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Americold Logistics Jobs in Alabama (NOW HIRING)

Americold

Customer Service Representative

Albertville, AL · On-site

$15.25 - $20.75/hr

Americold is an Equal Opportunity Employer. All qualified applicants will receive consideration for ... logistics. Our mission is to help our customers feed the world - and we're looking for people who ...

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How much do americold logistics jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for americold logistics in Alabama is $19.81, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.78 per hour, depending on experience, location, and employer.

What is an Americold Logistics job?

An Americold Logistics job involves working for a global leader in temperature-controlled warehousing and supply chain solutions. Employees may work in various roles, including warehouse operations, transportation, customer service, and management. Responsibilities often include handling and storing temperature-sensitive goods, ensuring efficient supply chain processes, and maintaining safety and regulatory standards. Americold offers opportunities for career growth, competitive benefits, and a dynamic work environment.

What are the key skills and qualifications needed to thrive in an Americold Logistics position?

To thrive at Americold Logistics, you need a solid understanding of supply chain management, inventory control, and warehouse operations, often supported by experience in logistics or a related field. Proficiency with warehouse management systems (WMS), RF scanning, and certifications such as OSHA safety training are commonly required. Strong communication, teamwork, and problem-solving skills set individuals apart in coordinating shipments and adapting to dynamic demands. These competencies are crucial for ensuring efficient cold storage logistics, maintaining product integrity, and meeting customer expectations.

What is the typical work environment like for employees at Americold Logistics?

Employees at Americold Logistics often work in refrigerated warehouse facilities, where maintaining the cold chain is essential for preserving perishable goods. The team environment is fast-paced and collaborative, with a focus on safety and accuracy in handling inventory and shipments. Many roles may involve shift work, including nights or weekends, to meet the demands of 24/7 operations. Working together with other departments such as transportation and customer service is common, ensuring smooth logistical processes and high-quality service for clients.

What are the most commonly searched types of Americold Logistics jobs in Alabama?

The most popular types of Americold Logistics jobs in Alabama are:

What are popular job titles related to Americold Logistics jobs in Alabama?

For Americold Logistics jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Americold Logistics jobs in Alabama look for?

The top searched job categories for Americold Logistics jobs in Alabama are:

Americold Logistics jobs near you
Infographic showing various Americold Logistics job openings in Alabama as of August 2026, with employment types broken down into 71% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 68% Physical, 3% Hybrid, and 29% Remote job distribution, with an average salary of $41,198 per year, or $19.8 per hour.

Customer Service Representative

Albertville, AL • On-site

Americold Logistics
See more jobs at Americold Logisticsexternal

$15 - $20.50/hr

Other

Posted 14 days ago

Americold Logistics rating

7.2

Company rating: 7.2 out of 10

Based on 118 frontline employees who took The Breakroom Quiz

185th of 365 rated logistics

Job description


What You'll Do
You will respond to customer inquiries and complaints regarding work orders, shipments, and inventory counts while ensuring prompt and efficient service. You will act as a liaison between customers and internal teams to facilitate account administration, scheduling, and order processing, and provide clerical support including maintaining records and answering phones. Occasional travel by automobile and airplane may be required for business purposes.
Essential Functions
  • Respond to customer inquiries and complaints related to work orders, shipments, and inventory counts.
  • Report customer feedback to management for continuous improvement.
  • Serve as a liaison between customers and internal teams for account administration, invoicing, and credit changes.
  • Generate and process paperwork for customer work orders, including special requests, expediting orders, tracking, and maintaining inventory records.
  • Verify computer-generated invoices to ensure proper account billing.
  • Provide clerical support by overseeing order paperwork, maintaining files, answering phones, and greeting visitors.
  • Schedule loads, maintain updated reports, and resolve issues with refused product, over short, and damaged orders.
  • Other essential duties may be applicable and assigned as necessary.
What Experience and Education You Need
  • High school diploma or general education degree (GED) required.
  • Minimum 0 years of experience required in customer service or clerical work.
  • Ability to communicate clearly with customers and team members in writing and verbally.
  • Demonstrated ability to resolve customer complaints efficiently.
  • Accurate typing and data entry skills.
What Could Set You Apart
  • Ability to manage multiple tasks efficiently.
  • Adaptability and initiative in dynamic work environments.
  • Experience working with challenging customers.
  • Understanding of customer product storage and handling requirements.
  • Ability to collaborate effectively with colleagues and respond appropriately to feedback.
  • Familiarity with Warehouse Management Systems.
  • Familiarity with Microsoft Office Suite.
  • Experience operating desktop computers.
Physical Requirements
  • Requires several hours per day of sitting, getting up and down from chairs, reaching, and/or bending.
  • Requires manual dexterity with normal hand and finger movements for typical office work, including the operation of computers, telephones, and similar equipment.
  • Requires ability to comprehend and communicate with others verbally and/or in writing.
  • May require travel by automobile and airplane for business.
  • May require visits to warehouse operations in temperatures at or below freezing.
  • May require the occasional lifting, carrying, positioning, and/or moving of objects weighing up to 20 pounds.

Americold is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability status, as a protected veteran or any other protected category under applicable federal, state and local laws. EOE/AA M/F/D/V.
About Us
Join the Cold Chain That Feeds the World.
For over 120 years, Americold has connected producers, processors, distributors, and retailers to ensure food stays safe, fresh, and accessible. With 240+ facilities across four continents and 14,000+ team members, we're a global leader in temperature-controlled logistics. Our mission is to help our customers feed the world - and we're looking for people who share that purpose. We value customer service, innovation, and inclusion, and we invest in our people's growth and well-being. If you're ready to make a meaningful impact in a company that puts people first, Americold is the place for you.

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