package including 401K, ROTH, medical, dental, tuition reimbursement, paid holidays, vacation, 6 weeks of paid parental leave, and guaranteed 2 weekends off per month
  • Resources include a company vehicle, laptop, hand tools, AMEX, meters and smartphone.
  • Award winning efforts to recruit and support military veterans and their families.
  • This is more than a job - it's an opportunity to make an impact on how the world powers its future.

Qualifications:
This role could be the next step in your career if you demonstrate the following experience:
  • High School Diploma or GED from an accredited institution.
  • Two (2) years of Power Systems, battery technologies and/or electronics experience including relevant coursework and internship experience.
  • This role is designated as a Regular Driver per Eaton's Driver Safety Policy and requires a current, unrestricted driver's license along with a satisfactory Motor Vehicle Record. Candidates will be subject to a motor vehicle record check upon hire.
  • Must undergo and pass customer entrance requirements as needed, which may include, but is not limited to, periodic background checks and drug screenings.
  • Daily travel to customer sites is required, utilizing an Eaton-provided fleet vehicle.
  • Provide support for customer needs outside the immediate region within the USA for a minimum of three (3) weeks per quarter.
  • Must perform physical tasks as needed, including assisted lifting/carrying 50+ lbs., pushing/pulling, standing for extended periods, climbing, squatting, bending, kneeling, and driving long distances.

You will set yourself apart by demonstrating some or all of the following:
  • Associate's degree in electrical or electronics from an accredited institution, current enrollment in a bachelor's degree engineering program at an accredited institution or applicable military training and experience.
  • Three (3)+ years experience working with power systems, battery technologies and/or electronics.
  • Electrical Technology Certificate or Electrical State License
  • Ability to read electrical component schematic drawings and apply troubleshooting, testing, and repair techniques.
  • Strong understanding of electrical theory, battery systems, and single- and three-phase circuits.
  • Strictly follow company/customer safety rules for a secure work environment.
  • Collaborate with Field Service Technicians, taking direction from on-site leads.

We will not consider candidates who:
  • Reside outside of the greater Columbus, OH area. Active-duty military applicants are exempt from this location requirement.
  • Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc.

All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates' privacy rights and data security will be protected in accordance with applicable laws.
We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.
You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.
We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. #LI-NG1

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About Eaton

Sourced by ZipRecruiter

Industry

Electrical equipment, appliance, and component manufacturing

Company size

10,000+ Employees

Headquarters location

Cleveland, OH, US

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